Service Out Of Warranty
Units will be repaired at “out of warranty” service rates
when:
• The unit’s original warranty has expired.
• Dated proof of purchase is not supplied.
• The unit has been returned without its serial number.
• The unit has been abused, modified, installed improper-
ly, or had its housing removed.
The minimum out of warranty service fee for your Whistler
detector is $55.00 (U.S.). If you require out of warranty serv-
ice, please return your unit as outlined in the section
“Service Under Warranty” along with a certified check or
money order for $55.00. Payment may also be made by
MasterCard, VISA or American Express;
personal checks
are not accepted.
In the event repairs cannot be covered
by the minimum $55.00 service fee, you will be contacted
by a Whistler technical service specialist who will outline
options available to you. If you elect not to have your unit
repaired it will be returned to you and your repair fee
refunded.
IMPORTANT:
When returning your unit for service, be cer-
tain to include a daytime telephone number.
Customer Service
If you have questions concerning the operation of your
Whistler detector, or require service during or after the
warranty period, please call Customer Service at
1-800-531-0004. Representatives are available to answer
your questions Monday - Friday from 8:00 a.m. to 5:00 p.m.
(CT).
WARRANTY INFORMATION
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WARRANTY INFORMATION
30
IMPORTANT:
Whistler will not assume responsibility for loss or
damage incurred in shipping. Therefore, please ship your unit
insured with return receipt requested.
CODs will not be accept-
ed!
2. Include with your unit the following information, clearly printed:
• Your name and street address (for shipping via UPS), and
a daytime telephone number. (No P.O. Box please.)
• A detailed description of the problem (e.g., “Unit per
forms self-test but does not respond to radar”).
• A copy of your dated proof of purchase or bill of sale.
3. Be certain your unit is returned with its serial number. For
reference, please write your unit’s serial number in the following
space: s/n __________________.
Units without serial numbers are not covered under warranty.
IMPORTANT:
To validate that your unit is within the warranty
period, make sure you keep a copy of your dated proof of
purchase and return the Warranty Validation card.