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Following is a list of available parts and supplies which may be purchased separately. Please refer to the “Warranty” section 

for contact information.

Replacement Parts

 

Turntable

 

Turntable support and rollers

 

Turntable hub

 

Grease filter

 

Charcoal filter

 

Cooktop light bulb

 

Cavity light bulb

Cleaning Supplies

 

Heavy-duty degreaser

 

affresh

®

 Kitchen Appliance Cleaner

 

affresh

®

 Stainless Steel Cleaner

 

affresh

®

 Stainless Steel Wipes

ACCESSORIES

TROUBLESHOOTING

First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, 

refer to the warranty page in this manual and scan the code with your mobile device, or visit 

www.whirlpool.ca

.

Contact us by mail with any questions or concerns at the address below:

Whirlpool Brand Home Appliances 

Customer eXperience Centre 

200 – 6750 Century Ave. 

Mississauga, Ontario L5N 0B7

Please include a daytime phone number in your correspondence.

If you experience

Recommended Solutions

Microwave oven will 

not operate

Check the following:

 

Household fuse or circuit breaker:

 If a household fuse has blown or a circuit breaker has tripped, replace 

the fuse or reset the circuit breaker. If the problem continues, call an electrician.

 

Magnetron: 

Try to heat 1 cup (250 mL) of cold water for 2 minutes at 100% cooking power. If water does 

not heat, try the steps in the bullets below. If microwave oven still does not operate, call for service.

 

Door: 

Firmly close door. On some models, if a packaging spacer is attached to inside of the door, remove 

it, then firmly close door.
If a message about the door appears in the display, the door has been closed for 5 minutes or more 

without the microwave oven being started. This occurs to avoid unintended starting of the microwave 

oven. Open and close the door, then start the cycle.

 

Control: 

Make sure control is set properly. Make sure Control Lock is OFF. Make sure Demo mode (on 

some models) is OFF.

Arcing in the 

microwave oven

Check the following:

 

Soil buildup:

 Soil buildup on cavity walls, microwave inlet cover, cooking rack supports, and area 

where the door touches the frame can cause arcing. See “General Cleaning” in the “Microwave Oven 

Care” section.

Turntable alternates 

rotation directions

 

This is normal and depends on motor rotation at the beginning of the cycle.

Display shows 

messages

 

A flashing “:” or “PF” means there has been a power failure. Reset the clock.

 

A letter followed by a number is an error indicator. Call for assistance.

Fan running during 

cooktop usage

 

This is normal. The microwave oven’s cooling fan, which is separate from the vent fan, automatically 

comes on during microwave oven operation to cool the microwave oven. It may also automatically come 

on and cycle on and off to cool the microwave oven’s controls while the cooktop below is being used.

Radio, TV, or cordless 

phone interference

Check the following:

 

Proximity:

 Move the receiver away from the microwave oven or adjust the radio or TV antenna.

 

Soil:

 Make sure the microwave oven door and sealing surfaces are clean.

 

Frequency:

 Some 2.4 GHz-based cordless phones and home wireless networks may experience static or 

noise while microwave oven is ON. Use a corded phone, a different frequency cordless phone, or avoid 

using these items during microwave oven operation.

Содержание WMH31017FB0

Страница 1: ...mbol This symbol alerts you to potential hazards that can kill or hurt you and others All safety messages will follow the safety alert symbol and either the word DANGER or WARNING These words mean follow instructions instructions DANGER WARNING When using electrical appliances basic safety precautions should be followed including the following IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS ...

Страница 2: ...t always present THIS COULD RESULT IN VERY HOT LIQUIDS SUDDENLY BOILING OVER WHEN THE CONTAINER IS DISTURBED OR A SPOON OR OTHER UTENSIL IS INSERTED INTO THE LIQUID To reduce the risk of injury to persons Do not overheat the liquid Stir the liquid both before and halfway through heating it Do not use straight sided containers with narrow necks After heating allow the container to stand in the micr...

Страница 3: ...imer control enter time then touch the Timer control or the Start control Cook functions may be entered while the Timer is counting down To cancel timer touch Timer control while the Timer countdown is active in the display Control Lock Activate to avoid unintended start Touch and hold the Cancel control for about 3 seconds until 2 tones sound and Padlock icon appears in the display Repeat to unlo...

Страница 4: ... about 4 oz 113 g each then touch Start control MICROWAVE OVEN CARE General Cleaning IMPORTANT Before cleaning make sure all controls are OFF and the microwave oven is cool Always follow label instructions on cleaning products To avoid damage to the microwave oven caused by arcing due to soil buildup keep cavity microwave inlet cover cooking rack supports and area where the door touches the frame ...

Страница 5: ...e it then firmly close door If a message about the door appears in the display the door has been closed for 5 minutes or more without the microwave oven being started This occurs to avoid unintended starting of the microwave oven Open and close the door then start the cycle Control Make sure control is set properly Make sure Control Lock is OFF Make sure Demo mode on some models is OFF Arcing in t...

Страница 6: ...tions etc 5 Defects or damage caused by the use of non genuine Whirlpool parts or accessories 6 Conversion of products from natural gas or L P gas 7 Damage from accident misuse abuse fire floods acts of God or use with products not approved by Whirlpool 8 Repairs to parts or systems to correct product damage or defects caused by unauthorized service alteration or modification of the appliance 9 Co...

Страница 7: ...7 Notes ...

Страница 8: ...W10883643A 2016 Whirlpool All rights reserved Used under license in Canada 5 16 ...

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