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TROUBLESHOOTING – WASHER (CONT.)

In the U.S.A.

In Canada

First try the solutions suggested here or visit our website at

www.whirlpool.com/product_help

–

In Canada

www.whirlpool.ca

for assistance and to possibly avoid a service call.

If you experience

Possible Causes

Solution

Washer not performing as expected (cont.)

Washer won’t run or fill,

washer stops working,

or wash light remains

on (indicating that the

washer was unable to fill

appropriately) (cont.)

Check proper electrical supply.

Plug into a grounded outlet or reconnect power.

Do not use an extension cord.
Ensure there is power to outlet.
Reset a tripped circuit breaker. Replace any blown fuses.

NOTE:

If problems continue, contact an electrician.

Normal washer operation.

Lid must be closed for washer to run.
Washer will pause during certain phases of cycle. Do not

interrupt cycle.

Washer may be tightly packed.

Remove several items and rearrange load evenly in basket. Close lid

and press the START/PAUSE button.
Do not add more than one or two additional items after cycle has

started to avoid tightly packing or unbalancing.
Do not add more water to the washer.

Washer not draining/

spinning, loads are still

wet, or spin light remains

on (indicating that the

washer was unable to

pump out water within

10 minutes)

Small items may have been

caught in pump or between

basket and tub, which can

slow draining.

Empty pockets and use garment bags for small items.

Used a cycle with a low spin

speed.

Cycles with lower spin speeds remove less water than cycles

with high spin speeds. Use the recommended cycle/spin speed for

your garment. To remove extra water in the load, select Drain & Spin.

Load may need to be rearranged to allow even distribution of the load

in the basket.

The washer may be tightly

packed or unbalanced.

Tightly packing or unbalanced loads will not allow the washer to spin

correctly, leaving the load wetter than normal. Evenly arrange the wet

load for balanced spinning. Select the Drain & Spin cycle to remove

excess water. See “Using Your Washer” for loading recommendations.

Check plumbing for correct

drain hose installation. Drain

hose extends into standpipe

farther than 4.5" (114 mm).

Check drain hose for proper installation. Use drain hose form

and securely attach to drainpipe or tub. Do not tape over drain

opening. Lower drain hose if the end is higher than 96" (2.4 m)

above the floor. Remove any clogs from drain hose.

Too much detergent causing

suds to slow or stop draining

and spinning.

Always measure and follow detergent directions for your load.

To remove extra suds, select Quick Wash. Do not add detergent.

Water level seems

too low, or the washer

appears to not fill

completely

The top of the agitator is much

higher than the highest water

level.

This is normal and necessary for clothes to move freely.

Содержание WGT4027HW

Страница 1: ...VEUSE SÉCHEUSE 27 QUOI DE NEUF SOUS LE COUVERCLE 30 ACCESSOIRES 31 RÉDUCTION DE LA CONSOMMATION D EAU ET D ÉNERGIE 31 VÉRIFICATION D UNE CIRCULATION D AIR ADÉQUATE POUR LE SYSTÈME D ÉVACUATION 32 TABLEAU DE COMMANDE ET CARACTÉRISTIQUES 33 GUIDE DE PROGRAMMES DE LA LAVEUSE 35 GUIDE DE PROGRAMMES DE LA SÉCHEUSE 37 UTILISATION DE LA LAVEUSE 38 UTILISATION DE LA SÉCHEUSE 41 CARACTÉRISTIQUES SUPPLÉMENT...

Страница 2: ...2 WASHER DRYER SAFETY ...

Страница 3: ... WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electrical switch do not use any phone in your building Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be performed by a qualified installer service agency or the gas supplier ...

Страница 4: ...inds of humming and whirring sounds as the agitator tests for load balance or moves the load And sometimes you may hear nothing at all as the washer determines the correct water level for your load or allows time for clothes to soak IMPORTANT The lid must be closed before the washer basket fills with water and for the wash cycle to start If the lid is open and filling stops close the lid and press...

Страница 5: ...hot and warm wash temperatures may not be as warm as you are used to Traditional washer Reduced water washer Accessories Dryer vent lint brush Drying rack All purpose appliance cleaner Laundry supply storage cart Enhance your new washer dryer with the following genuine Whirlpool Accessories For more information on options and ordering call 1 800 901 2042 or visit us at www whirlpool com accessorie...

Страница 6: ...uces airflow n Remove lint and debris from the exhaust hood n Remove lint from the entire length of the vent system at least every 2 years When cleaning is complete be sure to follow the Installation Instructions supplied with your dryer for final product check n Clear away items from the front of the dryer 4 102 mm Use Automatic cycles for better fabric care and energy savings Use the Automatic D...

Страница 7: ...wash phase to begin the initial spinout and remain locked for the remainder of the cycle 1 2 3 4 5 Not all features and options are available on all models Appearance may vary 6 WASHER WASH The washer will fill to the correct water level based on the load size Certain cycles may agitate during the fill process to boost cleaning You will hear the agitator rotate followed by a pause lasting several ...

Страница 8: ...o loading the washer WASHER CYCLE GUIDE Each cycle listing includes a performance chart rating its cleaning power gentleness on items and resource efficiency Not all cycles or options are available on all models Refer to the cycle control knob on your washer Wash temperatures are selected using the Wash Temp knob Cycles marked with deep water wash use a higher level of water For best performance n...

Страница 9: ...lling a cycle or completing a cycle after a power failure No clothes in washer Clean Washer with affresh N A Low N A Use this cycle every 30 washes to keep the inside of your washer fresh and clean This cycle uses a higher water level Use with affresh washer cleaner tablet or regular liquid chlorine bleach to thoroughly clean the inside of your washer This cycle should not be interrupted See Washe...

Страница 10: ...ect Very Dry next time you dry a similar load If loads seem drier than you like select Less Dry next time you dry a similar load DRYER CYCLE GUIDE TIMED DRYING Not all cycles and settings are available on all models Will run the dryer for the selected time Standard Vent Models Long Vent Models NOTE Government energy certifications for this model were based on the Timed Dry cycle with the Maximum d...

Страница 11: ...ad and follow fabric care label instructions to avoid damage to your garments 1 Sort and prepare your laundry USING YOUR WASHER Add a measured amount of HE detergent or single dose laundry packet into the basket If using Oxi type boosters color safe bleach or fabric softener crystals add to the bottom of the washer basket before adding clothes IMPORTANT Use only High Efficiency detergents The pack...

Страница 12: ... basket or on load Do not use more than the recommended amount Close the lid and press the START PAUSE button again to start the washer Do not overfill dilute or use more than 1 cup 236 mL Do not use color safe bleach or Oxi products in the same cycle with liquid chlorine bleach Load garments in loose heaps evenly around basket wall For best results do not pack the load tightly Do not wrap large i...

Страница 13: ...ring the wash portion of the cycle press the START PAUSE button and leave the lid closed Once your desired soak time has elapsed press the START PAUSE button again to continue the cycle As long as the lid remains closed your soak time can be longer than 10 minutes However if the lid is opened during the soak and remains open for more than 10 minutes the water will pump out automatically Set this k...

Страница 14: ...his dryer Before using your dryer wipe the dryer drum with a damp cloth to remove dust from storing and shipping 3 Select cycle Select the desired cycle for your load See Dryer Cycle Guide for more information about each cycle Normal and Delicate Cycles You can select a different dryness level depending on your load by turning the knob to the desired dryness level Selecting Very Dry or Less Dry au...

Страница 15: ... drying rack the drum continues to turn but the rack remains stationary The drying rack is intended for use with the Timed Dry cycles only The drying rack cannot be used with Automatic Dry cycles To use the drying rack IMPORTANT Do not remove the lint screen 1 Open dryer door 3 Place wet items on top of the drying rack Allow space around items for air to circulate The drying rack does not move but...

Страница 16: ...ce inlet hoses after 5 years of use to reduce the risk of hose failure Periodically inspect and replace inlet hoses if bulges kinks cuts wear or leaks are found When replacing your inlet hoses mark the date of replacement on the label with a permanent marker WATER INLET HOSES WASHER DRYER MAINTENANCE WASHER CARE cont Chlorine Bleach Procedure Alternative a Open the washer lid and remove any clothi...

Страница 17: ...e The lint screen is located in the door opening of the dryer To clean 1 Pull the lint screen straight up Roll lint off the screen with your fingers Do not rinse or wash the screen to remove lint Wet lint is hard to remove 2 Push the lint screen firmly back into place IMPORTANT n Do not run the dryer with the lint screen loose damaged blocked or missing Doing so can cause overheating and damage to...

Страница 18: ... direct wired washer dryers 1 Turn off power at fuse or breaker box 2 Disconnect wiring 3 Make sure leveling legs are secure in washer dryer base 4 Continue with For all washer dryers below For gas washer dryers 1 Unplug or disconnect power to washer dryer 2 Close shut off valve in gas supply line 3 Disconnect gas supply line pipe and remove fittings attached to dryer pipe 4 Cap the open fuel supp...

Страница 19: ...ryer To winterize washer dryer 1 Shut off both water faucets disconnect and drain water inlet hoses 2 Put 1 qt 1 L of R V type antifreeze in basket and run washer on Quick Wash cycle for about 30 seconds to mix antifreeze and remaining water 3 Unplug washer dryer or disconnect power REINSTALLING USING WASHER DRYER AGAIN To reinstall washer dryer after non use vacation moving or winter storage 1 Re...

Страница 20: ...ging as final amounts of water are removed during the Drain Spin cycle Humming Load sensing may be occurring You may hear the hum of the sensing spins after you have started the washer This is normal Whirring Basket deceleration may be occurring You may hear the whirring sound of the basket decelerating This is normal Water Leaks Check the following for proper installation Washer not level Water m...

Страница 21: ... been caught in pump or between basket and tub which can slow draining Empty pockets and use garment bags for small items Used a cycle with a low spin speed Cycles with lower spin speeds remove less water than cycles with high spin speeds Use the recommended cycle spin speed for your garment To remove extra water in the load select Drain Spin Load may need to be rearranged to allow even distributi...

Страница 22: ...o the inlet valve Both hot and cold water faucets must be on Inlet valve screens on washer may be clogged Remove any kinks in the inlet hose Not using HE detergent or using too much HE detergent The suds from too much detergent can keep washer from operating correctly Always measure detergent and follow detergent directions based on load size and soil level Washer not loaded as recommended The was...

Страница 23: ...ps and broken threads in seams before washing Fabric damage can occur if load is tightly packed Load garments in loose heaps evenly around the basket wall Load with dry items only Use cycle designed for the fabrics being washed Add only one or two additional garments after washer is started Liquid chlorine bleach may have been added incorrectly Do not pour liquid chlorine bleach directly onto load...

Страница 24: ...ion of dryer cycles requires temperatures above 45ºF 7ºC Dryer located in a closet without adequate opening Closet doors must have ventilation openings at the top and bottom of the door The front of the dryer requires a minimum of 1 25 mm of airspace and for most installations the rear of the dryer requires 5 127 mm See Installation Instructions Dryer will not run Door not closed completely Make s...

Страница 25: ...ain your garments Drum stains are caused by dyes in clothing usually blue jeans These will not transfer to other clothing Loads are wrinkled Load not removed from dryer at the end of the cycle Run the Air Only cycle to tumble the load without heat to avoid wrinkling Dryer tightly packed Dry smaller loads that can tumble freely to reduce the chance of wrinkles forming Odors You have recently been p...

Страница 26: ...damage caused by the use of non genuine Whirlpool parts or accessories 6 Conversion of products from natural gas or propane gas or reversal of appliance doors 7 Damage from accident misuse abuse fire floods acts of God or use with products not approved by Whirlpool 8 Repairs to parts or systems to correct product damage or defects caused by unauthorized service alteration or modification of the ap...

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