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First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
If you experience
Possible Causes
Solution
Cycle time too short
Automatic cycle ending early.
The load may not be contacting the sensor strips. Level the
dryer.
Use Timed Drying for very small loads. Change the Dryness
Level setting on Automatic Dry cycles.
Increasing or decreasing the Dryness Level setting will change
the amount of drying time in a cycle.
Lint on load
Lint screen clogged.
Lint screen should be cleaned before each load.
Stains on load or drum
Dryer fabric softener not properly
used.
Add dryer fabric softener sheets at the beginning of the cycle.
Fabric softener sheets added to a partially dried load can stain
your garments.
Drum stains are caused by dyes in clothing (usually blue jeans).
These will not transfer to other clothing.
Loads are wrinkled
Load not removed from dryer at the
end of the cycle.
Select Tumble Press
®
feature to tumble the load without heat to
avoid wrinkling.
Dryer tightly packed.
Dry smaller loads that can tumble freely to reduce the chance
of wrinkles forming.
Odors
You have recently been painting,
staining, or varnishing in the area
where your dryer is located.
Ventilate the area. When the odors or fumes are gone from the
area, rewash and dry the clothing.
The electric dryer is being used for
the first time.
The new electric heating element may have an odor. The odor
will be gone after the first cycle.
Load is too hot
Laundry items were removed from
the dryer before the end of the
cycle.
Allow Cool Down cycle to finish before removing laundry from
dryer. All cycles are cooled slowly to reduced wrinkling and
make it easier to handle. Items removed before Cool Down
may feel very warm.
A high temperature cycle was used.
Select a lower temperature, and use an automatic drying cycle.
These cycles sense the temperature or the moisture level in the
load and shut off when the load reaches the selected dryness.
This reduces overdrying.
No heat
Household fuse is blown or circuit
breaker has tripped.
The drum may be turning, but you may not have heat. Electric
dryers use 2 household fuses or circuit breakers. Replace both
fuses or reset the circuit breaker. If the problem continues, call
an electrician.
Supply line valve not open.
For gas dryers, the valve is not open on the supply line.
Incorrect power supply.
Electric dryers require 240-volt power supply.
Check with a qualified electrician.
Dryer not performing as expected (cont.)
Troubleshooting — Dryer (cont.)
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