18
PROBLEM
SOLUTION
WIRELESS ICON DOES
NOT LIGHT AT ALL
AFTER PRESSING THE
CONNECT KEYPAD
Unplug or disconnect dishwasher power for 30 seconds, then reconnect power. Repeat Wi-Fi
connect process. If there is no connection after several attempts, use alternate setup instructions
available at
www.whirlpool.com/connec
t. In Canada, visit
www.whirlpool.ca/en_CA
and click on
the Whirlpool
®
Connected Appliances link.
Appliance may be assigned to a Wi-Fi network that is not active. Verify that the network it is assigned
to is operating properly.
Verify that the dishwasher operates correctly, except for not being able to connect. Call for service.
DISHWASHER IS
CONNECTED TO HOME
WI-FI ROUTER (WIRELESS
ICON IS ON), BUT
WHIRLPOOL
®
APP OR
SMART GRID FUNCTIONS
DO NOT WORK
Check whether either the Blue or Amber House icon is on continuously; if not, press CONNECT to
reestablish wireless connection.
Connection to the Whirlpool
®
app and Smart Grid service may be unavailable. Check if the Blue House
icon is off or blinking.
Check that your user account is set up. See the “Connectivity Setup” section or the Whirlpool
®
app
directly for account setup and dishwasher registration instructions.
Verify that the dishwasher is paired with your account in the app.
