7
TROUBLESHOOTING
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)
to possibly avoid the cost of a service call.
www.whirlpool.com
Nothing will operate
■
Is the power supply cord unplugged?
Plug into a grounded outlet.
■
Has a household fuse blown, or has a circuit breaker
tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
Cooktop will not operate
■
Is the control knob set correctly?
Push in knob before turning to a setting.
Excessive heat around cookware on cooktop
■
Is the cookware the proper size?
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than ½" (1.3 cm) outside the cooking area.
Cooktop cooking results not what expected
■
Is the control knob set to the proper heat level?
See “Cooktop Use” section.
■
Is the range level?
Level the range. See the Installation Instructions.
Oven cooking results not what expected
■
Is the range level?
Level the range. See the Installation Instructions.
■
Is the proper temperature set?
Double-check the recipe in a reliable cookbook.
■
Are the racks positioned properly?
See “Positioning Racks and Bakeware” section.
■
Is there proper air circulation around bakeware?
See “Positioning Racks and Bakeware” section.
■
Is the batter evenly distributed in the pan?
Check that batter is level in the pan.
■
Is the proper length of time being used?
Adjust cooking time.
■
Has the oven door been opened while cooking?
Oven peeking releases oven heat and can result in longer
cooking times.
■
Are baked items too brown on the bottom?
Move rack to higher position in the oven.
■
Are pie crust edges browning early?
Use aluminum foil to cover the edge of the crust and/or reduce
baking temperature.
ACCESSORIES
Canning Unit Kit
(coil element models)
Order Part Number 242905
Cooktop Care Kit
(includes cleaner, protectant, and
applicator pads)
Order Part Number 31605
Cooktop Protectant
Order Part Number 31463
Cooktop Cleaner
(ceramic glass models)
Order Part Number 31464
Cooktop Scraper
(ceramic glass models)
Order Part Number WA906B
Stainless Steel Cleaner and Polish
(stainless steel models)
Order Part Number 31462
All-Purpose Appliance Cleaner
Order Part Number 31682
Split-Rack with Removable Insert
Order Part Number 4396927
Broiler Pan
Order Part Number 4396923
