15
■
The
outside
temperature
is
below
65°
F
(18°
C
).
Do
not
try
to
operate
your
air
conditioner
in
the
cooling
mode
when
the
outside
temperature
is
below
65°
F
(18°
C
).
■
The
temperature
of
the
room
you
are
trying
to
cool
is
extremely
hot
.
Allow
extra
time
for
the
air
conditioner
to
cool
off
a
very
hot
room
.
■
Windows
or
doors
to
the
outside
are
open
.
Close
all
windows
and
doors
.
■
The
Temp
control
is
not
at
a
cool
enough
setting
.
Adjust
the
Temp
control
to
a
cooler
setting
by
pressing
the
minus
button
to
reduce
the
temperature
.
Set
the
Fan
Speed
control
to
the
highest
setting
.
Water
drips
from
cabinet
into
your
house
■
The
air
conditioner
is
not
properly
leveled
.
The
air
conditioner
should
slope
slightly
downward
toward
the
outside
.
Level
the
air
conditioner
to
provide
a
downward
slope
toward
the
outside
to
ensure
proper
drainage
.
See
the
Installation
Instructions
.
NOTE
:
Do
not
drill
a
hole
in
the
bottom
of
the
metal
base
and
condensate
pan
.
ASSISTANCE
OR
SERVICE
Before
calling
for
assistance
or
service
,
please
check
Troubleshooting
.
It
may
save
you
the
cost
of
a
service
call
.
If
you
still
need
help
,
follow
the
instructions
below
.
When
calling
,
please
know
the
purchase
date
and
the
complete
model
and
serial
number
of
your
appliance
.
This
information
will
help
us
to
better
respond
to
your
request
.
If
you
need
replacement
parts
If
you
need
to
order
replacement
parts
,
we
recommend
that
you
use
only
factory
-
specified
replacement
parts
.
Factory
-
specified
replacement
parts
will
fit
right
and
work
right
because
they
are
made
with
the
same
precision
used
to
build
every
new
appliance
.
To
locate
factory
-
specified
replacement
parts
in
your
area
,
call
your
nearest
designated
service
center
.
Please
record
your
model
'
s
information
.
Whenever
you
call
to
request
service
on
your
appliance
,
you
need
to
know
your
complete
model
number
and
serial
number
.
You
can
find
this
information
on
the
model
and
serial
number
label
.
See
"
Electrical
Requirements”for
the
location
of
the
model
and
serial
number
label
.
Please
record
the
model
and
serial
number
information
below
.
Also
,
record
the
purchase
date
of
your
appliance
and
the
store
'
s
name
,
address
,
and
telephone
number
.
Model
Number
__________________________________________________
Serial
Number
__________________________________________________
Purchase
Date
__________________________________________________
Store
Name
____________________________________________________
Store
Address
__________________________________________________
Store
Phone
____________________________________________________
Keep
this
book
and
the
sales
slip
together
for
future
reference
.
In
the
U
.
S
.
A
.
Call
Customer
Service
toll
free
: 1-877-465-3566
or
visit
our
website
at
www
.
whirlpool
.
com
.
Our
consultants
provide
assistance
with
:
■
Features
and
specifications
on
our
appliances
.
■
Installation
information
.
■
Use
and
maintenance
procedures
.
■
Repair
parts
sales
.
■
Referrals
to
repair
parts
distributors
and
service
companies
.
Designated
service
technicians
are
trained
to
fulfill
the
product
warranty
and
provid e
after
-
warranty
service
,
anywhere
in
the
United
States
.
For
further
assistance
If
you
need
further
assistance
,
you
can
write
with
any
questions
or
concerns
to
:
Hisense
USA
Corp
.
Customer
Service
Suwanee
,
GA
30024
Please
include
a
daytime
phone
number
in
your
correspondence
.
7310 McGinnis Ferry Road
