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1. The appliance does not work and the display are off.
• Is there a power failure?
• Is the plug properly inserted in the socket?
• Is the double-pole switch on?
• Are the electric circuit safety devices installed in the house fully functional?
• Is the power cable damaged?
2. The temperature inside the compartments is not cold enough.
• Do the drawers close properly?
• Is the appliance installed near a heat source?
• Is the temperature correctly set?
• Is the air circulation through the ventilation grills at the bottom of the appliance obstructed?
3. There is water on the bottom of the refrigerator compartment.
• Is the defrost water drain blocked? (refer to “Maintenance and cleaning”).
4. The red light on the control panel remains on and/or the acoustic alarm is activated.
• The light and alarm are activated for the following reasons:
1. Temperature alarm (red light on and acoustic signal activated)
- Large amounts of fresh food have recently been placed in the product.
- The drawers do not close correctly (see the section “Using the product”).
2. “Faulty refrigerator sensors” alarm (red led on, acoustic signal activated and the letters C or E
appear on the display)
- A refrigerator compartment temperature sensor is faulty, but the appliance continues to work with an
emergency procedure. Call the After-sales Service.
5. The letters “AF” appear on the display
• “Antibacterial filter” alarm indicates that the antibacterial filter is no longer effective (refer to
“Maintenance and cleaning”).
Notes:
• If the front edge of the appliance is hot at the drawer seal edge, this is not a fault and prevents the
formation of condensation.
• Should it not be possible to adjust the temperature or select any other function, ensure that the
“Control panel lock” is not activated.
TROUBLESHOOTING GUIDE
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