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WASHER TROUBLESHOOTING

First try the solutions suggested here and possibly avoid the cost of a service call...

Washer and Components

Noisy

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Is the load balanced and the washer/dryer level? The wash 
load should be balanced and not overloaded. The washer/
dryer must be level. The front feet should be properly installed 
and the nuts tightened. Reset the rear leveling legs (if needed). 
See the Installation Instructions.

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Did you completely remove the yellow shipping strap with 
cotter pins? See the Installation Instructions.

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Are the gears engaging after the drain and before spin, or 
is the upper part of agitator clicking during wash? These 
are normal washer noises.

Leaking

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Check the following: 

Are the fill hoses tight? 

Are the fill hose washers properly seated? 

Is the drain hose clamp properly installed? See the Installation 
Instructions.

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Is the sink or drain clogged? Sink and standpipe must be 
able to handle 17 gal. (64 L) of water per minute.

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Is water deflecting off the tub ring or the load? Center the 
tub before starting the washer. The wash load should be 
balanced and not overloaded. The fill or spray rinses can 
deflect off the load. The washer/dryer must be level. Ensure 
that the leveling legs are properly installed. See the Installation 
Instructions.

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Check household plumbing for leaks. 

Basket crooked

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Was the washer basket pulled forward during loading? 
Push the basket to the center before starting wash.

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Is the load balanced and the washer/dryer level? The wash 
load should be balanced and not overloaded. The washer/
dryer must be level. Ensure that the leveling legs are properly 
installed. See the Installation Instructions. 

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The washer basket moves while washing. This is normal.

Agitator operation

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The top of the agitator is loose, or moves in only one 
direction. This is normal.

Dispenser clogged (on some models)

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Did you follow the manufacturer’s directions when adding  
fabric softener to the dispenser (on some models)? 
Measure fabric softener and carefully pour into the dispenser. 
Wipe up all spills. Dilute fabric softener in the fabric softener 
dispenser.

Washer Operation

Washer stops, won’t fill, rinse or agitate

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Check the following: 

Is the power cord plugged into a grounded 3 prong outlet?

Is the indicator on the Cycle Control knob properly lined up 
with a cycle? Turn the Cycle Control knob to the right slightly 
and pull to start.

Are the water inlet valve screens clogged?

Are both the hot and cold water faucets turned on?

Is the water inlet hose kinked?

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Does the water level seem too low, or does the washer 
appear to not fill completely? The top of the agitator is much 
higher than the highest water level. This is normal and 
necessary for clothes to move freely. 

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Is there power at the plug? Check your electrical source or 
call an electrician.

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Has a fuse blown or is the circuit breaker open? If problem 
continues, call an electrician.

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Are you using an extension cord? Do not use an extension 
cord.

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Is the washer in a normal pause in the cycle? The washer 
pauses for about 2 minutes during certain cycles. Allow the 
cycle to continue. Some cycles feature periods of agitation 
and soak. 

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Is the washer overloaded? Wash smaller loads.

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Is the lid open? The lid must be closed during operation. 
Washer will not agitate or spin with the lid open.

Washer won’t drain or spin

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Is the drain hose clogged, or the end of the drain hose 
more than 96 in. (244 cm) above the floor? See the 
Installation Instructions for proper installation of drain hose.

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Is the lid open? The lid must be closed during operation. 
Washer will not agitate or spin with the lid open. 

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Is there excessive sudsing? Always measure detergent. 
Follow manufacturer’s directions. If you have very soft water, 
you may need to use less detergent.

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Is your voltage low? Check your electrical source or call an 
electrician. Do not use an extension cord.

Washer continues to fill or drain, cycle seems stuck

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Is the top of drain hose lower than the water level in 
washer? The top of the hose must be higher than the water 
level in the washer for proper operation. See the Installation 
Instructions.

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Does the drain hose fit too tightly in the standpipe, or is it 
taped to the standpipe? The drain hose should be loose yet 
fit securely. Do not seal the drain hose with tape. The hose 
needs an air gap. See the Installation Instructions.

Содержание 8578179

Страница 1: ..._______________________________ Address ________________________________________________________ Phone number__________________________________________________ Model number __________________________________________________ Purchase date __________________________________________________ WASHER DRYERSAFETY TableofContents ASSISTANCE OR SERVICE 1 WASHER DRYER SAFETY 1 WASHER USE 3 DRYER USE 5 WASHE...

Страница 2: ...rs that could ignite or explode Do not allow children to play on or in the washer dryer Close supervision of children is necessary when the washer dryer is used near children Before the washer dryer is removed from service or discarded remove the doors to the washer dryer compartments Do not reach into the washer dryer if the tub agitator or drum is moving Do not install or store the washer dryer ...

Страница 3: ...ut at least every 2 years or when installing your dryer in a new location When cleaning is complete be sure to follow the Installation Instructions supplied with your dryer for final product check WASHERUSE Loading For these suggested full sized loads set the LOAD SIZE selector to the highest load size setting WARNING Fire Hazard Use a heavy metal vent Do not use a plastic vent Do not use a metal ...

Страница 4: ...c softener into the dispenser Softener is added automatically during the rinse portion of the cycle Dilute liquid fabric softener by filling the dispenser with warm water until liquid reaches the crossbar in the dispenser opening Style 2 Without Liquid Fabric Softener Dispenser on some models In the final rinse ONLY add fabric softener that has been diluted with to 1 cup 125 to 250 mL warm water 4...

Страница 5: ...ff area when the dryer is not in use To restart your dryer Close the door Select a new cycle and temperature if desired Press the PUSH TO START button LARGE CAPACITY DRYER Heavy Work Clothes 2 pair of pants 3 pair of jeans 1 coverall 3 shirts Mixed Load 2 double sheets 4 pillowcases 6 T shirts 6 pair of shorts 2 blouses 6 handkerchiefs 2 shirts Towels 8 bath towels 8 hand towels 10 washcloths 1 ba...

Страница 6: ...ed by lint can increase drying time IMPORTANT Do not run the dryer with the lint screen loose damaged blocked or missing Doing so can cause overheating and damage to both the dryer and fabrics If lint falls off the screen into the dryer during removal check the exhaust hood and remove the lint Every Load Cleaning Style 1 1 The lint screen is located inside the dryer on the back wall Pull out the l...

Страница 7: ...s Reconnect water inlet hoses Turn on both water faucets 2 Plug in washer dryer or reconnect power 3 Run the washer through a complete cycle with 1 cup 250 mL of detergent to clean out antifreeze Non use or vacation care Operate your washer dryer only when you are at home If you will be on vacation or not using your washer dryer for an extended period of time you should Unplug washer dryer or disc...

Страница 8: ...abric softener dispenser WasherOperation Washer stops won t fill rinse or agitate Check the following Is the power cord plugged into a grounded 3 prong outlet Is the indicator on the Cycle Control knob properly lined up with a cycle Turn the Cycle Control knob to the right slightly and pull to start Are the water inlet valve screens clogged Are both the hot and cold water faucets turned on Is the ...

Страница 9: ...Unload the washer as soon as it stops Did you use the right cycle for the load being washed Use the cycle for Casual or Permanent Press clothes or another cycle with low spin speeds if available to reduce wrinkling Did you overload the washer The wash load must be balanced and not overloaded Loads should move freely during washing To reduce wrinkling of permanent press clothes and some synthetic k...

Страница 10: ... Expect longer drying times with items rinsed in cold water and with items that hold moisture cottons Is the load too large and heavy to dry quickly Separate the load to tumble freely Lint on load Is the lint screen clogged Clean lint screen Check for air movement Is the load properly sorted Sort lint givers towels chenille from lint takers corduroy synthetics Also sort by color Is the load too bi...

Страница 11: ...11 Notes ...

Страница 12: ...ed in accordance with published installation instructions DISCLAIMER OF IMPLIED WARRANTIES LIMITATION OF REMEDIES CUSTOMER S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN IMPLIED WARRANTIES INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW WHIRLPOOL SHALL NOT B...

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