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39

EN

Your washing machine is equipped with various 

automatic safety functions . These enable failures 

to be detected in good time and the safety system 

can react appropriately . 

TROUBLESHOOTING

PROBLEM

POSSIBLE CAUSE

SOLUTION

Washing machine does not start, 

no indicators are on

Not connected to mains

Insert plug into socket

Socket or fuse does not function 

Test function with a lamp, have 

faulty part repaired

Power breakdown

The washing machine will 

automatically continue when 

power is available again

Washing machine does not start, 

although “Start/Pause” has been 

pressed

Door not properly closed

Push door to close it until it clicks 

shut

Key lock is activated

Press the button with the key 

symbol at least 3 seconds to 

deactivate the key lock

Washing machine stops during 

the programme, and “Start/Pause” 

blinks

Rinse hold (= positon of spin 

button) is activated

Terminate Rinse hold with draining 

the water or spinning the laundry 

(see “Rinse hold” – FUNCTIONS 

AND OPTIONS) .

Programme was interrupted, 

maybe door has been opened

Make sure door is closed

Press “Start/Pause” to proceed with 

the programme

Safety system has been activated: 

failure indicator lights up and/or 

display shows failure (F…); water 

tap might be closed

Refer to paragraph “Failure 

indicators” . Make sure that water 

tap is open and inlet hose has no 

kinks .

Detergent dispenser contains 

detergent residues after 

programme end

Inlet water pressure too low; mesh 

filter of the water supply hose may 

be blocked

Make sure water tap is properly 

opened . Check mesh filters of 

inlet hose, see CLEANING AND 

MAINTENANCE / Cleaning the 

mesh filters of the inlet hose

Washing machine vibrates during 

spinning

Transport bolts have not been 

removed (!)

Remove transport bolts according 

to the instructions in the 

INSTALLATION GUIDE

Washing machine not standing 

level on all four feet

Adjust feet (INSTALLATION 

GUIDE) . Make sure that washing 

machine stands on level and firm 

underground .

Spin speed “0” blinks on control 

panel and/or laundry still very wet

Unbalance of laundry load 

prevented spin cycle, to protect 

the washing machine

If you want to spin the wet 

laundry, add more laundry 

items of different sizes and start 

“Rinse&Spin” programme .

Avoid small laundry loads 

consisting of few big, absorbent 

pieces of laundry / wash different 

sizes of articles in one load 

These failures are frequently so minor that they can 

be removed within a few minutes .

Содержание 8003437263149

Страница 1: ...www whirlpool eu register Health Safety Use Care and Installation guide AWG812 PRO ...

Страница 2: ...2 ENGLISH Original Instruction for Use 3 ...

Страница 3: ...n www whirlpool eu register Index Health and Safety Guide SAFETY INSTRUCTIONS 5 SAFEGUARDING THE ENVIRONMENT 8 DECLARATION OF CONFORMITY 9 Use and Care guide PRODUCT DESCRIPTION 10 APPLIANCE 10 DETERGENT DISPENSER 10 CONTROL PANEL 11 TECHNICAL DATA FOR WATER CONNECTION 12 DOOR 13 DRUM LIGHT if available 13 ACCESSORIES 13 HOW TO USE THE APPLIANCE 14 FIRST TIME USE 14 DAILY USE 15 ...

Страница 4: ...32 CLEANING THE OUTSIDE OF THE WASHING MACHINE 32 CHECKING THE WATER SUPPLY HOSE 33 CLEANING THE MESH FILTERS IN THE WATER SUPPLY HOSE 34 CLEANING THE DETERGENT DISPENSER 35 CLEANING THE WATER FILTER DRAINING RESIDUAL WATER 36 TRANSPORT AND HANDLING 38 TROUBLESHOOTING 39 DOOR HOW TO OPEN IT IN CASE OF A FAILURE TO TAKE OUT YOUR LAUNDRY 44 AFTER SALES SERVICE 45 ...

Страница 5: ... young 0 3 years and young children 3 8 years shall be kept away unless continuously supervised Children from 8 years old and above and persons with reduced physical sensory or mental capabilities or lack of experience and knowledge can use this washing machine only if they are supervised or have been given instructions on safe washing machine use and if they understand the hazards involved Childr...

Страница 6: ... the packaging materials plastic bags polystyrene parts etc out of reach of children during and after the installation of the washing machine Use protective gloves to perform all unpacking and installation operations After unpacking the washing machine make sure that it has not been damaged during transport In the event of problems contact the dealer or your nearest After sales Service The washing...

Страница 7: ...n authorized service centre Do not operate this washing machine if it has a damaged mains cord or plug if it is not working properly or if it has been damaged or dropped Do not immerse the mains cord or plug in water Keep the cord away from hot surfaces The electrical components must not be accessible to the user after installation Do not touch the washing machine with any wet part of the body and...

Страница 8: ...SCRAPPING OF HOUSEHOLD APPLIANCES When scrapping the washing machine make it unusable by cutting off the power cable and removing the doors and shelves if present so that By ensuring this product is disposed of correctly you will help prevent potential negative consequences for the environment and human health which could otherwise be caused by inappropriate waste handling of this product The symb...

Страница 9: ... document s EN 60335 1 2012 A11 2014 AC 2014 EN 50571 2013 EN 61770 2009 EN 62233 2002 Ber 1 2008 EN ISO 10472 1 2008 EN ISO 10472 2 2008 EN ISO 12100 2010 EN 55014 1 2006 A1 2009 A2 2011 Test method 30 MHz Disturbance power EN 55014 2 1997 A1 2001 A2 2008 EN 61000 3 2 2006 A1 2009 A2 2009 EN 61000 3 3 2008 following the provisions of Directive s 2006 42 EC Machinery Directive 2006 95 EC LowVoltag...

Страница 10: ...h 7 Plinth removable 8 Adjustable feet 4 1 Main wash compartment Detergent for the main wash Stain remover Water softener 2 Prewash compartment Detergent for the prewash 3 Softener compartment Fabric softener Liquid starch Pour softener or starch solution only up to the MAX mark 4 Release button press to remove the detergent dispenser for cleaning Use and Care guide 1 3 2 5 4 7 6 8 ...

Страница 11: ...12 Display 13 Programmes area CONTROL PANEL Detergent recommendations for various types of laundry White robust laundry cold 95 C Heavy duty detergents White delicate laundry cold 40 C Mild detergents containing whitener and or optical brighteners Light pastel shaded colours cold 60 C Detergents containing whitener and or optical brighte ners Intensive colours cold 60 C Colour detergents without w...

Страница 12: ...12 TECHNICAL DATA FOR WATER CONNECTION WATER CONNECTION WATER SUPPLY Cold WATER TAP 3 4 threaded hose connector MINIMUM WATER SUPPLY PRESSURE 100 kPa 1 bar MAXIMUM WATER SUPPLY PRESSURE 1000 kPa 10 bar ...

Страница 13: ...s on for a while for unloading the laundry Then it goes off to save energy touch any button to switch it on again Contact our After Sales Service to check if the following accessories are available for your washing machine and dryer model STACKING KIT SHELF by which your dryer can be fixed on top of your washing machine to save space and to facilitate loading and unloading your dryer in the higher...

Страница 14: ...perature 95 C Consider the instructions in paragraph DAILY USE 2 Add a small amount of heavy duty detergent maximum 1 3 of the quantity the detergent manufacturer recommends for lightly soiled laundry to the main wash compartment of the detergent dispenser 3 Start the programme without adding any laundry See information on how to select and start a programme in paragraph DAILY USE ...

Страница 15: ...ooks e g bras in a laundry bag or pillow case with zip fastener Always remove curtain rings or wash curtains with the rings safely tied inside a cotton bag 3 TYPE OF FABRIC CARE LABEL SYMBOL Cottons mixed fibres easy care synthetics wool handwash items Colour separate coloured and white items Wash new coloured articles separately Size Wash items of different sizes in the same wash load to improve ...

Страница 16: ...erve the maximum load sizes given in the programme chart 2 CLOSE DOOR Make sure that no laundry gets stuck between door glass and rubber seal Close the door so that you can hear it click shut 3 OPEN WATER TAP Make sure that the washing machine is connected to the mains Open the water tap 4 SWITCH ON WASHING MACHINE Press the On Off button until the programme button lights up An animation will appe...

Страница 17: ...penser again If you use the Dosing Aid function add detergent later after you have started the programme Refer to section DOSING AID DAILY USE Correct dosing of detergent additives is important because it optimizes the cleaning result it avoids irritating residues of surplus detergent in your laundry it saves money by avoiding waste of surplus detergent it protects the washing machine by avoiding ...

Страница 18: ...you can also Press Start Pause to put the running programme on pause Change your settings Press Start Pause again to continue the programme If you have changed the programme do not add detergent for the new programme 9 PAUSE A RUNNING PROGRAMME AND OPEN THE DOOR IF NEEDED Press Start Pause to interrupt a running programme Provided water level or temperature is not too high the door open indicator ...

Страница 19: ...aning cloths mops towels and similar laundry made of robust cotton cloth types Intensive wash programme with an included prewash add detergent also to the prewash chamber of the detergent drawer in case of heavy soiling Do not deselect Prewash to ensure an optimum cleaning result max load 4 5 kg temperature range Cold to 60 C max spin speed max selectable options Prewash Hot Finish Bio Stain 15 In...

Страница 20: ... silk linen wool and viscose marked as handwashable Respect the manufacturers recommendations on the care label max load 1 0 kg temperature range Cold to 40 C max spin speed 1000 selectable options Rapid Colours 15 RAPID 30 30 Lightly soiled laundry without stains made of cotton and or synthetics Refresh programme max load 3 0 kg temperature range Cold to 30 C max spin speed max selectable options...

Страница 21: ... Respect the detergent manufacturer s dosing recommendations or use the Dosing Aid option HOT FINISH The programme ends with a warm rinse phase Relaxes the fibres of your laundry The laundry feels comfortably warm when taking it out a short time after programme end BIO STAINS 15 Helps to remove all kinds of stains except grease oil The programme begins with a cold water wash phase Duration is prol...

Страница 22: ...e programme by up to 15 minutes Important Appropriate for use of stain removers and bleaches on oxygen basis Chlorine or perborate bleaches must not be used INTENSIVE RINSE Helps to avoid detergent residues in the laundry by a prolonged rinse phase Particularly suitable for washing baby laundry for people suffering from allergies and for areas with soft water RAPID Enables quicker washing Shortens...

Страница 23: ...laundry periodically a few minutes after programme end This tumbling will last up to approximately 6 hours after end of your wash programme You can stop it at any time by pressing any button the door unlocks and you can take out your laundry OPTIONS WHICH ARE DIRECTLY SELECTABLE BY PRESSING THE RESPECTIVE BUTTON TEMPERATURE If you switch on the washing machine the last used programme and temperatu...

Страница 24: ...y the default spin speed blinks start the spin cycle by pressing Start Pause Or select a different spin speed by turning the knob press it to confirm the selected spin speed and press Start Pause to start the spin cycle SPIN If you switch on the washing machine the last used programme and spin speed setting will appear on the control panel If you change the programme the default spin speed of the ...

Страница 25: ... the programme after you have finished your settings To pause a running programme To continue a paused programme KEY LOCK This function allows you to lock the buttons and the knob of the control panel against unwanted operation for example by small children The washing machine must be switched on Press and hold the option button until the key symbol on the control panel lights Knob and buttons are...

Страница 26: ... blinks Turn the knob to select a delay up to 23 hours which will be shown on the display Confirm the desired delay by pressing the knob The start delay symbol on the display lights up solidly Press Start Pause the display shows the countdown of the delay until start of the programme The Start Pause button lights up The colon between hours and minutes on the display blinks The door locks If you ha...

Страница 27: ...n you have paused a programme and the water level is not too high or the laundry is not too hot in that programme phase when a programme is finished and the laundry can be unloaded FAILURE SERVICE See section TROUBLESHOOTING for more information FAILURE WATER FILTER CLOGGED FAILURE WATER TAP CLOSED ...

Страница 28: ...e washing machine to the dosing values of the detergents you use and also to your local water hardness Check on the packs of your detergents the dosing amount for medium soil level and medium water hardness water hardness soil level soft medium hard light medium ml heavy Detergent types Colour Delicate Generic Programmes Colours Wool Delicates All other programmes ...

Страница 29: ...r hardness is not soft adjust the washing machine as follows To adjust the water hardness To save these values in the washing machine 1 Select the programme for which you want to save the detergent value 2 Press and hold the Dosing Aid button until the bottle symbol on the display lights up The indicators of all programmes for the detergent group light up 3 Turn the knob to adjust the dosing value...

Страница 30: ...e programme 1 After you have selected programme and options press the Dosing Aid button the Dosing aid symbol lights up on the display 2 Then start the programme by pressing Start Pause The drum rotates to detect the laundry load while the display shows an animation Afterwards the display indicates the recommended detergent amount in ml 3 Pull out the detergent dispenser and pour the detergent qua...

Страница 31: ...or heavily soiled laundry only Pretreat stains with stain remover or soak dried in stains in water before washing to reduce the necessity of a hot wash programme SAVING TIPS Save energy by using a 60 C instead of a 95 C wash programme or a 40 C instead of a 60 C wash programme For cotton laundry prefer using programme Eco Cotton with 40 C or 60 C Save energy and time by selecting a high spin speed...

Страница 32: ...parts of the washing machine Do not use glass or general purpose cleaners scouring powder or similar to clean the control panel these substances might damage the printing WARNING For any cleaning and maintenance switch off and unplug the washing machine Do not use flammable fluids to clean the washing machine ...

Страница 33: ... transparent coating periodically check if the colour intensifies locally If yes the hose may have a leak and should be replaced For water stop hoses check the small safety valve inspection window see arrow If it is red the water stop function was triggered and the hose must be replaced by a new one For unscrewing this hose press the release button if available while unscrewing the hose CHECKING T...

Страница 34: ...g machine by hand Pull out the mesh filter from the valve on the back of the washing machine with pliers and carefully clean it CLEANING THE MESH FILTERS IN THE WATER SUPPLY HOSE 4 Insert the mesh filter again Connect the inlet hose to water tap and washing machine again Do not use a tool to connect the inlet hose Open the water tap and check that all connections are tight 2 1 ...

Страница 35: ... out the detergent dispenser 1 2 2 Remove the insert from the detergent dispenser as well as the insert of the softener compartment 3 Clean all parts under running water removing all detergent or softener residues 4 Wipe the parts dry with a soft cloth 5 Reinstall the detergent dispenser and push it back into the detergent compartment ...

Страница 36: ...s base WARNING Switch off and unplug the washing machine before cleaning the water filter or draining residual water If you used a hot wash programme wait until the water has cooled down before draining any water If the water cannot drain the Water filter clogged failure indicator lights up Clean the water filter at least once per month to avoid that the water cannot drain after the wash due to cl...

Страница 37: ...eneath the water filter which can absorb a small amount of rest water Then remove the water filter by turning it out anticlockwise 5 Clean the water filter remove residues in the filter and clean it under running water 6 Insert the water filter and reinstall the plinth Reinsert the water filter again by turning it in clockwise direction Make sure to turn it in as far as it goes the filter handle m...

Страница 38: ...aining point Remove all rest water from the hoses and fix them so that they cannot get damaged during transport Unplug the washing machine and close the water tap 3 Refit the transport bolts Follow the instructions for removing the transport bolts in the Installation Guide in reverse order Important Do not transport the washing machine without having fixed the transport bolts ...

Страница 39: ...amme Safety system has been activated failure indicator lights up and or display shows failure F water tap might be closed Refer to paragraph Failure indicators Make sure that water tap is open and inlet hose has no kinks Detergent dispenser contains detergent residues after programme end Inlet water pressure too low mesh filter of the water supply hose may be blocked Make sure water tap is proper...

Страница 40: ...voltage of mains might be detected Programme will automatically continue as soon as the mains voltage is in the proper range Programme duration is longer or shorter as initially indicated on the display in the programme chart Washing machine adapts to factors having an effect on duration such as size of laundry load excessive foam formation load unbalance prolonged heating time due to low inlet wa...

Страница 41: ...fficient Clean mesh filters in inlet hose CLEANING AND MAINTENANCE Install washing machine at an ambient temperature of at least 5 C After problem has been removed press Start Pause If problem persists press and hold On Off for at least 3 seconds CLEAN FILTER Waste water is not pumped out Kinks in drain hose Drain hose blocked or frozen up Filter blocked Pump blocked Check drain hose for kinks Ins...

Страница 42: ...hine on again If door does not unlock press On Off for at least 3 seconds If door still does not unlock refer to section DOOR HOW TO OPEN IT IN CASE OF A FAILURE Before draining water opening the door wait until the water has cooled down for hot wash programmes Fod Excessive foam formation maybe by overdosage of detergent interrupted the programme The interruption can be repeated several times unt...

Страница 43: ...ended End will appear on display Turn on the water tap again If water immediately flows into the washing machine without having started a programme there is a failure of an electrical component Close water tap switch off and unplug the washing machine Contact our After Sales Service F02 Water stop failure water leakage detected in bottom tray Press On Off for at least 3 seconds If failure persists...

Страница 44: ... available again If a failure occurs on the washing machine and the door is locked but you must take out your laundry 1 First drain the residual water as described in section Draining residual water 2 Remove the screw with a screwdriver 3 Then pull downwards the strap marked with Door open You can now open the door and take out your laundry 4 Afterwards fix the strap again by firmly turning in the...

Страница 45: ...UBLESHOOTING GUIDE 2 Switch the washing machine off and on again to see if the failure persists Always indicate A brief description of the failure Washing machine model see rating plate inside door Service number on service sticker inside door number after Service Your full address and telephone number For any repairs use our authorized After Sales Service to ensure proper repairing and use of ori...

Страница 46: ...46 1 2 12 mm 0 47 inch 17 mm 0 67 inch xx xx xx x xx xx x xx xx xx x xx xx x ...

Страница 47: ...47 EN 4 3 2 cm 0 7 inch ...

Страница 48: ...48 6 7 5 xxxxxxx xxxxx xxxxxxx xxxxx ...

Страница 49: ...49 EN 10 8 9 max 2 5 cm max 0 9 inch 1 2 ...

Страница 50: ...50 13 11 12 ...

Страница 51: ...51 EN 14 max 125 cm 49 inch min 60 cm 24 inch max 125 cm 49 inch min 60 cm 24 inch max 125 cm 49 inch min 60 cm 24 inch ...

Страница 52: ...52 15 Type D xxx xxx V xx Hz xx A W IPX4 E V D xxxx xxxx xxxx Whirlpool Europe s r l Viale G Borghi 27 21025 Comerio Italy 16 ...

Страница 53: ...53 EN ...

Страница 54: ...001 4 0 0 0 1 0 8 3 9 6 9 9 Printed in Italy ...

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