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19

TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Your refrigerator will not operate

Is the power supply cord unplugged? Plug into a grounded 
(earthed) outlet.

Has a household fuse blown or has a circuit breaker 
tripped?
 Replace the fuse or reset the circuit breaker.

Is the refrigerator or freezer control turned to the OFF 
position? 
Refer to the “Using the Controls” section. 

Is the refrigerator defrosting? Recheck to see if the 
refrigerator is operating in 30 minutes. Your refrigerator will 
regularly run an automatic defrost cycle.

Is the refrigerator not cooling? For models with digital 
controls, turn the unit OFF then ON again to reset. See the 
“Using the Controls” section. If this does not correct the 
problem, call for service.

The lights do not work

Is the power supply cord unplugged? Plug into a grounded 
(earthed) outlet.

Is a light bulb loose in the socket or burned out? See the 
“Changing the Light Bulb(s)” section.

There is water in the defrost drain pan

Is the refrigerator defrosting? The water will evaporate. It is 
normal for water to drip into the defrost pan. 

Is it more humid than normal? When it is humid, expect that 
the water in the defrost pan will take longer to evaporate. 

The motor seems to run too much

Is the room temperature hotter than normal? The motor 
will run longer under warm conditions. At normal room 
temperatures, expect your motor to run about 40% to 80% of 
the time. Under warmer conditions, it will run even more.

Has a large amount of food just been added to the 
refrigerator? 
Adding a large amount of food warms the 
refrigerator. The motor normally will run longer to cool the 
refrigerator back down.

Are the doors opened often? The motor will run longer 
when this occurs. Conserve energy by getting all items out at 
one time, keeping food organized, and closing the door as 
soon as possible.

Are the controls not set correctly for the surrounding 
conditions? 
Refer to the “Using the Controls” section. 

Are the doors not closed completely? Close the doors 
firmly. If they do not close completely, see “The doors will not 
close completely” later in this section.

Are the condenser coils dirty? This prevents air transfer and 
makes the motor work harder. Clean the condenser coils. 
Refer to the “Cleaning” section.

Are the door gaskets not sealed all the way around? 
Contact a technician or other qualified person.

NOTE: Your new refrigerator will run longer than your old one 
due to its high-efficiency motor.

The refrigerator seems to make too much noise

The sounds may be normal for your refrigerator. See the 
“Normal Sounds” section.

The ice maker is not producing ice or not enough ice

Has the ice maker just been installed? Wait 72 hours for full 
ice production to begin. Once your refrigerator is cooled, the 
ice maker should produce 70 to 120 cubes every 24 hours.

Is the freezer temperature cold enough to produce ice? 
Wait 24 hours after ice maker hook-up for ice production. See 
the “Using the Controls” section.

Is the ice maker wire shutoff arm in the OFF (arm up) 
position (on some models)?
 Lower the wire shutoff arm to 
the ON (arm down) position. See the “Ice Maker and Storage 
Bin” section.

Is the ice maker switch in the OFF (right) position (on 
some models)?
 Move ice maker switch to the ON (left) 
position. See the “Ice Maker and Storage Bin” section.

Is the water line shutoff valve to the refrigerator turned 
on?
 Turn on the water valve. See the “Water Supply 
Connection” section. 

Does the ice maker mold have water in it or has no ice 
been produced?
 Make sure your refrigerator has been 
connected to a water supply and the supply shutoff valve is 
turned on. See the “Water Supply Connection” section.

Is an ice cube jammed in the ice maker ejector arm?
For models with an interior ice bin, remove the ice from the 
ejector arm with a plastic utensil. For models with an ice 
bucket located on the freezer door, access the ice maker by 
depressing the ice sensor door on the upper left side of the 
freezer interior. While depressing the sensor door, lift the ice 
maker service door and remove the ice from the ejector with 
a plastic utensil. See the “Ice Maker and Storage Bin” 
section.

Содержание 2308045

Страница 1: ...SIDE BY SIDE REFRIGERATOR Use CareGuide 2308045 ...

Страница 2: ...tus Light 11 Water Filtration System 11 Ice Maker and Storage Bin 12 REFRIGERATOR FEATURES 13 Refrigerator Shelves 13 Flip up Shelf 14 Adjustable Flip up Shelf 14 Deli Drawer 14 Convertible Vegetable Meat Drawer Crisper and Covers 14 Convertible Vegetable Meat Drawer Temperature Control 14 Crisper Humidity Control 15 Wine or Can Bottle Rack 15 Utility Bin 15 FREEZER FEATURES 15 Freezer Shelf 15 Fr...

Страница 3: ...s will follow the safety alert symbol and either the word DANGER or WARNING These words mean follow instructions instructions DANGER WARNING IMPORTANT SAFETY INSTRUCTIONS To reduce the risk of fire electric shock or injury to persons when using your refrigerator follow these basic precautions WARNING SAVE THESE INSTRUCTIONS Plug into a grounded earthed outlet Do not remove ground prong Do not use ...

Страница 4: ...connections NOTE Do not install the refrigerator near an oven radiator or other heat source nor in a location where the temperature will fall below 55 F 13 C WARNING Excessive Weight Hazard Use two or more people to move and install refrigerator Failure to do so can result in back or other injury When Moving Your Refrigerator Your refrigerator is heavy When moving the refrigerator for cleaning or ...

Страница 5: ...FF and then disconnect the refrigerator from the electrical source When you are finished reconnect the refrigerator to the electrical source and reset the control Thermostat Refrigerator or Freezer Control depending on the model to the desired setting BaseGrille Remove the Base Grille 1 Open both doors 2 Place hands along the ends of the grille Push in on the top of the base grille and pull up on ...

Страница 6: ...gh the doorway of your home Measure the door opening to see if you need to remove the refrigerator handles or the doors WARNING Electrical Shock Hazard Disconnect power before removing doors Reconnect both ground wires before operating Failure to do so can result in death or electrical shock 5 Door Removal 6 A Do Not Remove Screw A Top Right Hinge 2 Base Grille 1 Handle Removal Optional Door Align...

Страница 7: ...ubing through the bottom left hinge before replacing the door on the hinge NOTE Provide additional support for the doors while the top hinges are being replaced Do not depend on the door magnets to hold the doors in place while you are working 3 Reconnect water dispenser tubing by pushing tubing into fitting until it stops and black mark touches face of fitting See Graphic 3 On some models replace...

Страница 8: ...e maker Allow 24 hours to produce the first batch of ice Discard the first three batches of ice produced NormalSounds Your new refrigerator may make sounds that your old one didn t make Because the sounds are new to you you might be concerned about them Most of the new sounds are normal Hard surfaces such as the floor walls and cabinets can make the sounds seem louder The following describes the k...

Страница 9: ...els The Refrigerator Control adjusts the refrigerator compartment temperature and the Freezer Control adjusts the freezer compartment temperature Settings to the left of the mid setting make the temperature less cold Settings to the right of the mid setting make the temperature colder Style 1 Style 2 AdjustingControlSettings Give the refrigerator time to cool down completely before adding food It ...

Страница 10: ... ice 2 Press a sturdy glass against the ice dispenser lever Hold the glass close to the dispenser opening so ice does not fall outside of the glass IMPORTANT You do not need to apply a lot of pressure to the lever in order to activate the ice dispenser Pressing hard will not make the ice dispense faster or in greater quantities 3 Remove the glass to stop dispensing NOTE The first few batches of ic...

Страница 11: ...he light switch 5 times within 10 seconds The indicator light will change from red to green when the system is reset Non indicator Water Filter on some models If your refrigerator does not have the water filter status light you should change the water filter cartridge every 6 to 9 months depending upon your usage If the water flow to the water dispenser or ice maker decreases noticeably before 6 m...

Страница 12: ...base grille IceMakerandStorageBin onsomemodels Accessory Style 1 To Turn the Ice Maker ON OFF The on off switch for the ice maker is a wire shutoff arm located on the side of the ice maker 1 To turn the ice maker on simply lower the wire shutoff arm NOTE Your ice maker has an automatic shutoff As ice is made the ice cubes will fill the ice storage bin and the ice cubes will raise the wire shutoff ...

Страница 13: ...voided make sure the water softener is operating properly and is well maintained It is normal for the ice cubes to be attached at the corners They will break apart easily For Style 1 ice maker do not force the wire shutoff arm up or down Do not store anything on top of the ice maker or in the ice storage bin REFRIGERATOR FEATURES Your model may have some or all of these features Features that can ...

Страница 14: ... past the drawer stop Crisper or Vegetable Meat Drawer Covers To Remove and Replace Covers 1 Remove the crisper and meat drawer Press up in center of crisper glass insert until it rises above the plastic frame Holding the crisper glass firmly carefully slide the glass insert forward to remove 2 Lift crisper cover frame and remove Repeat steps to remove the meat drawer cover 3 Replace back of meat ...

Страница 15: ...ccessory NOTE For long term storage place eggs in a covered container or in their original carton on an interior shelf FREEZER FEATURES Your model may have some or all of these features Features that can be purchased separately as accessories are labeled with the word Accessory Not all accessories will fit all models If you are interested in purchasing one of the accessories please call the toll f...

Страница 16: ...pers etc 3 Hand wash rinse and dry removable parts and interior surfaces thoroughly Use a clean sponge or soft cloth and a mild detergent in warm water Do not use abrasive or harsh cleaners such as window sprays scouring cleansers flammable fluids cleaning waxes concentrated detergents bleaches or cleansers containing petroleum products on plastic parts interior and door liners or gaskets Do not u...

Страница 17: ...ld when applicable as shown 5 Plug in refrigerator or reconnect power Dispenser Light on some models Reach through the dispenser area to remove and replace light bulb Refrigerator Control Panel Light Reach behind the refrigerator control panel to remove and replace light bulb Crisper Lights If necessary remove the top crisper drawer to access the crisper light shield Remove the light shield by lif...

Страница 18: ...ator has an automatic ice maker Turn off the water supply to the ice maker at least one day ahead of time When the last load of ice drops raise the wire shutoff arm to the OFF up position 3 Depending on your model turn the Thermostat Control or Refrigerator Control depending on the model to OFF See the Setting or Using the Controls section 4 Clean refrigerator wipe it and dry well 5 Tape rubber or...

Страница 19: ...e Controls section Are the doors not closed completely Close the doors firmly If they do not close completely see The doors will not close completely later in this section Are the condenser coils dirty This prevents air transfer and makes the motor work harder Clean the condenser coils Refer to the Cleaning section Are the door gaskets not sealed all the way around Contact a technician or other qu...

Страница 20: ...rs for ice to restock Has the ice melted around the auger metal spiral in the ice bucket Dump the ice cubes and clean the ice bucket completely Allow 24 hours for the ice maker to restock Do not try to remove the melted ice with a sharp object You could damage the ice bucket Is ice stuck in the delivery chute Clear the ice from the delivery chute with a plastic utensil Do not use anything sharp to...

Страница 21: ...unit OFF then ON again to reset See the Using the Controls section If this does not correct the problem call for service There is interior moisture buildup Are the air vents blocked in the refrigerator Remove any objects from in front of the air vents See the Ensuring Proper Air Circulation section for the location of air vents Are the door s opened often Avoid humidity buildup by getting all item...

Страница 22: ...ice company Accessories Replacement filters To order accessories contact your authorized Whirlpool dealer and ask for the appropriate part number listed below Stainless Steel Cleaner Polish Order Part 4396095 Cabinet Side Trim kits Part 2208187S Stainless Trim Kit Part 2208187W White Trim Kit Part 2208187B Black Trim Kit Part 2208187T Biscuit Trim Kit Decorative Door Panel kits Part 4378123 White ...

Страница 23: ...23 Notes ...

Страница 24: ...s of God or use of products not approved by Whirlpool Corporation 5 Any food loss due to product failure 6 Repairs to parts or systems resulting from unauthorized modifications made to the appliance 7 Replacement parts or repair labor costs for units operated outside the United States or Canada 8 In Canada travel or transportation expenses for customers who reside in remote areas WHIRLPOOL CORPORA...

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