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Artesian Spa Platinum Elite Class Warranty
This section is a description of your warranty. Here you will find de -
scriptions of what is covered under your PLATINUM ELITE Class Spa
warranty and what can void your warranty. PLEASE READ THE WAR-
RANTY THOROUGHLY. For warranty outside USA and Canada, please
refer to your countries Artesian Distributor.
Lifetime Structure Warranty
Platinum Elite Class Spas carry a lifetime structure warranty. The struc-
ture is defined as the fiberglass vessel below the exposed material finish.
The manufacturer warrants the spa against loss of water due to a defect
in the spa structure, for the lifetime of the spa. In the event of a defect
in the material and/or workmanship, the spa structure will be repaired
or replaced at the discretion of the manufacturer. THIS WARRANTY IS
GIVEN ONLY TO THE ORIGINAL OWNER, AND TERMINATES UPON
TRANSFER OF OWNERSHIP. COMMERCIAL APPLICATIONS ARE
EXCLUDED FROM THIS AND ALL WARRANTIES.
If the spa structure is defective and must be replaced, it will be returned
to the factory. The original, installed equipment (this includes the frame,
skirt, and all equipment) will be reinstalled. If new equipment is desired,
there will be additional charges to the customer.
If the frame and/or skirt of the spa has been badly damaged, there
will be additional charges to the spa owner for repairs or replacement.
When a spa needs to be returned to the factory for repair, the cost of
one way freight to the company will be at the spa owner’s expense. The
manufacturer will not pay for removal, installation, cranes, construction,
de-construction, or any other cost associated with access, egress, or
ingress, of the spa at the customer’s home. The manufacturer reserves
the right to an on-site inspection by its authorized representative. In the
unlikely event a shell or spa must be replaced, all warranties (shell, sur-
face, electrical and plumbing) date back to the original date of delivery
Seven-Year Surface Warranty
The spa surface is described as the exposed material finish. The manu -
facturer warrants the spa surface to be free from defects in the ma-
terial and workmanship, such as blistering, cracking, or delaminating,
under normal use and maintenance for a period of seven years from
the original date of delivery. THIS WARRANTY IS GIVEN ONLY TO
THE ORIGINAL OWNER, AND TERMINATES UPON TRANSFER OF