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Munster Simms Engineering Ltd.

, 2 Enterprise Road, Bangor, Co Down, BT19 7TA, U.K. 

–

 Northern Ireland 

tel.: +44 (0)2891 270 531 

fax.: +44 (0)2891 466 421 

[email protected] 

www.whalepumps.com

 

Page

 

|

 

1 of 32

  
 

Water Heater  

Whale Water Heater WH/WI . . .

 

– How To Guide

 

 

 

Note: Images shown are for illustration purposes only.

 

 

This document is solely for guidance purposes and 

must only be

 used for reference by Whale® 

Approved Service Engineers when servicing or repairing Whale® Water Heaters. 

 

Содержание WH/WI0802

Страница 1: ...466 421 info whalepumps com www whalepumps com Page 1 of 32 Water Heater Whale Water Heater WH WI How To Guide Note Images shown are for illustration purposes only This document is solely for guidance...

Страница 2: ...5 Flashes Bars Water Heater issues 16 4 1 2 Clear lockout procedure iVan Control Panel 16 4 1 2 1 Heaters manufactured BEFORE mid 2016 17 4 1 2 2 Heaters manufactured AFTER mid 2016 Heaters with rese...

Страница 3: ...aters listed as compatible The Whale Water Heaters these instructions are applicable to are Figure 1 Product range covered in this How to Guide Water heater part number Description WH0802xx Water Heat...

Страница 4: ...and damage caused by the system being installed by untrained or incompetent personnel For Gas Products Installation servicing and repair under warranty of this appliance must only be carried out by co...

Страница 5: ...Water Heater must be fully drained This is particularly important during the winter months as a precaution against freezing To drain switch off the water pump at either the pump switch or main switch...

Страница 6: ...re mbar 28 30 30 37 connection mm 8mm compression fitting consumption g h 90 heat input kW 1 25 DC power voltage V 10 4 12 0 14 5 current operation A standby A 0 7 0 01 AC power voltage V 230 N A 230...

Страница 7: ...mersible pump or an on board pump The supply pressure to the Whale WH Water Heaters must not exceed 1 9bar and the cold feed must be equipped with a non return valve to avoid warm water back feeding i...

Страница 8: ...en by the user with all control panels The water can reach temperatures more than 70 C Should there be a risk of scalding a thermostatic mixing valve must be used to ensure safe operation of the hot w...

Страница 9: ...1 Flash Chapter 4 1 1 3 No flame detected 2 Flashes Chapter 4 1 1 4 Overheat 3 Flashes Chapter 4 1 1 5 Low high voltage supply 5 Flashes Chapter 4 1 1 6 Other internal fault Gas related issues Smell...

Страница 10: ...5 Chapter 4 3 Correct supply voltage issue Polarity JST loom connections Chapter 4 4 Return Heater to Whale Chapter 4 2 Correct gas type 5 C use Propane Change gas bottle to Propane Correct gas press...

Страница 11: ...rom PRV drain valve Cold water connection From Water Heater Valve open Heater operating Close valve Wait for heat up process to finish Replace PRV drain valve Chapter 4 5 1 Replace connection fitting...

Страница 12: ...onent related issues Click Click tick sound Heater working See Lockout fault codes above Heater switch ON 12 V DC ok After repeats Heater locks out red LED flashing Check DC fuse Chapter 4 3 Check O H...

Страница 13: ...Panel working iVan Panel working See user instructions No display on iVan Panel Press screen home button Check 12V supply to iVan Panel Chapter 4 11 Check Water Heater settings on iVan Panel Fault fi...

Страница 14: ...6a Figure 6a Clear lockout procedure Analog and Duo Control Panel 4 1 1 2 Heaters manufactured AFTER mid 2016 heaters with reset button If the Water Heater lockout condition has been identified by 3 o...

Страница 15: ...ry to operate the Heater again on gas If this has not solved the issue proceed to next stage Connect a regulated supply directly to the heater to check if system fault exists Check the Flue if compete...

Страница 16: ...ight and have a sound connection Check output from PSU and the wire gauge is correct Have either a generator motor mover been in use Where two batteries are fitted ensure they are correctly wired in p...

Страница 17: ...on instead Please refer to chapter 4 1 1 3 for additional recommended checks Check water supply The Water Heater is not completely full of water Run the Pump with one hot tap open until water flows sm...

Страница 18: ...for additional recommended checks Air pressure fault 5 Check the flue ends outside the vehicle and clear any obstructions away from them When the check is complete turn the Master Switch off then on a...

Страница 19: ...etails Name Initial s Address Telephone Mobile Fax e mail 1 Date of Claim dd mm yy CLAIM 1 CLAIM 2 CLAIM 3 2 End user details Name Initial s Address 3 Installation type Domestic Marine RV Make model 1...

Страница 20: ...olarity will damage the internal PCB fuse on PCB Equipment Low resistance multimeter set to DC Voltage 12V DC power supply connected Step 1 insert meter probes into Water Heater 8 way connector block...

Страница 21: ...on and the voltage that should be read when the 12V DC power supply is connected and the Heater is switched on Figure 11 loom connections check Correct polarity DC fuse If the fuse is faulty please re...

Страница 22: ...fit drain hose to PRV re commission system see 4 12 1 2 3 Drain down Water Heater before replacing cold water connection remove clear drain hose from PRV outlet and retain for further use to remove P...

Страница 23: ...emove 8 way connector block from Water Heater Close gas supply Isolate 230V supply Step 1 Remove top and bottom assembly screws using a Pozi 2 screwdriver and slide front cover along hot water outlet...

Страница 24: ...he O H stat can be checked directly at the device as shown or on the connectors when removed from the PCB as indicated Testing on the device is preferable as it eliminates potential faults in the wiri...

Страница 25: ...be checked without removing it from the Water Heater It can be checked by unplugging it from the PCB following the steps shown below remove thermistor plug from PCB measure resistance of Thermistor ap...

Страница 26: ...luded before securing the spark electrode cable to the gas pipe ensure the plastic sleeve is pulled towards the spark electrode to avoid arcing with adjacent metal components secure cable to gas pipe...

Страница 27: ...ter to check resistance measurement across live and neutral as shown Should the above not resolve the issue 1st check resistance of electric element 2nd replace electric element compare measured value...

Страница 28: ...ns Chapter 4 6 Re pair see instructions Open Water Heater to access coms PCB OFF ON Status of LED on PCB FLASH Paired ok Not paired Check all cable connections to PCB incl crimp and solder connections...

Страница 29: ...listed in Figure 21 are available as spare parts to address the various issues that might occur when operating the Water Heater Figure 21 Spare parts Water Heater Item number Description Image AK1202...

Страница 30: ...of 32 Water Heater AK1210 WtrHtr 8L G E Temp Sens M5 AK1211 WtrHtr 13L G E Temp Sens M5 AK1212 WtrHtr 13L Gas OH Stat AK1213 WtrHtr 8L Gas OH Stat AK1215 WtrHtr 8 13L Flue Cover White AK1217 WtrHtr G...

Страница 31: ...reland tel 44 0 2891 270 531 fax 44 0 2891 466 421 info whalepumps com www whalepumps com Page 31 of 32 Water Heater AK1224 WtrHtr ElctrElmnt Assy 1 2kW AK1225 WtrHtr ElctrElmnt Assy 1 5kW AK1226 WtrH...

Страница 32: ...erence by Whale Approved Service Engineers when servicing or repairing Whale Water Heaters Copyright Whale 2018 All rights reserved Reproduction in whole or in part without permission is prohibited WH...

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