9. Troubleshooting
10. Winterizing
12. Warranty
11. Service Support Details
13. Patents and Trademarks
14. Declaration of Conformity, Standards and Approvals
Problem
Possible Causes
Solution
Motor runs but pump
fails to work
Pump is blocked
Check the hoses, pump head and valves for blockages and
clean if necessary
Tricuspid valves are inverted
Check if the valves are inverted and if so replace the valves
Electric motor does
not operate
Isolator switch is not active
Turn the isolator switch on
Incorrect voltage to the pump
Check the battery is the correct voltage - 12 V or 24 V d.c.
Fuse has blown
Replace the fuse or reset the circuit breaker
NOTE
When winterizing, fully drain system.
Whale® does not cover damage, caused by the system not being not fully drained for winterizing.
Whale® Gulper® Grouper pumps are guaranteed for one year from date of purchase.
Please refer to the enclosed document for details of our Statement of Limited Warranty.
Spares Kit Part No: AK1557 - Diaphragms & Valves.
For installation or service advice please contact Whale customer support:
UK Tel: +44 (0)28 9127 0531 Email: [email protected]
USA Tel: 1 802 367 1091
Email USA: [email protected]
Whale® and Gulper ® are registered trademarks of Munster Simms Engineering limited (also trading as Whale®
Seaward Inc).
We herewith declare that the Gulper® Grouper (12 V and 24 V) models conform to the requirements of EMC directive
2004/108/EC including amendments, and to the following other relevant Directives, and has used the following
harmonized standards, European and national standards in the confirming assessment.
Standards - EN5501, EN55022, EN28846
Copyright Whale 2014- All rights reserved.
WHALE®, is a registered trademark of Munster Simms Engineering Limited, Bangor Northern Ireland (trading as Whale). Whale’s policy is one of
continuous improvement and we reserve the right to change specifications without prior notice. Illustrations are for guidance purposes only.
Stanley McFarland - Engineering Director
Munster Simms Engineering Ltd
2 Enterprise Road, Bangor, Northern Ireland, BT19 7TA, Tel: +44 (0)28 9127 0531 Email: [email protected]
Whale Seaward Inc
91 ManchesterValley Road, Manchester Center, VT 05255, USA Tel: +1 802 367 1091 Email: [email protected]
www.whalepumps.com
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