Owner’s Manual
CR-1 Limited Warranty Information
Limited Product Warranty
Westone warrants this product to be free of defects in material or workmanship for a
period of one year from the date of original retail purchase. If the product components
are found to be defective during the warranty period, Westone will, at its sole option,
either repair or replace the defective components.
The warranty period for fit of custom earphones is ninety days from the date of original
purchase. Westone will adjust or remake the earphones to resolve fit issues during this
warranty period.
This limited warranty does not apply to any defects attributable to damage beyond
the reasonable control of Westone including damage caused by abuse, misuse,
misapplication or modifications performed by anyone other than Westone.
Requesting a Warranty Repair
If your product is not functioning properly, first ensure that the sound bore is not
blocked by earwax and that the unit is completely dry. Performing these simple
troubleshooting steps could solve the problem and eliminate the need for a repair. If it
is necessary to return your product for warranty or post-warranty service, please return
the product to the retailer and include a description of the problem.
Limitation of Liability
Westone disclaims any and all implied warranties, warranties of merchantability and
fitness for a particular purpose to the maximum extent permissible by law. Westone
shall not be liable for any special, incidental or consequential damages caused by the
use, misuse, or inability to use this product. If purchased under a government contract,
those contract terms supersede terms stated herein.
At Westone, we value your satisfaction. If you have any questions, please contact us at
800-525-5071 or via email at: [email protected].
Important:
Used wisely, your new sound equipment will provide years of enjoyment. Noise-
induced hearing loss is preventable but often undetected until it is too late. Westone
and the Electronic Industries Association’s Consumer Electronics Group recommend you
avoid prolonged exposure to excessive noise. Used responsibly, your CR-1 earphones
can help prevent noise-induced hearing loss. If you have questions, contact your
audiologist or hearing care professional.
Be sure to observe the following guidelines:
• Do not turn up the volume so high that you can’t hear what’s around you.
• You should use extreme caution or temporarily discontinue use in potentially
hazardous situations.
• Do not use while operating a motorized vehicle as it may create a traffic hazard and
is illegal in many areas.
If you would like more information or would like to purchase other Westone products
and accessories, please call: 1-800-525-5071 or visit us at: www.westone.com
© Westone Laboratories, Inc. PN 98976 6/07
Congratulations and thank you for your purchase of the Westone CR-1. The information in this booklet
will help you get the best possible listening enjoyment from your CR-1 earphones and keep them in top
condition for years of use.
General Information
Care & Maintenance
Warranty
Hearing Care Information
