19
EN
TROUBLESHOOTING
Problem
Possible Cause
Solution
The
appliance
will not
turn on.
• The power cord
or adapter plug
is loose or not
connected.
• Check the power cord and
adapter plug. Make sure
they are firmly connected
to the mains socket and
base, respectively.
The
appliance
is not
working.
• There is not enough
water in the water
tank.
• There is too much
water in the water
tank.
• The water tank
is incorrectly
connected to the
base.
• The appliance is
tilting.
• The appliance is not
producing enough
vapor. There is a
build-up of dust or
scale.
• The ceramic ball
filter is dirty and
water is not coming
into the water basin.
• The appliance is not
producing enough
vapor as the water is
too cold.
• Refill the tank.
• Remove some of the
water.
• Firmly reattach the water
tank to the base.
• Place the appliance on a
stable, even surface.
• Touch the
POWER
button
to increase the vapor level.
• Clean the vapor nozzle,
the inside of the base
and the water tank (see
CLEANING AND CARE).
• Check the float ball and
oscillator in the base are
working and not damaged.
Clean if necessary (see
CLEANING AND CARE).
If damaged, take the
appliance to a qualified
service provider for repair.
• Rinse the ceramic ball
filter under tap water.
• Put some warm water in
the water tank.
The vapor
has an
odor.
• The appliance may
be dirty.
• Clean the oscillator, the
inside of the base and the
water tank (see CLEANING
AND CARE).
• Replace the old water in
the tank with clean water.
There is a
leak.
• The water tank or
vapor nozzle are
loose or incorrectly
assembled.
• Check and reinstall the
water tank and vapor
nozzle.
WSHUJ2158B_Digital Cool Mist Ultrasonic Tower Humidifier_2L_v2.indd 19
7/7/2020 3:07:58 PM
