TROUBLESHOOTING
66
ENGL
ISH
Wrong, abnormal or
missing colors
•
If any colors (red, green or blue) are missing, check the video cable to make
sure it is securely connected. Loose or broken pins in the cable connector
could cause an improper connection.
•
Press and select
Picture
|
Settings
to adjust the
Hue
and
Saturation
settings. You can also select
Picture
|
Advanced
to adjust the
Color
Temperature
settings.
•
Connect the TV to another computer and check if the problem is with the
computer screen.
No sound
•
Make sure the audio input cable is properly connected to the correct
terminal, and that the correct input mode is enabled.
•
The volume may be muted, press
or
Vol+
key to turn on the volume.
•
Press and select
Audio
to adjust the
Bass
,
Treble
, and
Balance
settings.
•
If you are using the TV speakers, press and select
Audio
to make sure
the
TV Speakers
option is set to
On
.
•
If you are using an external audio device, press and select
Audio
to make
sure the
TV Speakers
option is set to
Off
. After which, make sure volume
on the external audio device is turned on.
NOTES:
If the problem condition persists even after performing the recommended corrective actions, contact us
by:
•
Logging on to www.wde.com
•
Contacting the Westinghouse Customer Service at (866) 287-5555 or e-mail us at
Problem
Corrective Action
