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EX800M

Technical Support

2679-771339-A05

RELEASED 8/13/13

47

7.0 T

ECHNICAL

 S

UPPORT

7.1

WD Online Services

WD provides a wide variety of technical support services on our website at 

http://support.wd.com.

NORTH AMERICA

US/Canada

 

(Central Time)

800.ASK.4WDC (800.275.4932)

Monday - Thursday

8:00 am - 9:00 pm

Friday - Sunday

8:00 am - 7:00 pm

EUROPE

Central European Time

 (CET)

00800.27549338 (toll-free where available) or +31.880062100

Monday - Thursday

9:00 am - 7:00 pm

Friday

9:00 am - 5:00 pm

Содержание Re EX800M

Страница 1: ...Technical Reference Manual WD Re EX800M Datacenter Capacity HDD WD4000FYYZ WD4000FDYZ WD3000FYYZ WD3000FDYZ WD2000FYYZ WD2000FDYZ...

Страница 2: ...nd the WD logo are registered trademarks in the U S and other countries and WD Re IntelliSeek NoTouch RAFF StableTrac Data Lifeguard CacheFlow and FIT Lab are trademarks of Western Digital Technologie...

Страница 3: ...2679 771339 A05 RELEASED 8 12 13 WD Re EX800M Technical Reference Manual...

Страница 4: ...RELEASED 8 12 13 2679 771339 A05...

Страница 5: ...riction of Hazardous Substances 15 2 6 Agency Approvals 16 2 7 Full Model Number Specification 16 3 PRODUCT FEATURES 17 3 1 SATA 6 Gb s 18 3 2 Optional Self Encrypting Drive SED 18 3 3 Time Limited Er...

Страница 6: ...Errors 28 4 3 7 Automatic Defect Retirement 28 4 3 8 Error Recovery Process 28 5 ATA COMMAND SET 29 5 1 Host Interface Commands 29 5 1 1 ATA 7 ATA 8 Commands 29 5 1 2 SATA Commands 30 5 1 3 Obsolete...

Страница 7: ...Figure 2 3 Drive Base Casting Thermocouple Location 14 Figure 2 4 Forced Airflow Direction 15 Figure 3 1 Dual Linear Sensor Rotational Acceleration Feed Forward RAFF 19 Figure 3 2 Manufacturing Option...

Страница 8: ...ion 13 Table 2 5 Maximum and Reliability Operating Temperature Limits Drive Baseplate 14 Table 2 6 Full Model Number Description 16 Table 5 1 ATA 7 ATA 8 Command Opcodes 29 Table 5 2 Optional Subcomma...

Страница 9: ...ronments through adaptive compensation of the servo system Perpendicular Magnetic Recording PMR With PMR technology the magnetization of each data bit is aligned vertically to the spinning disk rather...

Страница 10: ...vity LED output which is ON during command execution and OFF otherwise Fluid Dynamic Bearings FDB Bearing design that incorporates a layer of high viscosity lubricant instead of ball bearings in the h...

Страница 11: ...removed from the host computer The correct password must be supplied to the hard drive in order to access user data Both the User and Master Password features are supported along with the High and Ma...

Страница 12: ...r rate calculated according to the Serial ATA specification published by the SATA IO organization as of the date of this document Visit www sata io org for details 2 Optional SED model Average Seek wi...

Страница 13: ...to increase the probability that data requested in future commands already exists in the cache CacheFlow partitions the buffer into multiple segments to allow for the fact that applications may acces...

Страница 14: ...cifications EX800M 6 RELEASED 8 13 13 2679 771339 A05 2 3 Mechanical Specifications Figure 2 1 shows the mounting dimensions and locations of the screw holes for the drive Figure 2 1 Mounting Dimensio...

Страница 15: ...ns The hard drive should be mounted to the chassis using four 6 32 screws Recommended screw torque is 5 in lb Maximum screw torque is 10 in lb 2 3 2 4 Grounding The PCBA and HDA grounds are always con...

Страница 16: ...A 8 6W 1 When running at 3 Gb s or as a single ported device power will be lower than the value listed 2 All peak and mean values are typical measured at 25 C except where specified as maximum 3 Defau...

Страница 17: ...e to spin up and execute the new command To avoid excessive wear on the drive due to the starting and stopping of the HDA set the host s disk inactivity timer to no shorter than ten minutes Operating...

Страница 18: ...ited to the maximum user mode power Standby_Y Heads Parked Reduced RPM 3 15 sec recovery see the Power Conditions Log for the drives actual recovery time Standby_y recovery can use full spin up power...

Страница 19: ...Requirements for SATA The SATA cable consists of four conductors in two differential pairs The cable may also include drain wires to be terminated to the ground pins in the SATA cable receptacle conne...

Страница 20: ...Table 2 3 Device Pin Connector Pin Definitions Signal segment S1 Gnd 2nd mate S2 A Differential signal pair A from Phy S3 A S4 Gnd 2nd mate S5 B Differential signal pair B from Phy S6 B S7 Gnd 2nd ma...

Страница 21: ...ion not exceeding the level listed in Table 2 4 Packaged Shock and Vibration The shipping packaging is designed to meet the National International Safe Transit Association N ISTA standards for package...

Страница 22: ...ure1 5 C to 55 C Max base casting temperature2 60 C S M A R T temperature value reported within 3 C Humidity 5 95 RH non condensing 30 C maximum wet bulb Thermal Gradient 20 C hour maximum Humidity Gr...

Страница 23: ...f Hazardous Substances RoHS compliance requirements as mandated by the RoHS Directive 2011 65 EU RoHS aims to protect human health and the environment by restricting the use of certain hazardous subst...

Страница 24: ...RF Conducted Emissions and EN 55024 2010 Immunity requirements Including EU Directive 2011 65 EU RoHS II requirements C Tick Compliance for Australia Verified to comply with AS NZS CISPR 22 for RF Emi...

Страница 25: ...rac Native Command Queuing NCQ Pre Emptive Wear Leveling PWL MicroFemto Slider S M A R T Command Transport SCT World Wide Name WWN Hot Plug Support Active LED Status Fluid Dynamic Bearings FDB Stagger...

Страница 26: ...56 bit encryption engine for Crypto erase capability WD supports both industry standard commands of the Sanitize Feature Set and also the Security Feature Set which utilizes the Secure Erase Unit SEU...

Страница 27: ...h in hard drive operations Adaptation to environmental conditions is crucial to the successful deployment of RAFF The WDT design intelligently applies RAFF selectively and adapts to with individual dr...

Страница 28: ...ers and e mail servers Performance of a random I O workload can be improved through intelligent re ordering of the I O requests so they read write to and from the nearest available sectors and minimiz...

Страница 29: ...ure allows a host system to access temperature information in the drive The S M A R T temperature value is reported within 3 C of the base casting temperature This information can been used to control...

Страница 30: ...hm 5 1 16W The pin corresponding to P11 shall be used for Active LED see Agency Approvals on page 16 3 15 Fluid Dynamic Bearings FDB Bearing design that incorporates a layer of high viscosity lubrican...

Страница 31: ...value achieves a negative reliability status 3 19 Password Security Mode The Security Mode feature set allows the user to create a device lock password that prevents unauthorized hard drive access ev...

Страница 32: ...re set provides two methods to erase data on the hard drive Once erasure starts it continues even if power is removed from the hard drive and then reapplied The first mode is designed for speed and co...

Страница 33: ...power specified The drive has been formatted with the FORMAT UNIT command Errors previously detected as caused by media defects are excluded from further error rate computations Random error distribut...

Страница 34: ...correction capability Beyond this on the fly capability read errors can occur and are defined as follows Recoverable whereby the drives error recovery procedure is required to correctly return the da...

Страница 35: ...designed with Thermal Management features for high reliability State of the art mechanical design Mechanical design is optimized to reduce the drive s temperature State of the art thermal dissipation...

Страница 36: ...is reported When host retries are enabled the drive will internally flag any unrecoverable errors DAMNF or ECC This flagging allows subsequent write commands to this location to relocate the sector on...

Страница 37: ...E 92 EXECUTE DEVICE DIAGNOSTIC 90 FLUSH CACHE E7 FLUSH CACHE EXT EA IDENTIFY DEVICE EC IDLE E3 IDLE IMMEDIATE E1 NOP 00 READ BUFFER E4 READ DMA C8 READ DMA EXT 25 READ FPDMA QUEUED 60 READ LOG EXT 2F...

Страница 38: ...sts the hexadecimal codes specific to each obsolete command supported by these hard drives Table 5 3 Obsolete Command Opcodes STANDBY E2 STANDBY IMMEDIATE E0 WRITE BUFFER E8 WRITE DMA CA WRITE DMA EXT...

Страница 39: ...atures Register when the host issues the S M A R T command To select a sub command the host must write the appropriate sub command code to the Features Register before issuing the S M A R T command Th...

Страница 40: ...Fh Self test routine in progress 364 365 XX Total time in seconds to complete offline data collection activity 366 XX Reserved 367 07Bh Offline data collection capability Bits are as follows 0 1 Offli...

Страница 41: ...Attribute ID Number Pre Failure Advisory Bit Status Flags bit 0 1 Read Error Rate 1 Pre Failure Spin up Time 3 Pre Failure Start Stop Count 4 Advisory Re allocated Sector Count 5 Pre Failure Seek Err...

Страница 42: ...log ExtLog RO GPL 08h Reserved Reserved Reserved 09H Selective self test log SMART R W SL 0Ah 0Fh Reserved N A Reserved 10h NCQ Command Error NCQ RO GPL 11h SATA PHY Counters ExtLog RO GPL 12h 17h Re...

Страница 43: ...pport Bit 15 8 80h Bit 7 0 00h Reserved 01h FFh Maximum number of logical sectors that shall be transferred per DRQ data block on READ WRITE MULTIPLE commands 8010h 48 Trusted Computing feature set op...

Страница 44: ...f set Multiword DMA mode 1 Bit 0 If set Multiword DMA mode 0 XX07h 64 Advanced PIO Modes Supported Bits 0 7 PIO Modes supported 0003h 65 Min Multi Word DMA Transfer Cycle Time ns Bit 15 0 Cycle time i...

Страница 45: ...00 1000 0044h 79 Serial ATA Features Enabled Bits 7 15 Reserved for Serial ATA Bit 6 If set software settings preservation enabled Bit 5 Reserved for Serial ATA Bit 4 If set In order data delivery ena...

Страница 46: ...f set SMART Error Logging supported 0110 0001 0110 0011b 6163h 85 Command and feature sets supported or enabled Bit 15 Obsolete Bit 14 If set NOP command supported Bit 13 If set Read Buffer command su...

Страница 47: ...rved Bit 6 Ultra DMA mode 6 supported Bit 5 Ultra DMA mode 5 supported Bit 4 Ultra DMA mode 4 supported Bit 3 Ultra DMA mode 3 supported Bit 2 Ultra DMA mode 2 supported Bit 1 Ultra DMA mode 1 support...

Страница 48: ...eporting supported Bit 5 If set Free fall Control feature set is supported Bit 4 If set DOWNLOAD MICROCODE with offsets is supported Bit 3 If set READ and WRITE DMA EXT GPL optional commands are suppo...

Страница 49: ...eserved Bit 1 If set NV Cache Power Mode feature set enable Bit 0 if set NV Cache Power Mode feature set supported 0 215 216 NV Cache Size in Logical Blocks 0 217 Nominal media rotation rate 0 218 Res...

Страница 50: ...n t care Enable write cache1 02h Don t care Disable write cache1 82h Don t care Set Transfer Mode 03h Don t care Enable use of Serial ATA Feature 10h 02h DMA Setup FIS Auto Activate optimization 06h S...

Страница 51: ...ard drive or circuit board components When the WD drive is not in its shipping container or installed in its proper host enclosure it must remain in the antistatic bag To prevent damage do not unpack...

Страница 52: ...his helps protect the media and the heads from accidental damage due to vibration moving or shipping 6 2 Hard Drive Installation Before you attempt to install this drive you will need to understand if...

Страница 53: ...he X axis The maximum allowable blind mate tolerance is 1 00 mm in the Z axis The above tolerances are based on the X Y plane being perpendicular to Y Z plane See Figure 6 2 and Figure 6 3 for the ind...

Страница 54: ...ft a drive by the printed circuit board Avoid static discharge when handling a drive Avoid harsh shocks or vibrations Do not touch the components on the printed circuit board Observe the environmental...

Страница 55: ...technical support services on our website at http support wd com NORTH AMERICA US Canada Central Time 800 ASK 4WDC 800 275 4932 Monday Thursday 8 00 am 9 00 pm Friday Sunday 8 00 am 7 00 pm EUROPE Ce...

Страница 56: ...e Actuator DSA DSA is an improvement to the overall capability of the Servo system and provides a mechanical benefit to improve the response time higher Bandwidth capability of moving and maintaining...

Страница 57: ...umber of random seeks by the number of seeks performed Sector A 512 byte packet of data Self Encrypting Drive SED An optional secure model for encrypting and repurposing the drive utilizing an AES 256...

Страница 58: ...ossary 48 Grounding Hard Drive 7 H Host Interface Commands 29 Identify Drive 35 S M A R T 31 Set Features 42 Hot Plug Support 21 I Input Voltage Requirements 10 Installation and Setup 43 Internal Envi...

Страница 59: ...ical 8 Environmental 13 Mechanical 6 Performance 4 Physical 4 Spindle Start Time 4 StableTrac 20 Staggered Spinup 22 T Technical Support 47 Online Services 47 Temperature Airflow 15 Reliability operat...

Страница 60: ...America 949 832 4778 Latin America Spanish 800 6008 6008 Asia Pacific 00800 ASK 4WDEUEurope toll free where available 31 88 0062100 Europe Middle East Africa 2679 771339 A05 Aug 2013 Western Digital...

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