Unless otherwise specified, all commercial cooking
equipment manufactured by WELLS MANUFACTURING is
warranted against defects in materials and workmanship for
a period of one year from the date of original installation or
18 months from the date of shipment from our factory,
whichever comes first, and is for the benefit of the original
purchaser only.
THIS WARRANTY IS THE COMPLETE AND ONLY
WARRANTY, EXPRESSED OR IMPLIED IN LAW OR IN
FACT, INCLUDING BUT NOT LIMITED TO, WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR ANY
PARTICULAR PURPOSE, AND/OR FOR DIRECT,
INDIRECT OR CONSEQUENTIAL DAMAGES IN
CONNECTION WITH WELLS MANUFACTURING PROD-
UCTS. This warranty is void if it is determined that, upon
inspection by an authorized service agency, the equipment
has been modified, misused, misapplied, improperly in-
stalled, or damaged in transit or by fire, flood or act of
God. It also does not apply if the serial nameplate has been
removed, or if service is performed by unauthorized person-
nel. The prices charged by Wells Manufacturing for its prod-
ucts are based upon the limitations in this warranty. Seller’s
obligation under this warranty is limited to the repair of
defects without charge by a Wells Manufacturing factory
authorized service agency or one of its sub-service
agencies. This service will be provided on customer’s
premises for non-portable models. Portable models (a
device with a cord and plug) must be taken or shipped to
the closest authorized service agency, transportation charg-
es prepaid, for service. In addition to restrictions con-
tained in this warranty, specific limitations are shown in the
Service Policy and Procedure Guide. Wells Manufacturing
authorized service agencies are located in principal cities.
This warranty is valid in the United States and Canada and
void elsewhere. Please consult your classified telephone
directory, your foodservice equipment dealer or contact:
Wells Manufacturing
10 Sunnen Dr., St. Louis MO 63143 USA
phone (314) 678-6314 or fax (314) 781-2714
for information and other details concerning warranty.
LIMITED WARRANTY STATEMENT
SERVICE POLICY AND PROCEDURE GUIDE and ADDITIONAL WARRANTY EXCLUSIONS
NOTE:
For your protection, please note that equipment in
this shipment was carefully inspected and packaged by
skilled personnel before leaving the factory. Upon
acceptance of this shipment, the transportation company
assumes full responsibility for its safe delivery.
IF SHIPMENT ARRIVES DAMAGED:
1.
VISIBLE LOSS OR DAMAGE:
Be certain that any
visible loss or damage is noted on the freight bill or
express receipt, and that the note of loss or damage is
signed by the delivery person.
2.
FILE CLAIM FOR DAMAGE IMMEDIATELY:
Regardless of the extent of the damage.
3.
CONCEALED LOSS OR DAMAGE:
if damage is
unnoticed until the merchandise is unpacked, notify the
transportation company or carrier immediately, and file
“CONCEALED DAMAGE” claim with them. This
should be done within fifteen (15) days from the date
the delivery was made to you. Be sure to retain the
container for inspection.
Wells Manufacturing cannot assume liability for damage or
loss incurred in transit. We will, however, at your request,
supply you with the necessary documents to support your
claim.
SHIPPING DAMAGE CLAIM PROCEDURE
11
1.
Resetting of safety thermostats, circuit breakers, over
load protectors, and/or fuse replacements are
not
covered by this warranty unless warranted conditions
are the cause.
2.
All problems due to operation at
voltages or phase
other than specified on equipment nameplates
are
not
covered by this warranty.
Conversion to correct voltage and/or phase must be
the customer’s responsibility.
3.
All problems due to
electrical connections not made
in accordance with electrical code requirements
and
wiring
diagrams
supplied with the equipment are
not
covered by this warranty.
4.
Replacement of items
subject to normal wear
, to
include such items as knobs, light bulbs; and, normal
maintenance functions including adjustments of
thermostats, adjustment of micro switches and
replacement of fuses and indicating lights are
not
covered
by
warranty.
5.
Damage to electrical cords and/or plug due to exposure
to excessive heat are
not
covered by this warranty.
6.
Full use, care, and maintenance instructions supplied
with each machine. Noted maintenance and
preventative maintenance items, such as servicing and
cleaning schedules, are customer responsibility. Those
miscellaneous adjustments noted are customer
responsibility. Proper attention to preventative
maintenance and scheduled maintenance procedures
will prolong the life of the appliance.
7.
Travel mileage is limited to
sixty (60) miles
from an
Authorized Service Agency or one of its sub-service
agencies.
8.
All labor shall be performed during regular working
hours. Overtime premium will be charged to the buyer.
9.
All genuine Wells replacement parts are warranted for
ninety (90) days from date of purchase on non-
warranty equipment. This parts warranty is limited only
to replacement of the defective part(s).
Any
use of
non-genuine
Wells parts completely
voids any
warranty.
10. Installation, labor, and job check-outs are
not
considered warranty and are thus
not
covered by this
warranty.
11. Charges incurred by delays, waiting time or operating
restrictions that hinder the service technician’s ability to
perform service are
not
covered by warranty. This
includes institutional and correctional facilities.
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