16.
Welcare Stay-Dry Children’s Upper Arm Bedwetting Alarm
Warranty
- continued
IN NEW ZEALAND
BV Medical
Welcare Stay-Dry Repairs
Unit 7, 110 Mays Road
Onehunga
Auckland, New Zealand 1061
BEFORE YOU SEND IN YOUR UNIT FOR SERVICE
Before sending in your unit for service, please take a few minutes to do the following:
• In your instruction manual, read the troubleshooting section and the section
describing common errors, their cause and remedies. Product instruction
manuals can be downloaded online.
• Contact Welcare Stay-Dry customer service. Our staff are trained to assist
you with most issues you may have experienced, without the need to send
your product in for service.
PLEASE CALL OUR TOLL FREE NUMBER:
IN AUSTRALIA:
IN NEW ZEALAND:
Free call: 1800 807 464
Free call: 0800 523 583
SENDING IN YOUR UNIT FOR SERVICE
1. Should repair be needed within the warranty period, enclose the tear off
section of this warranty card and your proof of purchase receipt. Please
ensure all relevant details are completed and before sending your unit in
for service. Please ensure your contact details are still current and include
a brief description of the problem you are experiencing together with your
purchase receipt.
2. Include the unit with all product components in your package. This is
extremely important, so our repair technicians can make the correct
diagnosis with any problems.
3. Please return the unit, warranty card or repair form at your cost to:
IN AUSTRALIA
J.A.Davey Pty Ltd
Welcare Stay-Dry Repairs
PO Box 84
Port Melbourne
Victoria, Australia 3207
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