Instruction Manual & Warranty Information
11
Warranty Information
- continued
BEFORE YOU SEND IN YOUR UNIT FOR SERVICE
Before sending in your unit for service, please take a few minutes
to do the following:
• Contact Welcare customer service. Our staff are trained
to assist you with most issues you may have experienced,
without the need to send your product in for service.
PLEASE CALL OUR TOLL FREE NUMBER:
IN AUSTRALIA:
IN NEW ZEALAND:
Free call: 1800 807 464
Free call: 0800 523 583
SENDING IN YOUR UNIT FOR SERVICE
1. Should repair be needed within the warranty period,
enclose the cut-out section of the warranty form and your
proof of purchase receipt. Please ensure all relevant
details are completed before sending your product in
for service. Please ensure your contact details are still
current and include a brief description of the problem you are
experiencing together with your purchase receipt.
2. Include the product with all components in your package.
This is extremely important, so our repair technicians can
make the correct diagnosis with any problems.
3. Please return the product and warranty form at your cost to:
IN NEW ZEALAND
BV Medical
Welcare Repairs
Unit 7, 110 Mays Road
Onehunga
Auckland, New Zealand 1061
IN AUSTRALIA
J.A.Davey Pty Ltd
Welcare Repairs
PO Box 84
Port Melbourne
Victoria, Australia 3207
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