www.weavehelp.com
CONFERENCE CALLS
−
When on a live call, select the
More
soft key
and then
Conference
soft key. You will hear a
dial tone. The caller will be placed on hold.
−
Dial
the 10-digit phone number or three-digit
extension of the third party you want to
conference into the call.
−
When the third party answers, press the
Conference
soft key to put all three parties on
the call together.
−
Your display will show
Active: Conference
.
−
If needed you can press the
Split
soft key to
end the conference and put both calls on hold.
You can then select which call to resume.
*Note: if you hang up the other two callers can
continue their conversation.
ADDING CONTACTS TO DIRECTORY
−
Press the
Home
key
−
Use the
Navigation
key to navigate to
Directory
−
Select
Contact Directory
−
Press
Add
−
Enter the contact’s information using the dial
pad
−
Press
Save
IMPUTING AND ACCESSING FAVORITES
−
When inputting a contact into the directory
(either phone number or extension) insert a
number (1-99) in the
Favorite Index
field.
−
Favorites 1 and 2 will appear on the display
screen of an idle phone. Use the keys on the
side of the screen to select the person you want
to call.
−
Access the rest of the favorites using the up
arrow of the
Navigation
key.
VOICEMAIL
−
To listen to general voicemails press the
Messages
key on any phone or dial
9000
.
−
It will inform you of any new voicemails and play
them.
−
To delete a voicemail after listening to it, select
option 7.
SETTING UP GENERAL VOICEMAIL MESSAGES
−
Push the
Messages
key located on the lower
left side of the phone or dial 9000.
−
Select
Option 5
(Advanced Options)
−
Select
Option 1
(Make a New Recording)
−
It will ask you to choose between greeting 1 and
9. You will only use 1-4.
−
Greeting 1
: Open Business Message. Weave
will automatically send callers to this voicemail
when you are in the office but unable to answer
the phone. You will set/edit your office hours in
your Weave Software.
−
Greeting 2
: Lunch Message. Weave will
automatically send callers to this voicemail when
you are closed for lunch at the time indicated in
the Weave software.
−
Greeting 3
: Break/Meeting Message. Weave
will automatically send callers to this voicemail
during recurring scheduled meetings or breaks.
−
Greeting 4
: Closed Business Message. Weave
will automatically send callers to this voicemail
when the office is closed on the weekend and
after normal business hours.
−
To listen to your recordings: press
Voicemail
key, select
Option 5
, select
Option 2
, enter
the # of the mailbox greeting you want to listen
to.
SETTING UP PERSONAL EXTENSION
VOICEMAIL
−
Dial
9001
−
Select
Option 5
(Advanced Options)
−
Select
Option 1
(Make New Recording)
−
It will ask you to choose a greeting between 1
and 9, you will use only number 1.
−
After recording, follow the prompts to save your
greeting.
−
Press 1 to listen to recording
−
Press 2 to save recording
−
Press 3 to re-record
TO HEAR PERSONAL VOICEMAIL
−
Dial
9001
−
It will inform you of any new voicemail you have
and will automatically begin playing them.
−
To delete a voicemail after listening to it, press
7.
