Heads up:
Using MIMO antennas to improve your signal can take a bit of patience.
We’d be surprised if you saw better data rates immediately upon connecting the antennas.
Be prepared to spend an hour or two to find the right location and direction for your antennas.
This manual is based on feedback from hundreds of customers like you. We’ve revised it
dozens of times to make it as helpful as possible and make the process of getting better data
rates as easy as we can.
We promise you’ll be glad if you read it from start to finish before you get started. It’ll help you
save time, avoid the most common pitfalls, and ensure your system works as well as possible.
Who We Are
Hi! We’re Waveform. We’ve been around since 2007, and while we’ve grown a bunch since
then, we’re still a small team. There’s just a handful of us answering texts, and picking up calls.
The four of us pictured below lead support and product development. Feel free to reach out
to us at any time; our emails are all just our first names @waveform.com
Stuck? Have Questions?
Please:
Contact Us!
We’re a small team, but we really care about helping you get the best results.
If you’re having issues, please contact us. Sometimes a small tweak we suggest can make all
the difference.
Even if everything goes smoothly, please let us know how your system is performing. We love
getting feedback: Is there any way we could make the install process or this manual better?
Call us at
(800) 761-3041
, or book a meeting with our dedicated
support team at
waveform.com/meet
. We’re available from 9am-5pm PT, Monday to Friday.
Ian (Support)
Sina (CEO)
Harry (Support)
Marcus (Product)
Install Manuals, Who Needs ‘Em?
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