WM_MKT_Fastrack_UGD_001 - 002
September 2002
6.3 Receiving “error” message
If the Fastrack modem returns a message of
error
upon an attempted transmission of data, or
voice signals, then refer to following table for possible causes and solutions.
Table 17: Solutions for "error" message
If the modem returns…
Then ask…
Action…
Is the modem registered on the
network?
Refer to § 5.4 to verify that the modem is
registered on the network
Is the modem receiving an incoming
call or is it already in
communication?
End any communication using the
ATH
command
Is the selected bearer type is
supported by the called party?
Is the selected bearer type is
supported by the network?
Type
AT+CMEE
to view the extended error
code
Note: Refer to
Table 18
Ensure that the selected bearer type is
supported by the called party
Ensure that the selected bearer type is
supported by the network
Ensure that the semicolon (;) is typed
immediately after the phone number In the
AT command
e.g. ATD######;
Is the received signal strong
enough?
Refer to § 4 to verify the strength of the
received signal
error
Is the antenna properly connected?
Refer to
Table 12
for antenna
requirements
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