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Information for returning pumps
In compliance with the UK Health and Safety at Work Act and the Control of Substances
Hazardous to Health Regulations, you are required to declare the substances which have
been in contact with product (s) you return to Watson- Marlow or it subsidiaries or
distributors. Failure to do so will cause delays. Please ensure that you email us this
information and receive a RGA (Returned Goods Authorisation) before you despatch the
product (s). A copy of the RGA form must be attached to the outside of the packaging
containing the product(s).
Please complete a separate decontamination declaration for each product and attach it to
the outside of the packaging containing the product (s). A copy of the appropriate
decontamination declaration can be downloaded from the Watson- Marlow website at
www.wmftg.com/decon
You are responsible for cleaning and decontaminating the product(s) before return.
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