Watson Industries, Inc.
SBM Rev A 08/08/2016
8
Customer Service
All repairs, calibrations and upgrades are performed at the factory. Before returning any product,
please contact Watson Industries to obtain a Returned Material Authorization number (RMA).
Return Address & Contact Information
Watson Industries, Inc.
3035 Melby Street
Eau Claire, WI 54703
ATTN: Service Department
Telephone: (715) 839-0628 Fax: (715) 839-8248 email: [email protected]
Returning the Product
Product shall be packaged making sure there is adequate packing around all sides. Correspondence shall
include:
•
Customer’s Name and Address
•
Contact Information
•
Equipment Model Number
•
Equipment Serial Number
•
Description of Fault
It is the customer’s responsibility to pay all shipping charges from customer to Watson
Industries, including import and transportation charges.