Watson Industries, Inc.
GGC-E101 Rev A 08/30/2013
21
Customer Service
All repairs, calibrations and upgrades are performed at the factory. Before returning any product,
please contact Watson Industries to obtain a Returned Material Authorization number (RMA).
Return Address & Contact Information
Watson Industries, Inc.
3035 Melby Street
Eau Claire, WI 54703
ATTN: Service Department
Telephone: (715) 839-0628 Fax: (715) 839-8248 email: [email protected]
Returning the Product
Product shall be packaged making sure there is adequate packing around all sides. Please write the words,
FRAGILE, DELICATE INSTRUMENT in several places on the outside of the shipping container.
Correspondence shall include:
•
Customer’s Name and Address
•
Contact Information
•
Equipment Model Number
•
Equipment Serial Number
•
Description of Fault
It is the customer’s responsibility to pay all shipping charges from customer to Watson
Industries, including import and transportation charges.
