IMPORTANT NOTICE ABOUT lEAkING BOTTlES
If you find that your dispenser is leaking, check the water bottle first!
Almost all 3 and 5 gallon water bottles are recycled, and handled extensively
during cleaning, filling, and shipping. As a result they are very prone to
developing pin holes or small cracks that can cause an overflow (or leak) when
placed on top of a water dispenser.
Most often, there is nothing wrong with your water dispenser. If you are
experiencing a leak, this simple test will allow you to determine whether your
water bottle or dispenser is the source of the problem.
1.
Unplug the unit and remove the water bottle.
2.
a) Remove the bottle support collar and check the water level inside the
reservoir – it should be at roughly three - quarters full.
b) Please add or drain a few glasses of water to achieve the required
fill level.
3.
Closely monitor the water level inside the reservoir, (1-2 hours) if the
water level drops, immediately drain the remaining water from the unit and
call customer service at
1-866-253-0447
. If the water level remains
constant it is the water bottle not the dispenser that is leaking. Please
contact your water supplier for a replacement bottle.
Please visit us at
www.greenwayhp.com
for water dispenser accessories and helpful use and care tips.
Dispensing Room Temperature Water
Place a glass under the tap. Press the (white handle) tap downward until the desired amount of water is dispensed
(for
cold water, see Dispensing Cold Water)
.
Dispensing Cold Water
Place a glass under the tap. Press the (blue handle) tap downward until the desired amount of water is dispensed.
Adjusting the Temperature (Cold water only)
By turning the thermostat at the back of the unit, the temperature can be
adjusted. Turn (rotate) the dial between the "High" and "Low" settings until the
desired temperature is reached. To change the water temperature, adjust (rotate)
thermostat control knob located at the rear of the unit. Rotate control knob
"clockwise" colder temperature. Rotate control knob "counter-clockwise" warmer
temperature.
If the water dispenser is not dispensing water, there could be a possible ice build up due to the thermostat
being set too cold. If this happens, unplug the dispenser overnight and change the thermostat setting. Set
thermostat to "High", slowly decrease based on your use and need for cold water.
Reservoir Lip
Water Level
2.b
2.a
1.
3
4
