Drinking Water Systems
Waterline Technology warrants this product to be free of defects
in workmanship or materials for 12 months from date of purchase
or 24 months from date of manufacture. This warranty extends
only to the original consumer and does not cover products which
malfunction due to neglect or unauthorized modification.
Warranty does not cover in-house labor or other labor charges.
The unit must be used in operating conditions that conform to
Waterline’s recommended design guidelines. This warranty will
not apply if the unit has been modified, repaired or altered by
someone not authorized by Waterline. We are not responsible for
damage caused by accident, fire, flood, freezing, Act of God, mis-
use, misapplication, neglect, oxidizing agents or operation con-
trary to printed instructions, or by the use of accessories or com-
ponents not recommended in our installation guide.
System is not warranted to perform on non-potable water source,
or a water source which does not meet the conditions for use
described in the installation guide or performance data sheet for
these products. Water characteristics can vary seasonally or over a
period of time. Waterline recommends having your water tested
from time to time for any health related type contaminant that you
are concerned with or that may be in your water supply before or
after this unit.
OUR OBLIGATIONS UNDER THIS WARRANTY ARE LIMITED TO THE
REPAIR OR REPLACEMENT(AT WATERLINE’S DISCRETION) OF THE
FAILED PARTS OF THE SYSTEM, AND WE ASSUME NO LIABILITY
WHATSOEVER FOR DIRECT, INDIRECT, INCIDENTAL, CONSEQUEN-
TIAL, SPECIAL, GENERAL OR OTHER DAMAGES.
DISCLAIMER: No warranty is implied or expressed for water
damage caused by this device! Since this device is connected to a
water supply and water is filtered by the device the possibility of
water damage is high if product is not installed properly, freezes,
water hammer, exceeding max water operating pressures, or fail-
ure occurs for any or other reasons.
RECOMMENDATION: The use of a leak detector device that shuts
off the incoming water supply to this device is recommended to
reduce the damages that may be caused by these events. The
installation and maintenance of such device is the responsibility
of the end user alone. Therefore, No claims for water damages
resulting from the use of these products will be honored by
Waterline Technology.
To obtain warranty performance:
A) Call Technical Service at the number listed below to obtain a
RGA (Return Goods Authorization Number). No returns accepted
without RGA number and Waterline reserves the right to dispose
of any items returned without RGA after 30 days.
B) Return this product with the RGA number clearly marked on
the carton to Waterline Technology, transportation or mail pre-
paid, with an attached statement giving the date and place of pur-
chase, the nature of the defect and your return address, and if
possible your telephone number.
C) Upon receipt, Waterline Technology will examine your claim. If
this warranty applies, Waterline Technology, at its option will
either replace or repair this product.
D) Please send all returns or warranty questions to:
Waterline Technology 961 N. Main St., STE 102, Mansfield, OH
44903 via UPS, or PO Box 396 , Mansfield, OH 44901 via US Mail.
This Warranty is given in lieu of all other warranties expressed or
implied, written or oral. No, agent, dealer, or other person is
authorized to give any warranties on behalf of Waterline
Technology. NOTE: Some states do not allow limitation on how
long an implied warranty lasts so the above limitation may not
apply to you. Similarly some states do not allow the exclusion or
limitation of consequential or incidental damages so the above
limitation or exclusions may not apply to you. This warranty gives
you special legal rights. You may also have other rights which may
vary from state to state. Proof of purchase must accompany all
merchandise returns if more than 24 months from date of
Manufacture.
Extended Lifetime Warranty
Your AlwaysFresh system limited warranty can be extended one
year if system is maintained per instruction manual. Simply
change your AlwaysFresh system cartridge at least annually as
recommended by Waterline Technology and the balance of your
system warranty will be extended for 12 months with each car-
tridge change. Waterline suggests that you replace your cartridge
at end of life or one year whichever occurs first.
Proof of purchase under this extended warranty is your responsi-
bility.
If the product has been registered
(www.waterlinetechnology.com), Waterline will mail you a letter
every 11 months to remind you it’s time to change your cartridge,
and if you purchase directly from Waterline they will update your
records accordingly. ACDP Customers proof of purchase is updated
automatically with each cartridge delivery. This extended warran-
ty covers the permanent head assembly, fittings and dispensing
faucet (if purchased from Waterline) Faucet warranty may not
qualify and parts covered are limited to replacement or repair
and not the faucet or finish. In the event any of these parts fail
within the extended warranty period Waterline will repair or
replace the parts at no charge.
NOTE: Parts only no labor warranty is included.
Waterline Technology®
961 N. Main St., Ste 102 • P.O. Box 396
Mansfield, OH 44903
www.waterlinetechnology.com • email: [email protected]
Phone: 1-800-522-3949 • Fax: 419-529-8484
Form # 2019 POU DWS Manual
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