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CX-1 FAQs
• See page 20 for calibration instructions.
4. If the problem persists, contact Water Tech Customer Service regarding a “Replacement Motor”.
• Robot is driving away during charging.
• Contact Water Tech Customer Service regarding a “Control Box” issue.
• Robot is not moving and “1-Day”, “Weekly”, “ON/OFF”, and Battery LEDs are all ON:
1. Turn the robot OFF and ON again using the Power (ON/OFF) Button.
2. Refer to page 10 for more information.
3. If problem persists, contact Water Tech Customer Service regarding a “Control Box” issue.
• Robot appears to be driving in circles or driving back and forth over the same area.
1. Robot may need calibration.
• See page 20 for calibration instructions.
2. If the problem persists, contact Water Tech Customer Service regarding a “Control Box” or “ Pump
Motor” issue.
• Robot is stuck upside-down in pool.
1. Flip the robot over – it should start back up immediately.
2. Batteries may be fully discharged and the robot will not turn back ON.
3. If the problem persists, clean out the filter bag and rinse the inside of the robot.
4. Otherwise contact Water Tech Customer Service regarding a “Control Box” issue.
• Robot is not covering the entire pool.
1. Try using different launch points: the robot has a tendency to spend more time in the deep end of
most pools. We recommend launching the robot in the shallow end.
• Filter Bag is not staying secure to bottom cover during use.
• Clean out the filter bag and bottom cover thoroughly.
• If the problem persists, contact Water Tech Customer Service regarding a “Replacement Bottom Cover”.
• Robot is driving around with the pump turned OFF.
• It is perfectly normal if this happens just after the robot falls off a wall.
• If this issue occurs more frequently, the robot may need calibration, See page 20 for instructions
• If the problem persists, contact Water Tech Customer Service regarding a “Control Box” or “Pump
Motor” issue.
• Can I leave the robot in the pool?
• Yes, the robot can stay in the pool for up to 7 days, even with the battery fully depleted.
•
Can I leave the robot on the charger?
• Yes, the robot can stay plugged into the charger for up to 7 days. However, the robot MUST be
charged in a DRY, SHADED AREA. Leaving the charger in water or direct sunlight WILL damage the
charger and VOID the warranty.
CX-1 Troubleshooting
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