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 7 .   Control valve does 

not regenerate 

automatically but 

does when the correct 

button(s) is depressed 

and held . For 

timeclock valves the 

buttons are 

+

 

or

 

 . 

For all other valves the 

button is REGEN .

 A. Bypass valve in bypass position.

 A.  Turn bypass handles to place bypass in 

service position.

 B.  Meter is not connected to meter connection on PC 

board.

 B.  Connect meter to three pin connection labeled 

METER on PC board.

 C. Restricted/stalled meter turbine.

 C.  Remove meter and check for rotation or 

foreign material.

 D. Incorrect programming.

 D. Check for programming error.

 E.  Meter wire not installed securely into three 

pin connector.

 E.  Verify meter cable wires are installed securely into 

three pin connector labeled METER.

 F. Defective meter.

 F. Replace meter.

 G. Defective PC board.

 G. Replace PC board.

 

8 .   Hard or untreated 

water is being 

delivered .

 A. Bypass valve is open or faulty.

 A. Fully close bypass valve or replace.

 B. Media is exhausted due to high water usage.

 B.  Check program settings or diagnostics for abnormal 

water usage.

 C. Meter not registering.

 C.  Remove meter and check for rotation or 

foreign material.

 D. Water quality fluctuation.

 D.  Test water and adjust program 

values accordingly.

 E.  No regenerant or low level of regenerant in 

regenerant tank.

 E. Add proper regenerant to tank.

 F. Control fails to draw in regenerant.

 F. Refer to Troubleshooting Guide number 12.

 G. Insufficient regenerant level in regenerant tank.

 G.  Check refill setting in programming. Check refill 

flow control for restrictions or debris and, if 

necessary, replace.

 H. Damaged seal/stack assembly/piston.

 H. Replace seal/stack assembly and/or piston.

 I.  Control valve body type and piston type 

mix matched.

 I.  Verify proper control valve body type and  

piston type match.

 J. Fouled media bed.

 J. Replace media bed.

 

9 .   Control valve uses 

too much regenerant .

 A. Improper refill setting.

 A. Check refill setting.

 B.  Improper program settings.

 B.  Check program setting to make sure 

they are specific to the water quality and 

application needs.

 C. Control valve regenerates frequently.

 C.  Check for leaking fixtures that may be exhausting 

capacity or system is undersized.

 

10 .    Residual  regenerant 

being delivered to 

service .

 A. Low water pressure.

 A.  Check incoming water pressure – water pressure 

must remain at minimum of 25 psi.

 B. Incorrect, damaged, or restricted injector.

 B.   Replace injector with correct size for 

the application.

 C.  Restricted drain line.

 C.  Check drain line for restrictions or debris 

and remove any obstructions.

 

11 .   Excessive water in 

regenerant tank .

 A.  Improper program settings.

 A. Check refill setting.

 B. Plugged injector.

 B. Remove injector and replace.

 C. Drive cap assembly not tightened in properly.

 C. Re-tighten the drive cap assembly.

 D. Damaged seal/stack assembly/piston.

 D. Replace seal/stack assembly and/or piston.

 E. Restricted or kinked drain line.

 E.  Check drain line for restrictions or debris and or 

unkink drain line.

 F. Plugged backwash flow controller.

 F.  Remove backwash flow controller and replace, if 

necessary.

 G. Missing refill flow controller.

 G. Install refill flow controller.

 H. Brine tube not inserted properly into brine elbow in 

      brine tank.

 H. Install tube all the way into elbow.

 

PROBLEM CAUSE 

CORRECTION 

TROUBLESHOOTING GUIDE

Содержание IM-1044

Страница 1: ...Installation Instructions Owner s Manual Impression Impression Plus Series Impression Impression Plus RC Series Metered Water Softeners For Models IM IMP IMC IMPC IMRC IMPRC IMT IMPT...

Страница 2: ...ully and understand the cautions and notes before installing This manual should be kept for future reference If you have any questions regarding your water softener contact your local dealer YOUR WATE...

Страница 3: ...Flow rate capacity remaining and days to a regeneration are optional displays For more explanation consult the operating displays and maintenance section Pressing the NEXT button on a general operatin...

Страница 4: ...es point in the direction of flow indicated by the engraved arrows on the control valve Water flows through the control valve for normal operation of a water softener or filter During the regeneration...

Страница 5: ...nds the use of an expansion tank on the outlet side of the unit see diagram 5 Do not locate unit where it or its connections including the drain and overflow lines will ever be subjected to temperatur...

Страница 6: ...tube to its discharge point in accordance with plumbing codes Pay special attention to codes for air gaps and anti siphon devices CAUTION Never insert a drain line into a drain sewer line or trap Alw...

Страница 7: ...7 This page intentionally left blank...

Страница 8: ...gallons Adjustable from 1 to 150 gpg in 1 grain increments default setting is 20 The hardness value is based on the actual compensated hardness of the water and must be set by an authorized dealer fo...

Страница 9: ...nlet handle of the bypass valve very slightly allowing water to fill the tank slowly in order to expel air CAUTION If water flows too rapidly there will be a loss of media to the drain 3 When the wate...

Страница 10: ...y water use is anticipated or when the system has been operating without salt To initiate a manual regeneration at the next preset regeneration time press and release the REGEN button The words REGEN...

Страница 11: ...ndicates that the control valve was not able to function properly 6 BRINE TANK MAINTENANCE AND SALT Refill the brine tank as necessary making sure at least 1 3 of the brine tank is full at all times W...

Страница 12: ...B Connect meter to three pin connection labeled METER on PC board C Restricted stalled meter turbine C Remove meter and check for rotation or foreign material D Meter wire not installed securely into...

Страница 13: ...debris and if necessary replace H Damaged seal stack assembly piston H Replace seal stack assembly and or piston I Control valve body type and piston type mix matched I Verify proper control valve bod...

Страница 14: ...n the PC board labeled MOTOR Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC board for 5 seconds and then reconnect B PC bo...

Страница 15: ...V NHBP motor to PC board two pin connection labeled DRIVE Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC board for 5 secon...

Страница 16: ...ory screens These do not flash when error occurs A Occurs when dP input is active for ALARM and the input is closed The alarm buzzer will activate and the screen will display the error A Check for low...

Страница 17: ...over 1 CV3540P W A 100244820 Gray Impression Plus cover 1 2 CV3107 1 100246273 Motor Assembly 1 3 CV3002 A 100246193 Drive assembly includes 5 and 6 4 CV3579WI 03 100246387 PC board Impression 1 CV422...

Страница 18: ...generant piston 1 6 CV3001 04 100244557 1 body assembly downflow 1 CV3001 04UP 100243827 1 body assembly upflow 1 CV3020 100246239 1 25 body assembly downflow 1 7 CV3541 100249867 Drive backplate 1 No...

Страница 19: ...1 4 CV3163 100246291 O ring 019 1 BYPASS VALVE Item No Legacy Part Current Part Description Qty 1 CV3006 100249845 Bypass assembly 1 2 CV3147 100246284 Bypass handles 2 Loosens Injector And Bypass Cap...

Страница 20: ...E injector assembly CV3010 1F 100246215 F injector assembly CV3010 1G 100246216 G injector assembly CV3010 1H 100246217 H injector assembly CV3010 1I 100246218 I injector assembly CV3010 1J 100246219...

Страница 21: ...FC 1 Water flow Proper DLFC orientation directs water flow towards the washer face with rounded edge DRAIN LINE ASSEMBLY 3 4 Item Legacy Part Current Part Description Qty 1 CH4615 100245862 Elbow lock...

Страница 22: ...ll 18 x 33 BT 1 CH1030 36S 100245841 4 x 36 slotted brine well 18 x 40 24 x 40 BTs 1 5 CH1018 100245836 2 piece overflow set 1 6 CH4500 48 100245857 474 air check assembly 1 2 x 48 1 7 CH4600 50 10024...

Страница 23: ...Brine Assembly 1 Not shown CH4850 34 625 100173701 Brine Well with Brine Well 474 Assembly 34 5 8 1 LOW PROFILE CABINET AND BRINE TANK Item Legacy Part Current Part Description Qty 1 CJ2TCWSLP C 1002...

Страница 24: ...tion Qty CV3007 15 100246200 3 4 john guest elbow assembly 2 1 JOHN GUEST Legacy Part Current Part Description Qty CV3007 17 100245045 1 john guest assembly 2 1 1 4 1 1 2 BRASS SWEAT Legacy Part Curre...

Страница 25: ...110 50 60 110 50 60 Pipe Size 1 1 1 1 1 1 Total Dimensions Media Tank and Valve 8 W x 52 H 10 W x 52 H 10 W x 62 H 13 W x 62 H 14 W x 44 5 H x 20 5 14 W x 44 5 H x 20 5 Brine Tank 18 W x 33 H 18 W x 3...

Страница 26: ...art or component at its expense and return part freight collect The above provisions of the warranty are valid as long as the unit is connected in compliance with local plumbing codes and in an equiva...

Страница 27: ...power outage 1 Accessed by pressing 2 Adjust hours with or buttons AM PM toggles at 12 3 Press 4 Adjust minutes with or buttons 5 Press 6 Adjust current day with or buttons 7 Press to complete and ret...

Страница 28: ...2021 Water Right Inc All rights reserved MAN IM IMP SOFT RevA1221 1900 Prospect Court Appleton WI 54914 Phone 920 739 9401 Fax 920 739 9406...

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