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Quick Reference Guide

3-1

Chapter 3

Customer Support

Customer Support

Technical Support

WASP Website Support

The WASP website (

www.waspbarcode.com

) is the complete source for

technical support and information for WASP products. The site offers
WASP Knowledgebase, product support, product registration, warranty
information, product manuals, software updates, demos, and instruc-
tions for returning products for repair.

Telephone Technical Support

If you do not have internet or email access, you may contact WASP tech-
nical support at (214) 541-4100.

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Содержание 2D

Страница 1: ...Q u i c k R e f e r e n c e G u i d e Wasp DuraLine 2D Imager Dura...

Страница 2: ...m the product was obtained Disclaimer WASP has taken reasonable measures to provide information in this manual that is complete and accurate however WASP and its licensors reserve the right to change...

Страница 3: ...s 1 2 Plug and Play 1 3 Connecting the Imager with an RS 232 Serial Port 1 3 Connecting the Imager with USB 1 4 IBM SurePos 1 5 USB PC or Macintosh Keyboard 1 6 USB HID 1 6 Resetting the Standard Prod...

Страница 4: ...hapter 3 Customer Support 3 1 Customer SupportTechnical Support 3 1 WASP Website Support 3 1 Telephone Technical Support 3 1 Standard Warranty 3 2 Exclusions 3 2 Limitations of Liability 3 3 Assignmen...

Страница 5: ...be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase...

Страница 6: ...Neither concurrent use on two or more comput ers nor use in a local area network or other network is permitted without separate authorization and the payment of other licensing fees Upon loading the...

Страница 7: ...e of the SOFTWARE has resulted from accident abuse or misap plication Any replacement SOFTWARE will be warranted for the remainder of the original warranty period or thirty 30 days whichever is longer...

Страница 8: ...gh Risk Activities 12 Third Party Licensors Third party licensors are hereby deemed to be beneficiaries of this Agree ment In the event Licensor declines to enforce this Agreement any third party lice...

Страница 9: ...ng shipment Report damage immediately to the carrier who delivered the carton Figure 1 1 Imager Identification N263 Complies with part 15 of FCC Rules Class 1 LED device Applicable patents are listed...

Страница 10: ...er to the code and larger when it is farther from the code Symbologies with smaller bars or elements mil size should be read closer to the unit Symbologies with larger bars or elements mil size should...

Страница 11: ...terminal computer 2 Connect the appropriate interface cable to the imager NOTE After you scan one of the codes power cycle the host terminal to have the interface in effect NOTE These instructions are...

Страница 12: ...e com puter All communication parameters between the imager and terminal must match for correct data transfer through the serial port using RS 232 pro tocol Scanning the RS 232 interface bar code prog...

Страница 13: ...manual IBM SurePos Scan one of the following Plug and Play codes to program the Imager for IBM SurePos USB Hand Held Imager or IBM SurePos USB Tabletop Imager NOTE The following USB Plug and Play code...

Страница 14: ...acintosh Keyboard 125 USB HID Scan the following code to program the Imager for USB HID bar code Imagers Scanning this code changes the terminal ID to 131 Symbology Suffix EAN 8 0C EAN 13 16 UPC A 0D...

Страница 15: ...ou aren t sure what programming options are in your imager or you ve changed some options and want the factory settings restored scan the Standard Product Default Settings bar code below See the Produ...

Страница 16: ...Getting Started 1 8 DuraLine 2D Imagers NOTES...

Страница 17: ...indow Reading performance may degrade if the Imager s window is not clean If the window is visibly dirty or if the Imager isn t operating well clean the window with a soft cloth or lens tissue dampene...

Страница 18: ...e scanner to the host terminal and power supply Disconnecting the I F Cable 1 Loosen the Phillips screw at the bottom of the handle This screw is captive and does not come all the way out 2 Swing the...

Страница 19: ...he screw to 2 in lbs This concludes I F cable connection Troubleshooting The Imager automatically performs self tests whenever you turn it on If your Imager is not functioning properly review the foll...

Страница 20: ...the Imager to output the bar code data plus the key you need such as CR to enter the data into your application Refer to the Product Reference Guide for further information Does the Imager read the b...

Страница 21: ...codes check that your bar code is readable Verify that your bar code symbology is enabled see the Product Reference Guide 2 If the Imager still can t read the sample bar codes scan the All Symbologie...

Страница 22: ...Maintenance 2 6 DuraLine 2D Imagers NOTES...

Страница 23: ...for technical support and information for WASP products The site offers WASP Knowledgebase product support product registration warranty information product manuals software updates demos and instruc...

Страница 24: ...vice center is located Customer shall be responsible for paying all shipping charges duties taxes and any other charges for products returned to any other locations Warranty is subject to the limitati...

Страница 25: ...therwise transfer its rights or obligations under Warranty except to a purchaser or transferee of product No attempted assignment or transfer in violation of this provision shall be valid or binding u...

Страница 26: ...Customer Support 3 4 DuraLine 2D Imagers NOTES...

Страница 27: ...001 Japan EN 55022 Class B 1998 Europe CNS 13438 Class B 1997 Taiwan AS NZS 3548 Class B 1998 Australia New Zealand Gost EMC approved Russia CISPR 22 Class B 1997 World Product Safety UL 60950 1 2003...

Страница 28: ...2004 12 04...

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