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14

Trouble Shooting

Problem 

Problem Causes

Problem Solutions

The Bidet is not working

1. Bidet not plugged in.

2. No power to bidet.

3. There is power, but no functions are 

working when trying to use.

4. Not activated by body sensor.

1. Make sure the bidet is plugged in. 

2. Check the power button on the 

control panel to see if it is turned 

‘Off.’

3. Check remote control batteries are 

not dead for the models with 

remotes. 

Product shuts off during 

use

1. Washing time exceeded (check 

handbook for auto timings) 

2. Power failure.

1. Press the wash button to extend 

the time.

2. Check power to the Washloo.

Lower water flow /  Spray 

pressure

1. Clogged Mesh Filter

2. Water supply valve not opened fully.

3. Nozzle outlets are dirty/clogged.

4. Pressure settings are set too low.

1. Remove, clean and reinstall mesh 

filter (as per guidelines). 

2. Check water supply is fully open.

3. Clean Nozzle Outlets as per 

guidelines.

4. Adjust water pressure settings.

Bidet wash feature does 

not work or fails to spray.

Body sensor does not detect that you 

are sat on the Washloo.

Adjust seating position to fully cover 

the body sensor.

Seat not heated.

Seat temperature set to off

Make sure that the seat temp setting 

is on 

Low

light 4,  

Med

lights 4&5  

High

lights 4/5/6 and

Off

No Lights.) 

Water (Wash Spray) not 

heated.

Water temperature set to off.

Make sure that the water temp 

setting is on (Low 

light 1, Med 

light 1&2, High 

1/2/3 lights and Off 

No lights)

Water flows before or 

after use.

Water coming from the nozzles.

1. The water that comes out 

between the nozzles before or after 

use, is the ‘self

-

cleaning’ operation 

and is not a malfunction.

2. Residual water may drip into the 

bowl for several seconds after the 
wash or self-cleaning function has 

operated. This is not a malfunction.

Water leaks from areas 

other than the nozzles.

1. Water is leaking from the T-Valve.

2. Water leaking from the Bidet hose 

connection.

1. Make sure that the rubber washer 

is inserted correctly and firmly 

tighten the connector.

2. Make sure the bidet hose is 
correctly connected and tight.

Содержание Side Control

Страница 1: ...Side Control User Manual Clean Comfort Hygiene...

Страница 2: ......

Страница 3: ...age Description Page Number Safety Precautions 2 Product Overview 4 Installation Guide 5 Preparation Before Use 9 Operation 10 Maintenance 13 Trouble Shooting 14 Technical Specifications 15 Warranty 1...

Страница 4: ...t splash water onto the product Do Not touch the plug with wet hands This may cause a high risk of an electric shock This Washloo is equipped with a cord incorporating an earth wire and an earthed plu...

Страница 5: ...Any damage found through misuse or standing on the Washloo will not be covered under warranty This will damage the soft closing mechanism or the physical product Any damage through misuse will not be...

Страница 6: ...ernal Filters Mounting Bolts Rubber Expansion Sleeves Steel Adjustment Brackets Fixing Bracket Water Pipe Connecting Accessories Washloo Attachment Accessories Note The above illustration is an exampl...

Страница 7: ...ve Filter to ensure the Washloo is correctly protected against contaminated hard water In hard water areas it is advisable to use an inline water softener 5 Do Not connect the Washloo to the power sup...

Страница 8: ...er Expansion Sleeves 1 Place Rubber Expansion Sleeves into the attachment holes on your existing toilet 2 Place the Fixing Bracket on over the installation holes 3 Place the Steel Adjustment Brackets...

Страница 9: ...ing chamfer on the unit to slide backwards onto the fixing bracket 2 Push the Washloo back onto the Fixing Bracket in a sliding motion 3 Ensure the Fixing Bracket does not move and misalign the Washlo...

Страница 10: ...function 3 After the first use test cycle all lights will now turn off and a buzzer sound will notify the user that the full cycle is now complete 4 Now press the Power On button on the toilet and or...

Страница 11: ...9 Preparations Before Use Note The above illustration is an example only your version may vary Control Panel The following pages will describe the operation and functions of the Washloo Side Controls...

Страница 12: ...e seated and press this button this activates the posterior wash Press this button again and the nozzle will move forwards and backwards Front Wash When you are seated and press this button this activ...

Страница 13: ...using the and symbols There are 4 settings Stop All currently operating functions will stop by pressing this button Nozzle Cleaning Press this button to operate the nozzle cleaning function Nozzle cle...

Страница 14: ...IGH 39 C 4 OFF Deodoriser Press this button and the deodoriser will operate press again to switch off When you leave the seat the deodoriser will turn on for 1 5 minutes Seat Temp Press this button to...

Страница 15: ...e 5 Replacing the tip insert the replacement nozzle and twist clockwise Cleaning and Maintenance Filter Removal NOTE If the water pressure reduces please remove and clean the filter as shown below 1 C...

Страница 16: ...ssure settings Bidet wash feature does not work or fails to spray Body sensor does not detect that you are sat on the Washloo Adjust seating position to fully cover the body sensor Seat not heated Sea...

Страница 17: ...mperature Control system Temperature Reset Switch Temperature fuse over heat protection with water and electricity isolation system Warm Seat Power 50W Soft Closing Lid Design Temperature control 4 Le...

Страница 18: ...ntained in the water system 5 Damage or loss resulting from relocation after instalment improper installation or in a hazardous environment 6 Damage or loss resulting from defect caused by miss fittin...

Страница 19: ...parate collection system for used electronic products in accordance with legislation that requires proper treatment recovery and recycling Only discard discharged batteries They should not be disposed...

Страница 20: ......

Страница 21: ...Modern Life Smart Choice...

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