TROUbLESHOOTING
18
TROUbLESHOOTING
PROBLEM
POSSIBLE CAUSE
SOLUTION
Motor fails to start when switch
trigger is depressed.
Battery is not secure.
To secure the battery pack, make sure
the latches on the top of the battery
pack snap into place.
Battery is not charged.
Charge the battery pack according
to the instructions included with your
model.
Check that emergency brake is not
in working position
Push the emergency brake into working
position
No lube for guide and chain
1.Check whether the tubing is
blocked.
2. Check whether there are
impurities in the oil tank blocking
the inlet pipe
1.Remove wood chips from the tubing.
2. Remove debris from the tank
LED indicator of tool flashes for
1-19 times, motor fails to start
Motor controller fault, or over
temperature, or low battery, or over
load, etc.
1. Release the trigger and restart
the machine after 3-5s; or
2. Stop the operation and cool the
tool and battery; or charge the
battery
3. Clean wood chips and debris
from air inlet and outlet regularly
Slow cutting speed
The chain is not sharp
Replace the chain
The chain is too long
Unadjusted tensioning components
Adjust the tensioning components to fit
the chain length
After the knob is loosened, the base
of the knob still cannot turn.
Too much wood chips between knob
base and side cover.
Remove the two screws on the
side cover with the corresponding
screwdriver, clean up the wood chips
between the side cover and the knob
base, and install them back as is.