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7.
FAQs/Troubleshooting
7.1 Compatibility Settings for Internet Explorer
When using Internet Explorer 9 or higher to view the camera, if you have already
downloaded a plug-in for camera, but still have no live video, please perform the following
operations:
Click Compatibility View Setting >Add> Close.
7.2 Plugin Issues
Question: I’ve already installed a Plug-in for the browser, but the live stream shows
messy code like the image below: