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Warranty Information
The standard WalkAbout Computers Limited Warranty is valid for one
year from the date of shipment. Extended warranty protection is
available for up to three years.
WALKABOUT COMPUTERS
LIMITED WARRANTY
1. WHAT IS COVERED BY THIS WARRANTY
WalkAbout Computers, Inc. warrants for the duration of this limited
warranty (“Warranty”) that WalkAbout Computers’ products, which are
comprised of the HAMMERHEAD 3 family of products, all accessories to
such Products manufactured or created by WalkAbout Computers
(“Accessories”), and all replacement Products and Accessories repaired or
replaced pursuant to the Warranty (“Replacement Products”) are free from
defects in material and workmanship under normal use and service subject
to the terms and conditions set out below.
2. LENGTH OF WARRANTY
The Warranty is valid for a period of one (1) year for Products and
Accessories, from the original date of sale from WalkAbout Computers
and/or a WalkAbout Computers Authorized Reseller. During any such
period, WalkAbout Computers will, at its option, either repair or replace
with new or “like new” used parts of any of the Products, Accessories or
Replacement Products sold by WalkAbout Computers which prove to be
defective, provided that such Products or Accessories are returned in
accordance with the terms of this Warranty.
3. TERMS AND CONDITIONS
(i)
This Warranty applies to the retail purchaser or lessee of Products and
Accessories that have been properly installed, used and serviced
according to the specifications provided and practiced by WalkAbout
Computers.
(ii)
Damage due to abuse, accident, misuse, modification, misapplication,
or damage as a result of shipment or improper service cancels all
obligations of WalkAbout Computers under this Warranty.
(iii)
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES OR
CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESSED OR
IMPLIED, WARRANTIES OR CONDITIONS OF MERCHANTABLE
QUALITY AND FITNESS FOR A PARTICULAR PURPOSE AND
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THOSE ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM
THE COURSE OF DEALING IN OR USAGE OF TRADE. SOME
JURISDICTIONS DO NOT ALLOW THIS LIMITATION, SO THE
ABOVE EXCLUSION MAY NOT APPLY TO YOU.
(iv)
This Warranty and the statute of limitations shall run concurrently with
any acceptance period. No suit, litigations, or action shall be brought
based on the alleged breach of this Warranty or implied warranties
more than two (2) years after the date of purchase in those
jurisdictions allowing such a limitation, otherwise, no such action shall
be brought more than two (2) years after the expiration of this
Warranty.
4. HOW TO OBTAIN WARRANTY SERVICE
(i)
Immediately notify WalkAbout Computers or a WalkAbout Computers
Authorized Reseller of problems encountered during the warranty
period. As appropriate, WalkAbout Computers will provide a return
merchandise authorization number (the “RMA” number) for the return
of your Products, Accessories and/or Replacement Products.
(ii)
Label and/or include the following information with the
Products/Accessories shipping container:
a) your name, address and telephone number
b) the RMA number received from WalkAbout Computers,
c) a description of the problem, and
d) proof of the date of original purchase from WalkAbout
Computers, e.g., bill of sale or other evidence indicating the
date of original purchase.
(iii)
Return the Products, Accessories and/or Replacement Products with
the above mentioned information, transportation and insurance costs
prepaid to WalkAbout Computers’ warranty repair facility at the
address noted below. WalkAbout Computers is not responsible for
loss or damage, which may occur in transit.
(iv)
Once repaired or replaced under the terms specified in the Warranty,
WalkAbout Computers will return ship, pre-paid, the Products,
Accessories and/or Replacement Products to the originating party.