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What to do if?
ENG
7. What to do if?
Problem
Possible causes
Corrective action
Luminaire is not lit.
Luminaire has not
been connected.
X
Connect the luminaire, see chap-
Luminaire is defec-
tive.
X
Contact our service team.
Luminaire cannot be
dimmed.
Luminaire is not in the
dimming mode.
X
Switch to the dimming mode,
see chapter 6.2 “Dimming”, page
23.
The connecting cable
is damaged.
Mechanical impact on
the connecting cable.
X
Disconnect a damaged connect-
ing cable immediately from the
power supply and have it replaced
by the manufacturer, by a service
technician authorised by the man-
ufacturer or by a person with com-
parable qualification.
If you want to make use of our service, our experts can be reached at:
Service Hotline: +49 (0) 77 20 / 6 01 - 170
Service e-mail: [email protected]
Tab. 3: What to do if?
