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Safety Information

Safety Precautions . . . . . . .  3–6

LP Gas Models  . . . . . . . . . . .  5

Installation Instructions

Location, Outdoor . . . . . . . 7-10

Water Connections  . . . .  11-13

Gas Supply . . . . . . . . . . . . . .  14

High Altitude . . . . . . . . . . . . .14

Remote Control . . . . . . . . 15,16

Electrical Connection  . . . . . .17

Typical Installation  . . . . . . . .18

Pipe Insulation . . . . . . . . . . . .19

Installation Checklist . . . . . . .20

Operating Instructions

Lighting Instructions . . . . . .  21

Water Temperature  . . . .  22, 23

Care and Cleaning

Maintenance . . . . . . . . . . . . .  24

Housekeeping  . . . . . . . .  24, 25

Burner Inspection  . . . . . . . .  25

Extended Shut-Down . . . . . .25

Draining . . . . . . . . . . . . . . . .  26

Freeze Protection . . . . . . . . . .26

Troubleshooting Tips

Before You Call
For Service . . . . . . . . . . .  27, 28

Customer Service

Parts List . . . . . . . . . . . . . . . .  29

If You Need Service  . . . . . . .32

FOR YOUR RECORDS

Write the model and serial numbers here:

#

#

You can find them on a label on the appliance.

Staple sales slip or cancelled check here. 

Proof of the original purchase date is needed to obtain service 
under the warranty.

2

Inside you will find many helpful hints on how to use and 
maintain your water heater properly. A little preventive care 
on your part can save you time and money over the life of your 
water heater.

You’ll find many answers to common problems in 
the Troubleshooting Guide. If you review the chart of 
Troubleshooting Tips first, you may not need to call for service.

READ THIS MANUAL

Your safety and the safety of others are very important.  There 
are many important safety messages in this manual and on your 
appliance. Always read and obey all safety messages.

!

This is the safety alert symbol. Recognize this symbol 
as an indication of Important Safety Information!
This symbol alerts you to potential hazards that can 
kill or hurt you and others.

All safety messages will follow the safety alert symbol and 
either the word “DANGER”, “WARNING”, “CAUTION” 
or “NOTICE”.

These words mean:

!

DANGER  

An imminently hazardous situation 
that will result in death or serious 
injury.

!

WARNING    

A potentially hazardous situation that  
could result in death or serious injury   
 and/or d amage to property.

!

CAUTION 

A potentially hazardous situation that  

 

 

 

may result in minor or moderate   

 

  injury.

Notice:  

Attention is called to observe a    

 

 

 

specified procedure or maintain    

   a 

specific 

condition.

READ THE SAFETY INFORMATION

Qualified Installers Only!

Maximum Temperature 
Adjustment. . . . . . . . . . . .   .30 

Minumum Temperature 
Adjustment . . . . . . . . . . . . . 31 

High Altitude

Adjustment. . . . . . . . . . . . . . 31

Содержание PH2-20R OFN (Natural Gas)

Страница 1: ...ater and two to the owner operator to explain the features operation safety precautions maintenance and troubleshooting of the water heater This manual also includes a parts list It is very important...

Страница 2: ...r heater You ll find many answers to common problems in the Troubleshooting Guide If you review the chart of Troubleshooting Tips first you may not need to call for service READ THIS MANUAL Your safet...

Страница 3: ...e not limited to adhesives solvents paint thinners etc and the vapors they produce are extremely dangerous DO NOT handle use or store gasoline or other flammable or combustible materials anywhere near...

Страница 4: ...achieved with the Bath USC 117 or USC2 117 remote control Only qualified service personnel should perform this adjustment Only factory authorized remote control s should be used Notice When this water...

Страница 5: ...e or LP gas must be used with great caution It is heavier than air and will collect first in lower areas making it hard to detect at nose level Before attempting to light the water heater make sure to...

Страница 6: ...ntial water heaters of a capacity greater than 52 gallons or tankless style consult the local building jurisdiction code for acceptable bracing procedures Have the installer show you the location of t...

Страница 7: ...which may result in severe burns death or property damage The water heater must be located so it is not subject to physical damage for example by moving vehicles area flooding etc The water heater sh...

Страница 8: ...m a neighbor s phone Follow the gas supplier s instructions l If you cannot reach your gas supplier call the fire department l Do not return to your home until authorized by the gas supplier or fire d...

Страница 9: ...level 12 inches 30 cm above anticipated snow level B Clearance to window or door that may be opened 6 inches 15 cm for appliances 10 000 Btuh 3 kW 12 inches 30 cm for appliances 10 000 Btuh 3kW and 10...

Страница 10: ...ccidental contact with people and pets Install outdoor water heater such that air inlet and flue outlet is above anticipated snow level 1 8 m If soffit vent is too close block off and install new vent...

Страница 11: ...of 0 66 gpm 2 5 lpm A water pressure of 40 psi 276 kPa is required to achieve maximum flow rate To maintain proper performance ensure sufficient water supply pressure The Required Water Pressure Min O...

Страница 12: ...heck Valve between the water heater and the water shutoff valve see the top left diagram The following should be addressed in regards to the HOT WATER OUTLET Connections between the water heater and p...

Страница 13: ...e relief valve and discharge line The end of the discharge line should not be threaded or concealed and should be protected from freezing No valve of any type restriction or reducer coupling should be...

Страница 14: ...of the National Fuel Gas Code In Canada the latest edition of CSA B149 1 Natural Gas and Propane installation code Manual Gas Supply Line Shutoff Manual Gas Appliance Shutoff Union Sediment Trap Cap...

Страница 15: ...nd electrical grounding must comply with local codes or in the absence of local codes with the latest edition of the National Electrical Code ANSI NFPA 70 or in Canada Canadian Electrical Code CSA C22...

Страница 16: ...r the base plate Ensure the projections in the base plate fit into the housings in the remote control Fix the control to the base plate at the bottom of the remote control using the screw provided Pro...

Страница 17: ...NTMODELONLY POURMOD LE VENTDIRECTSEULEMENT SW3 SW2 SW1 U 2 1 S 1 3 2 W W 12 3 4 I J H F W W 2 3 4 1 B R Y O W BR BK 1 2 3 4 5 6 7 8 R Y O W BR BK 1 2 3 4 5 6 7 8 C 9 R BR BK BK W BK W 1 2 3 4 Y W BK 1...

Страница 18: ...ufacturer s instructions Outdoor Models Discharge Line To Suitable Drain To Hot Water Faucet s Relief Valve Union Drain Valve 6 15 cm Air Gap Manual Gas Appliance Shut off supplied Flue Terminal Trap...

Страница 19: ...tandby heat loss encountered with storage tank heaters This water heater does not store water making an insulation blanket unnecessary The manufacturer s warranty does not cover any damage or defect c...

Страница 20: ...nd piping Water connections tight and free of leaks Water filter is clean and in place Materials used are as instructed in this manual Water pipes are insulated and protected from freezing C Gas Suppl...

Страница 21: ...s label 2 Turn off all electric power to the appliance 3 Do not attempt to light the burner by hand 4 Turn the Gas Shutoff Valve located on the outside of the unit clockwise to the OFF position 5 Wait...

Страница 22: ...s to the water heater If there is any difficulty in understanding or following the Operating Instructions or the Care and Cleaning section it is recommended that a qualified person or serviceman perfo...

Страница 23: ...above 112 F 44 C when a hot water faucet is in the open position Notice The factory setting allows operating temperatures between 100 F 38 C and 120 F 49 C Temperatures of 85 F 29 C and up to140 F 60...

Страница 24: ...ater heater discharges periodically this may be due to a problem in the water system Contact the water supplier or your plumbing contractor on how to correct this DO NOT plug the relief valve outlet R...

Страница 25: ...NOT scrub the appliance with a brush Use only mild soapy water other cleaners may damage the surface of the water heater DO NOT remove any label including the rating plate while cleaning or servicing...

Страница 26: ...ter may be exposed to freezing conditions even for a short period of time be sure to drain all water from the unit as instructed above Exposure to freezing conditions can occur from down draft of vent...

Страница 27: ...Valve Malfunctions if applicable Check and replace if necessary Error code displayed on remote control See instructions for Error Code and if required contact a dealer for service Not enough water de...

Страница 28: ...in Gas Line Power supply not grounded Low inlet gas pressure due to improper sizing Wrong gas type Open the Gas shutoff valve fully Contact gas utility company Fill up LP Gas container or replace with...

Страница 29: ...as noted below and number of parts desired CAUTION For your safety DO NOT attempt repair of electrical wiring gas piping burners vent connectors or other safety devices Refer repairs to qualified serv...

Страница 30: ...econds Number 120 on the display of the remote control will begin to blink While the number is blinking push the UP arrow temperature adjustment button and the Down arrow temperature adjustment button...

Страница 31: ...ay not function properly NOTICE If the water heater is installed less than 3 280 feet 1 000m no action is required How to adjust the DIP switch on the PCB for high altitude installation Check the alti...

Страница 32: ...act the Manufacturer s National Service Department at the following address 1241 Carwood Court Montgomery AL 36117 Phone 1 800 432 8373 When contacting the manufacturer the following information will...

Страница 33: ...line without the use of a temperature sensor timer or a continuously operating pump All Applicable Warranty Periods will be limited to one 1 year from the Effective Date if the water heater is instal...

Страница 34: ...ter heater or component part s Paloma will not reimburse any party for these or any other fees not specifically covered in this Limited Warranty document HOW TO OBTAIN WARRANTY CLAIM ASSISTANCE Any cl...

Страница 35: ...ich the defective part was removed or the date of purchase of the part If it was purchased separately to establish the In warranty status of the defective component part If Paloma determines that the...

Страница 36: ...Imported by Efficient Technology Sales LLC 5350 Joliet Street Unit 2 Denver CO 80239 USA PRINTED IN USA WA 1109...

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