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TECHNICAL SUPPORT OPTIONS

If you have a problem with your tablet, first check the tablet installation guide to be sure the unit is installed
correctly. Then review the

troubleshooting

procedures.

If you cannot find the answer in this manual, you may find updated information about your problem in the
Read Me file for your platform (located on the Bamboo Installation CD). You can also check the product
FAQs (Frequently Asked Questions) on the Wacom web site for your region.

If you have an Internet connection you can download the latest software drivers from the Wacom web site
for your region. See

obtaining driver downloads

.

If you cannot solve the problem and you think your tablet is not working properly, contact the Wacom
support staff for the area where your product was purchased. See the tablet Read Me file, located on the
Bamboo Installation CD, for contact information.

When you call, you should be at your computer with the following information available:

•

This manual.

•

Tablet serial and model number. (Look on the bottom of the tablet.)

•

Driver version number. (See the Bamboo Installation CD or the Bamboo control panel.)

•

The make and model of your computer, and operating system version number.

•

A list of peripheral devices attached to your computer.

•

The software application and version you were using when the problem occurred.

•

The exact wording of any error message that appeared on your screen.

•

What happened and what you were doing when the problem occurred.

•

How you tried to solve the problem.

You can also contact the Wacom Customer Care Center by visiting the Wacom web site for your region and
completing an Email Inquiry form.

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Содержание BAMBOO TOUCH

Страница 1: ...ntosh Bamboo Touch CTT 460 Bamboo Pen CTL 460 CTL 660 Bamboo Bamboo Fun CTH 460 CTH 461 CTH 661 Setting up Navigate with touch Customize touch ExpressKeys Use a pen Customize a pen Troubleshooting Con...

Страница 2: ...ectronic Equipment WEEE as unsorted municipal waste according to the Directive 2002 96 EC of the European Parliament and of the Council of 27 January 2003 or the corresponding local laws of the Member...

Страница 3: ...g the control panel 37 Control panel overview 38 Customize your touch experience 39 Setting the touch options 39 Setting the touch functions 40 Setting tablet and ExpressKey functions 41 Disabling tou...

Страница 4: ...P 160 76 Product information 77 Ordering parts and accessories 77 Radio and television interference 78 FCC notice 78 Industry Canada Canada only 79 CE declaration 79 Precautions 80 Warnings 80 Caution...

Страница 5: ...and to the automated software installer located on the Bamboo Installation CD for details If you are new to electronic documentation read navigating the manual SMALL CAPITAL LETTERS are used to ident...

Страница 6: ...through the manual Go to front page Go to table of contents Go to index Go back to previous view Page back or page forward Go to topic Topic continued Adobe Reader provides additional tools for using...

Страница 7: ...oo Fun tablets Bamboo Pen tablet Pen Pen holder IDENTIFY YOUR TABLET MODEL Each tablet model within the Bamboo family has a specific feature set Not all models are available in all regions Icons are l...

Страница 8: ...for touch input Learn about the touch experience with Bamboo Customizable ExpressKeys USB cable Bamboo Touch model CTT 460 shown Status LED Glows white when your Bamboo tablet is connected to an acti...

Страница 9: ...perience with Bamboo Customizable ExpressKeys USB cable Bamboo model CTH 460 shown Pen holder Status LED Glows white when your Bamboo tablet is connected to an active USB port Brightens when you touch...

Страница 10: ...Bamboo Pen model CTL 460 shown Status LED Glows white when your Bamboo tablet is connected to an active USB port Brightens when the pen is active Pen holder Active area This is the active area for pe...

Страница 11: ...ur desk The eraser end of the pen should be inserted first into the loop To maintain the sensitivity of your pen do not store the pen in a container where it will rest on the tip or eraser Leaving the...

Страница 12: ...ine the most appropriate treatment for your specific situation Take short breaks between tasks to stretch and relax your muscles Use a gentle grip when working with the pen Alternate tasks and tools t...

Страница 13: ...Annotation Simplify document reviews by using the pen when equipped to digitally mark up and annotate documents Presentation Swipe three fingers across the tablet surface to quickly move between slid...

Страница 14: ...ever the default orientation used at the log in screen will not be affected To set up your Bamboo for right handed operation Open the Bamboo control panel and select the TABLET tab Choose the RIGHT HA...

Страница 15: ...ther functions such as scrolling and zooming Use three finger input to move between pages in most web browsers and document or picture viewers Use four finger input to switch between applications and...

Страница 16: ...input The pen works only on the active area of tablet models that support pen input Wherever you place the pen on the tablet the screen pointer will jump to the corresponding point on the screen The...

Страница 17: ...both monitors display the same content the tablet maps to the entire space on each monitor and the screen cursor is displayed on each monitor simultaneously See your hardware and operating system doc...

Страница 18: ...rs set too closely together may be interpreted as coming from a single finger or confused with which finger initiated or performed an action or gesture Three and four finger touch is not supported on...

Страница 19: ...s to perform different functions Pan Touch the tablet surface with your fingers and move them in the same direction Swipe Touch the tablet surface with three or four fingers and move them in a horizon...

Страница 20: ...enable you to navigate and perform typical mouse operations Gestures enable you to scroll zoom rotate and perform other functions Some gestures may provide a visual cue on your display screen to indic...

Страница 21: ...drag Lift your finger to release the item Alternatively you can drag by tracking to an item pressing an ExpressKey set to CLICK and then continuing to move your finger across the tablet surface Releas...

Страница 22: ...release Note If the tablet is set for left handed orientation touch to the right of the primary finger ADD TAP TO RIGHT CLICK Right click add touch to right Using a single finger track to an item Then...

Страница 23: ...rs in a rightward motion Tips Flick your fingers at the end of the gesture to continue scrolling for a short time after your fingers leave the tablet For windows that scroll vertically and horizontall...

Страница 24: ...m in by moving expanding your fingers away from one another Zoom out by moving pinching your fingers toward one another Note If zoom functions do not operate correctly within Adobe Photoshop verify th...

Страница 25: ...round it For best recognition of this gesture start with your fingers positioned diagonally on the tablet surface and keep them at least 25 mm 1 inch apart Note The rotation gesture may work different...

Страница 26: ...n switcher Swipe your fingers again to open the next application in the list SWIPE DOWN FOR FLIP 3D EXPOS Open Flip 3D Windows or Expos Mac Using four fingers spaced slightly apart swipe down Windows...

Страница 27: ...ons for the way you like to interact with your tablet and computer Opening the control panel Control panel overview Customize your touch experience SWIPE UP TO SHOW DESKTOP Show Desktop Using four fin...

Страница 28: ...ome of these alternate ways of using the keys Set a key to a commonly used keyboard shortcut Set a key to launch a commonly used file or application such as your email program Choose from any of the o...

Страница 29: ...ns Holding the pen Using the pen on the tablet Customizing pen input ExpressKey basics Customizing the ExpressKeys Customizing the Pop up Menu HOLDING THE PEN Hold the pen like you would hold a normal...

Страница 30: ...reen Lift the pen and place the pen tip on the tablet active area The cursor instantly jumps to the new location Move the screen cursor by moving the pen across the tablet surface Do this without touc...

Страница 31: ...pen position and follows the movement of the pen across the tablet surface This is the default setting for the pen In MOUSE MODE you move the cursor with a pick up and slide motion similar to using a...

Страница 32: ...SOUND is selected in the Bamboo control panel and your computer speakers are on then you will hear a click sound when the pen tip is pressed hard enough to generate a button click Adjust your speaker...

Страница 33: ...apping twice with the pen tip Upper RIGHT CLICK Lower PAN SCROLL PAN SCROLL lets you position a document or image in any direction within the active window simply by pressing the pen button and moving...

Страница 34: ...ontrolled much better by the pen s pressure sensitivity you can vary line width blend colors and change opacity with the pressure you exert upon the pen To write ink or draw with pressure sensitivity...

Страница 35: ...notes or sketches made with digital ink and to select and delete text or spreadsheet cells within an application You can erase intuitively and naturally in graphics applications that support the pen...

Страница 36: ...this 2 Choose a free hand tool in your application and use the pen to draw a dot at each grid intersection 3 Draw an X at each grid intersection 4 Clear your screen and make a simple drawing of your o...

Страница 37: ...ck on the Windows START button and choose ALL PROGRAMS Then select BAMBOO and choose the BAMBOO PREFERENCES option Macintosh Open SYSTEM PREFERENCES from either the Dock the Apple menu or from the APP...

Страница 38: ...pop up Your keyboard tab and arrow keys can also be used to navigate the control panel The following sections provide detailed information about each control panel tab and some of the more advanced c...

Страница 39: ...speed to move the screen cursor quickly with less motion POINTER ACCELERATION sets the acceleration level of the screen pointer Choose a LOW setting for a slower response to your finger motion on the...

Страница 40: ...h actions and gestures are available when selected So that you may work in different ways some functions such as a right click can be performed using different actions or gestures See also navigating...

Страница 41: ...mboo Installation CD See configuring the tablet orientation ExpressKey functions Use the pull down menus to choose a function that will be performed when the key is pressed Your choice will be display...

Страница 42: ...OPTIONS tab to disable and enable touch input Deselect to disable touch input and work with the ExpressKeys and pen only Select to ENABLE TOUCH INPUT This option can also be changed by pressing an Ex...

Страница 43: ...the pen to open the Bamboo control panel You can then customize Bamboo for the way you like to interact with your tablet and computer when using pen input Setting the pen button functions Setting tip...

Страница 44: ...ssure needed to click draw or ink Drag the slider to a softer or firmer setting Tips Use a soft TIP FEEL to reach the full pressure range with a lighter touch In some applications a soft pressure sett...

Страница 45: ...cted function occurs Tip To make double clicking easier set a pen button to double click automatically by selecting DOUBLE CLICK HOVER CLICK to perform click functions without touching the pen tip to...

Страница 46: ...he screen cursor moves Select PEN MODE to set the cursor so that its movement corresponds with the position of your pen on the tablet wherever you place your pen on the tablet the cursor will jump to...

Страница 47: ...rea of the tablet is mapped This is the default setting PORTION A portion of the tablet area is mapped Click SET to open a dialog box where you can set the portion of tablet area Note Although Bamboo...

Страница 48: ...monitor that you choose PORTION Allows you to select a portion of the display for tablet to screen mapping Click SET to open the PORTION OF SCREEN dialog box Choose a method for defining a portion of...

Страница 49: ...setting PORTION Allows you to select a portion of the tablet active area for tablet to screen mapping Click SET to open the PORTION OF TABLET dialog box Choose a method for defining a portion of the...

Страница 50: ...en in MOUSE MODE Sets the screen cursor tracking speed when in MOUSE MODE Returns settings to their factory defaults Notes The dialog box will also appear when you set a button to MODE TOGGLE Note tha...

Страница 51: ...reen cursor position Choose from available options in the menu by clicking on them To close the Pop up Menu without making a selection click outside of the menu Displays a list of functions that have...

Страница 52: ...ce to initiate click lock Press the button again to release click lock Click lock is useful for dragging objects or selecting blocks of text 4TH CLICK Simulates a 4th mouse button click 5TH CLICK Simu...

Страница 53: ...elected as a defined keystroke they cannot be used to select OK You must use your pen to click on the OK button If prompted enter a name for the keystroke definition The name will be displayed with th...

Страница 54: ...box where you can select a specific application file or script to launch When you select PAN SCROLL the PEN SCROLL SPEED dialog box prompts you to set a scrolling speed that will be used in applicati...

Страница 55: ...work See your Macintosh help for information on working with Ink TABLET PC TABLET PC INPUT PANEL Tablet PCs and Windows 7 and Vista systems that support the Tablet PC Input Panel Opens the Tablet PC I...

Страница 56: ...ates 4 Test your tablet and pen if equipped See testing your tablet 5 If you are having a compatibility conflict between Bamboo and a new hardware or software product see obtaining driver downloads fo...

Страница 57: ...are for the tablet Check pen input If your tablet is equipped with a pen and the tablet driver does not load properly pen input will not be available If you have a pen only tablet model you will be ab...

Страница 58: ...ing pressure to the pen tip hold the pen tip within approximately 7 mm 0 28 inch of the tablet surface and press each pen button in turn The status LED should brighten each time a pen button is presse...

Страница 59: ...cts can also cause the tablet to send data it is best to keep the tablet surface clear of all objects when not in use The screen cursor is very erratic or jumps around when using the tablet On rare oc...

Страница 60: ...recognize multi finger input If you hold your fingers too close together the tablet may not recognize them as being separate Try moving your fingers a little further apart Cannot zoom in or zoom out w...

Страница 61: ...lected tool before the pen will respond as a pressure sensitive tool Clicking is difficult Open the Bamboo control panel and go to the PEN tab Try using a lighter TIP FEEL Select the CLICK SOUND optio...

Страница 62: ...n does not work Be sure you press the pen button when the pen tip is within 7 mm 0 28 inch of the tablet active area do this without pressing down on the pen tip In the Bamboo control panel click on t...

Страница 63: ...AMBOO PREFERENCE FILE UTILITY dialog box click BACKUP and follow the prompts Then delete the tablet preferences as follows Single user In the BAMBOO PREFERENCE FILE UTILITY dialog box click the REMOVE...

Страница 64: ...o make certain that all settings are at their factory defaults Use the Bamboo Utility to work with your preferences Close any open applications Open the main APPLICATIONS folder Then open the BAMBOO f...

Страница 65: ...GO menu choose your HOME Open the LIBRARY and PREFERENCES folders Then remove the following preferences com apple ink framework plist com apple ink inkpad plist com apple ink inkpad sketch 3 Go back...

Страница 66: ...properly contact the Wacom support staff for the area where your product was purchased See the tablet Read Me file located on the Bamboo Installation CD for contact information When you call you shoul...

Страница 67: ...Africa Japan Asia Pacific English China Hong Kong Korea Taiwan Worldwide Web http www wacom com productsupport Software updates Worldwide Web http www wacom eu downloads Software updates Worldwide We...

Страница 68: ...o Replacing the pen nib Bamboo Dock Uninstalling the software Managing your tablet preferences Pen and digital ink capabilities in Windows About the Windows Tablet PC Input Panel Product specification...

Страница 69: ...when equipped wet they contain sensitive electronic parts that will fail if liquid enters them REPLACING THE PEN NIB The pen nib tip will wear with normal use Excessive pressure will cause it to wear...

Страница 70: ...your system Important When you remove the tablet software from your system your tablet will no longer operate with full tablet functionality but will continue to function as a mouse device Windows 7...

Страница 71: ...tions that you may be running To back up your preferences click on the BACKUP button under MY PREFERENCES To restore preferences that you had previously backed up click on the RESTORE button under MY...

Страница 72: ...diting and other functions To customize your gestures select the FLICKS tab in the PEN AND INPUT DEVICES control panel Digital Ink in Microsoft Office 2007 Use the pen to full advantage with the enhan...

Страница 73: ...icon is not visible right click on the taskbar select TOOLBARS and TABLET PC INPUT PANEL To customize the Input Panel 1 First open the Input Panel and then click on TOOLS in the menu bar 2 Select OPTI...

Страница 74: ...A Cable length 1 5 m 4 9 ft Power requirements DC 5V 36mA or less from USB port model CTT 460 DC 5V 55 mA or less from USB port models CTL 460 CTL 660 DC 5V 65 mA or less from USB port models CTH 460...

Страница 75: ...in or less Physical size L x D 154 0 x 11 8 mm 6 06 x 0 46 in Weight 15 g 0 53 oz approximately Pen tip type Polyacetal Part No ACK20101K black Touch active area W x D 125 0 x 85 0 mm 4 92 x 3 35 in P...

Страница 76: ...101W white Pen active area W x D 147 2 x 92 0 mm 5 80 x 3 62 in Physical size W x D x H 248 2 x 176 1 x 8 5 mm 9 78 x 6 94 x 0 33 in approximately excluding pen holder and rubber feet Weight 360 g 0 7...

Страница 77: ...shop wacom eu You can also contact your local dealer distributor or technical support using the appropriate number for your region To purchase parts and accessories in Australia Singapore Taiwan and K...

Страница 78: ...frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur...

Страница 79: ...been tested and found to comply with the following harmonized European Norms EN55022 2006 A1 2007 Class B EN55024 1998 A1 2001 A2 2003 Based on the results of these tests Wacom declares that the abov...

Страница 80: ...ify the tablet or pen Such action may cause heat generation ignition electrical shock or other damage including human injury Disassembly of the product will void your warranty Take note of damaged cab...

Страница 81: ...n and a distorted or bent pen nib is used the pen tool may operate improperly Therefore do not apply excessive force when using the pen If equipped with a pen using a pen nib other than one specifical...

Страница 82: ...erse engineer the Software 5 Termination This License is effective until terminated This License will terminate automatically without notice from Wacom if you fail to comply with any provisions of the...

Страница 83: ...OTHER RIGHTS WHICH VARY FROM STATE TO STATE WACOM LIMITS THE DURATION OF ANY LEGALLY IMPLIED WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE TO THE DURA...

Страница 84: ...service within Southeast Asia Oceania and Taiwan please contact the Wacom Customer Support Service Phone numbers can be found here http www wacom asia com support contact Should you have any questions...

Страница 85: ...o the software The customer may not copy change transfer or edit the software without prior written agreement from WACOM The only exceptions to this are necessary procedures for creating a back up cop...

Страница 86: ...d contract Should one of the provisions of these licence conditions be or become void the validity of the other provisions shall not be affected in full or in part Should a provision be invalid the le...

Страница 87: ...ternational Sale of Goods is explicitly excluded Krefeld is the sole place of jurisdiction for all claims arising from this contractual relationship and all disputes between the parties resulting from...

Страница 88: ...er These applications take advantage of the eraser in different ways depending on what makes sense for the application Expand A motion used when navigating with touch Touch the tablet with two fingers...

Страница 89: ...d is the default setting for the pen Also PEN MODE allows you to quickly position the screen cursor without having to first find it and then move it across the desktop See also mouse mode Pixel The sm...

Страница 90: ...accept pen input Tap A motion used when navigating with touch Touch and lift a single finger from the tablet Track A motion used when navigating with touch Touch and move a single finger across the t...

Страница 91: ...ExpressKeys 28 functions 41 pen 43 acceleration in mouse mode 50 buttons 45 input 36 speed in mouse mode 50 Pop up Menu 51 tablet orientation 41 tip feel 44 touch functions 40 input 39 Digital inking...

Страница 92: ...ience 29 tip replacing 69 using 29 on tablet 30 pen buttons 33 writing with pressure 34 Pen holder 11 Pointing with pen 30 Pop up Menu customizing 51 Positioning with pen 30 Precautions 80 Preferences...

Страница 93: ...gestures 20 input problems troubleshooting 60 input customizing 39 navigating with 19 one finger actions 20 options 19 setting navigation features 39 setting touch functions 40 speed adjusting 39 the...

Страница 94: ...WACOM KOREA CO LTD Unit 2807 28th Floor SK Tower 25th Floor DMC iaan Sangam 2nd Complex 1653 No 6 Jia Jianguomenwai Avenue Sangam dong Mapo gu Seoul Korea 121 270 Beijing 100022 China Telephone 82 2...

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