27
F-069U
My Fan is not producing Enough Air Movement
If possible, please consider using a longer than included downrod.
My remote or wall control is not controlling my fan
Verify that the fan is receiving power by power cycling the fan.
To do this:
1.
2.
Wait at least 10 seconds, and then restore power.
3.
The fan will power on in Pairing mode for 3 minutes.
4.
Press and hold
and
buttons on wall control for 10-15 seconds.
5.
When the LED indicator remains solid green, and three (2) audible beeps are heard, the pairing process is complete.
My home Wi-Fi network is not showing up in the app’s list during setup.
1.
your router manufacturer.
2.
Make sure your network’s SSID is not hidden.
3.
Your fan does not support 5 GHz network connectivity.
My Fan failed to join the Wi-Fi network
Make sure you entered the correct Wi-Fi password and your mobile device is connected to the same network you attempted to connect the fan.
TROUBLESHOOTING
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