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Page 14

LIMITED WARRANTY 

Any repair, replacement, or warranty service, 
and all questions about this product should be 
directed to W Appliance Co. at 

1 (855) 855-

0294

 from the USA or Puerto Rico.

W Appliance Co. warrants to the original purchaser 
that the product will be free from defects in material, 
parts and workmanship for the period designated for 
this product. The warranty commences the day the 
product is purchased and covers up to a period of 

1 year (12 months) for labor/1 year (12 months) for 
parts (manufacturing defects only)/carry in service/ 
and a total of 2 years (24 months) for compressor 
part only

. W Appliance Co. agrees that it will, at its 

option, replace the defective product with either a 
new or remanufactured unit equivalent to your original 
purchase during the warranty period. 

Exclusions

: This warranty does not apply to the 

below:
1.  If the appearance or exterior of 

the product has been damaged or 

defaced, altered or modified in design or 

construction. 

2. If the product original serial number 

has been altered or removed or cannot
be readily determined.

3. If there is damaged due to power line 

surge, user damage to the AC power 
cord or connection to improper voltage 
source.

4. If damage is due to general misuse, 

accidents or acts of God.

5. If repair attempts are done by 

unauthorized service agents, use of 
parts other than genuine parts or parts 
obtained from persons other than 
authorized service companies. 

6. On units that have been transferred 

from the original owner.

7. On products that have been purchased 

as refurbished, like new, second-hand, in 
a “As-Is” or “Final Sale” terms.

8. To products used in a commercial or 

rental setting.

9. To products used in settings other than 

ordinary household use or used other 
than in accordance with the provided 
instructions.  

10. To damages for service calls for 

improper installations.

11. To glass parts and other accessory items 

that are included with the unit. 

12. Transportation and shipping costs 

associated with the replacement of the 
unit.

13. Food loss for loss due to product 

failure or delay in service, repair or 
replacement. 

14. Service calls to instruct you how to use 

your product.

15. Service calls to repair or replace the 

house fuse, reset the circuit breaker or 
correct the wiring in the house.   

REPAIR OR REPLACEMENT AS PROVIDED UNDER 
THIS WARRANTY IS THE EXCLUSIVE REMEDY OF 

THE CUSTOMER; W Appliance Co. SHALL NOT BE 

LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL 
DAMAGES FOR BREACH OF ANY EXPRESS OR 
IMPLIED WARRANTY ON THIS PRODUCT, EXCEPT 
TO THE EXTENT PROHIBITED BY APPLICABLE LAW. 
ANY IMPLIED WARRANTY OF MERCHANTABILITY 
OF FITNESS FOR A PARTICULAR PURPOSE ON THIS 
PRODUCT IS LIMITED TO THE DURATION OF THE 
WARRANTY.

Some states do not allow the exclusion or limitations 
of incidental or consequential damages, or limitations 
on how long the warranty lasts. In these cases the 
above exclusions or limitations may not apply to you. 

This warranty gives you specific legal rights and you 

may also have other rights which vary from state to 
state.

Obtaining Service

: To obtain service, product 

literature, supplies or accessories please call

1 (855) 855-0294

 to create a ticket for exchange/

repair. Please make sure to provide the date of 
purchase, model number and a brief description of the 
problem. Our customer service representative
will contact you or send detailed return instructions.

W Appliance Co. does not warrant that the appliance will work 
properly in all environmental conditions, and makes no warranty 
and representation, either implied or expressed, with respect 

to the quality, performance, merchantability, or fitness for a 
particular purpose other than the purpose identified within this 

user’s manual. W Appliance Co. has made every effort to ensure 
that this user’s manual is accurate and disclaims liability for any 
inaccuracies or omissions that may have occurred. Information 
in this user’s manual is subject to change without notice and 
does not represent a commitment on the part of W Appliance 
Co.. W Appliance Co. reserves the right to make improvements 
to this user’s manual and/or to the products described in this 

user’s manual at any time without notice. If you find information 

in this manual that is incorrect, misleading, or incomplete, please 
contact us at

 1- 855-855-0294

.

W Appliance Company LLC,
New York, NY 10018

TROUBLESHOOTING & WARRANTY

Содержание Commercial Cool CCFE35

Страница 1: ...d operating the freezer Keep them for further reference 2 Record in the space below the SERIAL NO found on the nameplate on your freezer and retain this information for future reference SERIAL NO Please save sales receipt for warranty User Manual Chest Freezer MODEL CCFE35 CCFE54 CCFE7 ...

Страница 2: ......

Страница 3: ...oduct _____________________________ Model number _____________________________ Serial number _____________________________ Date of purchase CONTENTS PRODUCT REGISTRATION SAFETY INFORMATION Important Safety Instructions 3 4 Refrigerant 4 Grounding Instructions 5 SET UP USE Installation Guide 6 Starting your New Freezer 7 Parts Features 8 Operation Instructions 8 9 CLEANING CARE 10 11 TROUBLE SHOOTI...

Страница 4: ...replaced with like components and servicing shall be done by factory authorized service personell so as to minimize the risk of possible ignition due to incorrect parts or improper service 6 Do not use any electrical device or any sharp instrument in defrosting your freezer 7 DANGER Risk of child entrapment Before you throw away your old freezer or freezer take off the doors and leave the shelves ...

Страница 5: ...as you can 10 This freezer should not be recessed or built in in an enclosed cabinet It is designed for freestanding installation only 11 Do not operate your freezer in the presence of explosive fumes SAVE THESE INSTRUCTIONS HOUSEHOLD USE ONLY REFRIGERANT GAS WARNINGS DANGER Risk of fire or explosion Flammable refrigerant used DO NOT use mechanical devices to defrost freezer DO NOT puncture refrig...

Страница 6: ...ructions are not completely understood 2 You are unsure that the appliance is properly grounded 3 You have any questions about the grounding or electrical instructions POWER SUPPLY CORD 1 Avoid the use of an extension cord because of potential safety hazards under certain conditions Have a qualified electrician or serviceman to install an outlet near the appliance 2 If it is absolutely necessary t...

Страница 7: ...ezer should be placed must be flat hard solid and even The freezer should not be placed on any soft material such as foam plastic etc 6 The following are recommended minimum clearances around the freezer for proper air circulation Sides 4 10cm Back 4 10cm Proper air circulation will help your freezer work at maximum efficiency NOTE The appliance must be correctly connected to the power supply WARN...

Страница 8: ...es etc STARTING YOUR NEW FREEZER 1 After cleaning your freezer thoroughly Wipe the outside with a soft dry cloth the interior with a clean moist cloth 2 Insert the power supply cord into the electrical outlet 3 Turn the thermostat dial to an initial setting of 7 for 24 hours and then set the freezer to your desired setting NOTE As the door gets pressed in during shipping the gasket may have to be ...

Страница 9: ...nplug the freezer The unit may fail to operate properly if restarted too quickly If the ambient temperature is too high the freezer may not reach the desired target temperature Large amounts of food will lower the cooling efficiency of the appliance Do not place the foods on the air outlet and leave space for airflow If you choose to change the thermostat setting adjust thermostat one increment at a...

Страница 10: ...t Remove the drain plug from the inside of the freezer Defrosting usually takes a few hours To defrost faster keep the door open For draining place a tray beneath the outer drain dial Turn the drain dial in a counter clockwise direction to remove see fig 3 This will let the water flow out into the tray When finished replace the drain dial and turn in a clockwise direction to close Note Monitor the...

Страница 11: ...solution to wipe down your freezer Rinse with clean warm water and dry with a soft cloth Do not use harsh chemicals abrasives ammonia chlorine bleach concentrated detergents solvents or metal scouring pads Some of these chemicals may dissolve damage and or discolor your freezer DOOR GASKET Clean door gaskets every three months according to general instructions Gasket must be kept clean and pliable...

Страница 12: ...luminium foil wax paper or paper towels This will interfere with cold air circulation making the freezer less efficient Organize food to reduce door openings and extended searches Remove as many items as needed at one time and close the door as soon as possible HOW TO DEFROST Defrost the freezer compartment when the frost accumulated is about 1 8 thick Set the temperature control dial to 0 before ...

Страница 13: ...A QUALIFIED TECHNICIAN DO NOT TRY TO ADJUST OR REPAIR THE FREEZER YOURSELF IMPORTANT DO NOT RETURN THIS PRODUCT TO THE STORE If you have a problem with this product please contact the W Appliance Co Customer Satisfaction Center at 1 855 855 0294 DATED PROOF OF PURCHASE MODEL AND SERIAL REQUIRED FOR WARRANTY SERVICE BEFORE YOU CALL FOR SERVICE CUSTOMER SERVICE IMPORTANT DO NOT RETURN THIS PRODUCT T...

Страница 14: ...ar a heat source A Set the temperature control dial to a cooler setting B Open the top lid only as long as necessary Check door gasket for proper seal C Set the temperature control dial to a colder setting temporarily D Please look in the Protection From Heat and Moisture section Heavy build up of frost possibly also on the top lid seal NOTE This is normal during high humidity periods Frequent doo...

Страница 15: ...e repair or replacement 14 Service calls to instruct you how to use your product 15 Service calls to repair or replace the house fuse reset the circuit breaker or correct the wiring in the house REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CUSTOMER W Appliance Co SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMP...

Страница 16: ... 2020 W Appliance Company All Rights Reserved July 2020 ...

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