VALTRONICS MODEL 2008SDH-2AP
CARBON DIOXIDE MONITOR
INSTRUCTION MANUAL
Copyright 2017 VTI-Valtronics Inc.
11
VIII. ASSISTANCE OR TECHNICAL SUPPORT
Before calling for assistance or technical support, please refer to the technical note above. If
you still need help, follow the instructions below.
When calling, please know the purchase date, the complete model and serial number of the
unit. This information will help us to better respond to your request.
If you need to send the unit to us for repair, please contact the sales department. You will be
issued an RMA (Returned Materials Authorization) number and instructions on how to return
the unit. Please allow 2 – 4 weeks turnaround time, depending on the problem.
Phone: (209) 754-0707 • FAX (209) 754-0104 • e-mail:
IX.
WARRANTY
Valtronics warrants that the original items furnished under this warranty will be free from
defects in material and workmanship. This warranty is exclusive and in lieu of all other
warranties whether written, oral, or implied (including any warranty of merchantability of
fitness for purpose). If it appears within 12 months from the date of invoice that this material
does not meet the warranty specified above, and you notify us of this promptly, we shall
correct any defect or any nonconformancy to the specifications, either (at our option) by
repairing any defective part of parts which are returned to us freight prepaid or by making
available at your plan (via lowest freight rate) a repaired or replacement material or at
Valtronics option to credit the customer the original purchase of the item. Our liability to you
arising out of the supplying of this material, or its use, whether on warranty, contract, or
negligence, shall not in any case exceed the cost of correcting defects in the material, as
herein provided, and upon the expiration of the warranty period all such liability shall
terminate. The foregoing shall constitute your sole remedy and our sole liability.
In no event
shall we be liable for special or consequential damages.
This warranty does not include
abuse of malicious damage.
If equipment returned during the warranty period is found to have nothing wrong with it,
there will be a $198.00 handling charge. There is a minimum of a $198.00 charge for
equipment returned for out of warranty repair.
Please call for an RMA (Return Material Authorization) number before sending any
equipment back. Items returned for repair must be accompanied by a purchase order.
Equipment repair not covered by warranty will be billed on material and labor basis. There
will be an additional 60% “end-user” charge for customers who did not purchase the
equipment directly from Valtronics. Equipment must be sent to Valtronics prepaid and return
transportation will be billed as part of the repair. Valtronics will not be responsible for
damage due to improper packaging of the item returned for repair.
