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51

Frequently asked
questions

Below are the questions most frequently
asked about the cordless telephone.
If you cannot find the answer to your
question, visit our website at

www.vtechphones.eu

.

My telephone
does not work
at all.

Make sure the telephone base is installed
properly, and battery is installed and
charged correctly. For optimum daily
performance, return the handset to the
telephone base after use.

The display
shows No line. I
cannot hear the
dial tone.

Disconnect the telephone line cord from
your telephone and connect it to another
telephone. If there is no dial tone on
that other telephone either, then the
telephone line cord may be defective. Try
installing a new telephone line cord.
If changing the telephone line cord does
not help, the wall jack (or the wiring to this
wall jack) may be defective. Contact your
telephone service provider.
You may be using a new cable or VoIP
service, the existing telephone jacks in
your home may no longer work. Contact
your service provider for solutions.

I cannot dial out.

Make sure there is a dial tone before
dialing. It is normal if the handset takes
a second or two to synchronize with the
telephone base before producing a dial
tone. Wait an extra second before dialing.
Eliminate any background noise. Mute
the handset before dialing, or dial from
another room in your home with less
background noise.

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Содержание XS1050

Страница 1: ...XS 1050 1051 1052 1053 Scan the QR code for support information ...

Страница 2: ...ease read Important safety instructions This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone Please review this manual thoroughlytoensureproperinstallationandoperation of this innovative and feature rich VTech product ...

Страница 3: ...y be damaged 13 Please note the correct polaritywhile inserting the batteries 14 Battery should not be exposed to excessive heat such as bright sunshine or fire and immersed in water 15 The batteries cannot be subjected to high or low extreme temperature and low air pressure at high altitude during use storage or transportation Disposal of batteries into fire or a hot oven or mechanically crushing...

Страница 4: ...communication equipment VTech Telecommunication Ltd hereby declares that this telephone XS1050 XS1051 XS1052 XS1053 is in compliance with the essential requirements and other relevant provisions of EU s Radio Equipment Directive 2014 53 EU and the UK s Radio Equipment Regulations 2017 The declaration of conformity may be viewed at https www vtech com rtte directive The symbol confirms the conformi...

Страница 5: ...o faulty materials or workmanship will replace the product at their discretion If the product covered by this warranty is damaged due to misuse modification or unauthori ed repair or because of faulty batteries battery discharge or incorrect electrical connections then this warranty becomes void This warranty is personal to the original purchaser and is not transferable Breakages to the LCD screen...

Страница 6: ... Connect the telephone base 13 Connect the charger 14 Charge the battery 14 Check the battery level 15 Check for dial tone 15 If you do not hear a dial tone 15 Set date and time 16 Operating range 16 Handset Overview 17 Handset display icons overview 18 Telephone base Overview 19 Charger Overview 19 ...

Страница 7: ...Install Set up Menu navigation 20 In idle mode 20 ANS MACHINE 20 CALL BLOCKER 20 CALL LIST 20 PHONEBOOK 20 BS SETTINGS 20 HS SETTINGS 20 REGISTRATION 20 DEFAULT 20 ...

Страница 8: ...ntry 23 Delete all redial entries 23 Find handset 23 To start paging 23 To end paging 23 Use the phone menu 24 Phonebook 24 Add a phonebook entry 24 Review the phonebook entries 25 Add a phonebook entry to VIP list 25 Review VIP entries 26 Remove a VIP entry 26 Remove all VIP entries 27 Check number of phonebook entry used 27 Dial a phonebook entry 27 Edit a phonebook entry 27 Delete a phonebook e...

Страница 9: ...e black list entries 32 Edit a black list entry 32 Delete a black list entry all entries 32 Retrieve voicemail 33 Answering machine 34 Message playback 34 Control the playback 34 Delete all messages 35 Message indicator on base 35 Record memo 36 Call intercept 36 Remote access 37 Turn on off the answering machine 38 ...

Страница 10: ... Delete handset 43 Set dial mode 43 Change length of flash time 43 Change the system PIN 44 Turn on off ECO mode 44 Register a handset 45 Reset phone settings 45 Answering machine and settings 46 Set your built in answering machine 46 Set the answer mode 46 Select the answering machine language 46 Default outgoing message 47 Record your own outgoing message 47 Play and delete your outgoing message...

Страница 11: ...onfigure Settings General product care 50 Taking care of your telephone 50 Avoid rough treatment 50 Avoid water 50 Electrical storms 50 Cleaning your telephone 50 Storage 50 Frequently asked questions 51 ...

Страница 12: ...hone package contains the following items Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service 1 charger set for XS1051 2 charger sets for XS1052 3 charger sets for XS1053 ...

Страница 13: ...onnect and remove the battery to prevent possible leakage Connect the telephone base NOTES Use only the adapters provided Make sure the electrical outlets are not controlled by wall switches Connect the power adaptor in a vertical or floor mount position only The adapter s prong is not designed to hold the weight of unit so do not connect it to any ceiling under the table or cabinet outlets Otherw...

Страница 14: ...dicators Battery status Action flashes Battery has no charge or very little charge The handset cannot be used Charge without interruption at least 30 minutes Battery icon animates when charging If full battery charging is reached the icon will stop animation in cycle even the handset is on charging cradle steadily on Battery is charged To keep the battery charged place it in the telephone base or ...

Страница 15: ... No battery Check the battery level After you have installed the battery check the battery level on the handset screen If the battery icon is or then go to Set the date and time If the screen is blank or flashes then the battery needs to be charged Go to Charge the battery before you do any setting or operation Check for dial tone Press If you can hear a dial tone the installation is successful If...

Страница 16: ...6 Use the dialing keys 0 9 to enter the year YY Then press 7 Use the dialing keys 0 9 to enter the date DD and month MM Then press to save Operating range When the handset is out of range the handset displays Out of range or no pwr at base If there is a call while the handset is out of range it may not ring or if it does ring the call may not connect well when you press Move closer to the telephon...

Страница 17: ...stening volume when on a call or increase the message playback volume While entering names or numbers press to move the cursor to the left Press to review the redial list when the telephone is not in use Press to scroll down while in a menu or reviewing the phonebook call list or redial list Press to decrease the listening volume when on a call ordecreasethemessage playback volume While entering n...

Страница 18: ...p to next message 11 Press and hold to lock or unlock the keypad 12 Press to turn on the handset speakerphone press again to resume normal handset use 13 Press to review the phonebook Handset display icons overview The battery is low and needs charging Animates when battery is charging On when the battery is fully charged On when the handset is within the range of the base Off when the handset is ...

Страница 19: ...us menu or cancel the current operation Press to clear a character or digit Press to stop the alarm Press to mute or unmute during a call Telephone base Overview 1 3 2 4 5 6 1 New message indicator Volume indicator 2 Page all handsets 3 Delete message Skip to next message Play message Stop message Repeat message 4 Decrease listening volume Increase listening volume 5 Turn on or off the answering m...

Страница 20: ...IST SETTINGS CALL LIST PHONEBOOK Under a selected Call list entry DETAILS ADD TO PB ADD TO BLIST DELETE DELETE ALL CATEGORY Under a selected Phonebook entry ADD ADD TO VIP DEL FROM VIP VIEW EDIT DELETE DELETE ALL PB STATUS Under a selected VIP entry VIEW DELETE DELETE ALL BS SETTINGS HS SETTINGS BS RINGER RING VOLUME DELETE HS DIAL MODE FLASH TIME CHANGE PIN ECO MODE ALARM RING SETUP TONE SETUP LA...

Страница 21: ...ess and hold Share call You can use two cordless handsets at a time on an outside call To make a 3 way conversation 1 Press on the handset during a call 2 Press to select INTERCOM 3 Press to answer call on desination handset 4 Press and hold on the initiating handset CONFERENCE displays Adjust listening volume To adjust the listening volume on a cordless handset During a call press NOTES The hands...

Страница 22: ... caller ID service or only call waiting service or You do not subscribe to caller ID or call waiting services There are fees for caller ID services In addition services may not be available in all areas Redial list Review a redial list entry 1 Press to enter the redial list 2 Press repeatedly to browse until the desired entry displays NOTE You hear a double beep when you reach the beginning or end...

Страница 23: ...LL 4 Press twice to confirm Find handset This feature helps you find all system handsets CAUTIONS Do not press and hold for more than four seconds It may lead to handset deregistration If the handset displays To register HS and see manual refer to Frequent asked questions to register the handset back to the telephone base To start paging Press on the telephone base All idle handsets ring and displ...

Страница 24: ...a telephone number up to 24 digits and a name up to 12 characters You can mark a phonebook entry as a VIP and a VIP entry will be marked with a Add a phonebook entry 1 Press and then press to choose PHONEBOOK Press to confirm 2 Press again to choose ALL CONTACTS If you have entries in the list they will be displayed Press and ADD displays If there is no entry in the list the display shows EMPTY Pr...

Страница 25: ... CONTACTS 4 The screen displays the first entry Press to browse through the entries 5 Press when the desired entry displays 6 Press to choose VIEW and then press to select NOTE You hear a double beep when you reach the beginning or end of the list Add a phonebook entry to VIP list 1 Press whenthe cordless handset is not in use The screen displays the first entry 2 Press to browse through the entri...

Страница 26: ...then press to choose PHONEBOOK Press to confirm 2 Press again to choose ALL CONTACTS The screen displays the first entry Press to browse through the entries 3 When the desired entry displays press to select ADD displays 4 Press to choose DEL FROM VIP and then press to confirm Method 2 1 Press and then press to choose PHONEBOOK Press to confirm 2 Press to choose VIP Press to confirm The screen disp...

Страница 27: ...s to choose PHONEBOOK and then press to select 3 Press again to choose ALL CONTACTS The screen displays the first entry in the phonebook 4 Press and then to choose PB STATUS 5 Press again to select e g 09 100 USED displays Dial a phonebook entry 1 Search for the desired entry in the phonebook see Review the phonebook entries or Review VIP entries 2 Press to selectthe desired entry and then press t...

Страница 28: ...me up to 12 characters Both answered and unanswered calls will be stored in the call list Voicemail calls received from your telephone service provider will also be saved in the call list Review the call list Review the call list to find out who called to return the call or to copy the caller s name and number into your phonebook Latest call is put at the top of the call list When the call list is...

Страница 29: ... to erase a digit Press and hold to erase all digits Press to add a space Save a call list entry to the black list 1 Search for the desired call list entry see Review the call list 2 When the desired entry displays press to select The screen displays DETAILS 3 Press to select ADD TO BLIST and then press to select 4 Use the dialing keys to enter the name and then press The name and number display 5...

Страница 30: ...adding the numbers into the Black List The Black List can store up to 100 entries which is shared with the phonebook You can also block or allow certain types of calls for example calls that have hidden their caller ID calls without caller ID international calls or calls made from payphones You can also choose to block all calls or allow certain calls in the VIP list When a call is blocked the tel...

Страница 31: ...o set block mode off and then press to save Set the type of calls to be blocked 1 Press when the phone is not in use 2 Press toscrolltoCALLBLOCKER and then press to select 3 Press to scroll to SETTINGS and then press to select 4 Press to scroll to CALL TYPE and then press to select 5 Press to select WITHHELD INTERNAT L UNAVAILABLE PAYPHONE and then press to select WITHHELD block all calls that hid...

Страница 32: ... Press again to choose BLACK LIST The screen displays the first entry 3 Press to browse through the entries or use the dialing keys to start a name search NOTE You hear a double beep when you reach the beginning or end of the list Edit a black list entry 1 Search for the desired entry in the black list see Review the black list entries 2 When the desired entry displays press to select ADD displays...

Страница 33: ...voicemail and or To retrieve you typically dial an access number provided by your telephone service provider and then enter a security code Contact your telephone service provider for instructions on how to configure the voicemail settings and listen to messages NOTE After you have listened to all new voicemail messages the indicators on the screen turn off automatically ...

Страница 34: ...et settings Press to control the playback The first received message will play first while the newvoice message is indicated bya icon Oncethemessageisplayed it will be saved automatically and the icon will disappear Control the playback Using the handset 1 Press when the phone is not in use 2 Press to select ANS MACHINE 3 Press again to select MSG PLAYBACK 4 Press to displays STOP FORWARD PREVIOUS...

Страница 35: ...ering machine messages received 0F XX Flashing XX alternatively with OF Answering machine is OFF and there are XX new voice messages received where XX is from 01 to 59 0n XX Answering machine is ON and XX is the number of messages in the answering machine memory 00 Steadily on No voice messages in the answering machine XX Flash There are XX new voice messages received where XX is from 01 to 59 Ste...

Страница 36: ...gress rA Flashing Remote access is in progress LX Steadily on Indicate the current volume level where X is from 1 to 8 non cyclic Record memo Regardless the answering machine is on or off you can record memos as reminders for yourself 1 Press when the phone is not in use 2 Press to select ANS MACHINE 3 Press to scroll to MEMO and press It will start recording Select and press to stop and save the ...

Страница 37: ...ssage will stop playing 3 Enter the 4 digit Remote Access PIN default PIN is 0000 You will hear a single confirmation beep if the PIN is accepted and you then need to press 5 to start playing anymessages NOTES The must be entered while the outgoing message is still playing and the 4 digit PIN should follow without any delays If the 4 digit Remote Access PIN is entered incorrectly you will hear thr...

Страница 38: ...cally It will change back to ANS REC Answer Record mode automatically after some messages have been deleted Turn on off the answering machine By default your answering machine is ON You can select to turn on or off the system Using the handset 1 Press when the phone is not in use 2 Press to select ANS MACHINE 3 Press to scroll to TAM ON OFF and press 4 Press to scroll to ON or OFF 5 Select ON and ...

Страница 39: ...INGS and then press to select 3 Press to scroll to DATE TIME and then press to select 4 Press to scroll to DATE FORMAT TIME FORMAT SET TIME Set date format 1 Follow Set date and time and reach DATE FORMAT Press to select 2 Press to choose DD MM YY or MM DD YY format 3 Press to save Set time format 1 Follow Set date and time and reach TIME FORMAT Press to select 2 Press to choose 12HR or 24HR forma...

Страница 40: ...ess 4 Press to select your preferred ringtone from MELODY 1 to MELODY 10 displays next to the current selection 5 Press to save You hear a confirmation tone Set ringer volume You can set the ringer volume or turn the ringer off on each handset When the ringer is off appears on the screen 1 Follow Ringer and reach RING SETUP option 2 Press to choose RING VOLUME and then press to select 3 Press to s...

Страница 41: ...n press to select 4 Press to choose BATTERYTONE or OUT OF RANGE 5 Press to select 6 Press to choose ON or OFF 7 Press to save Alarm Set alarm on off and alarm time You can set the ALARM alert with handset Set alarm on 1 Press when the phone is not in use 2 Press to choose HS SETTINGS and then press to select 3 Press to select ALARM 4 Press to choose ON and then press to select The screen displays ...

Страница 42: ...choose AUTOANSWER and then press to select 4 Press to choose ON or OFF 5 Press to save Press to return to previous menu Base settings Ringer 1 Press when the phone is not in use 2 Press to choose BS SETTINGS and then press to select 3 Press to select BS RINGER 4 Press to select your preferred ringtone from MELODY 1 to MELODY 5 displays next to the current selection 5 Press to save You hear a confi...

Страница 43: ...ious menu Set dial mode The dial mode is preset to touch tone dialing If you have pulse rotary service you need to change the dial mode to pulse dialing before using the telephone to make a call 1 Press when the phone is not in use 2 Press to choose BS SETTINGS and then press to select 3 Press to choose DIAL MODE and then press to select 4 Press tochooseTONEor PULSE and then press to select displa...

Страница 44: ...and then press to confirm If the old PIN is correct it will show NEW PIN with cursor flashes 5 Enter the new PIN and press 6 Re enter the new PIN to double confirm 7 Press to save Turn on off ECO mode You can reduce transmission power by setting the ECO mode 1 Press when the phone is not in use 2 Press to choose BS SETTINGS and then press to select 3 Press to choose ECO MODE and then press to sele...

Страница 45: ...ils to register to the base If handset is registered to the base sucessfully the base will assign next available handset number to the handset automatically You hear a beep when the registration process completes The registration process takes about 60 seconds complete NOTE If your handset is new make sure you charge it before attempting registration Reset phone settings You can reset your phone t...

Страница 46: ...g machine has two types of answer mode One is ANS REC and the other one is ANSWER ONLY ANS REC is the default setting and it answers the calls and allows callers to leave a message ANSWER ONLY on the other hand only answer the calls but it does not allow callers to leave any messages It will prompt callers to call back later 1 Press when the phone is not in use 2 Press to select ANS MACHINE 3 Pres...

Страница 47: ...ording without saving and return to previous menu option Maximum recording length is 3 minutes Play and delete your outgoing message 1 Press when the phone is not in use 2 Press to select ANS MACHINE 3 Press toscrolltoTAMSETTINGS and press to select 4 Press to scroll to OGM SETTINGS and press to select 5 Press to scroll to ANS REC or ANSWER ONLY and press to select 6 Press to scroll to PLAYBACK an...

Страница 48: ...rding time 1 Press when the phone is not in use 2 Press to select ANS MACHINE 3 Press to scroll to TAM SETTINGS and press to select 4 Press to scroll to RECORD TIME and press to select 5 Press to select between 60S 120S 180S or UNLIMITED Select and press to save the settings and back to previous menu option Select to return to previous menu option without changing and saving Turn on off the call s...

Страница 49: ...and or listen to your messages remotely You can set your own remote access code Default PIN is 0000 1 Press when the phone is not in use 2 Press to select ANS MACHINE 3 Press toscrolltoTAMSETTINGS and then press to select 4 Press to scroll to CHANGE PIN and then press to select The display shows OLD PIN Default PIN is 0000 5 Enter your current 4 digit remote access PIN The PIN is masked as 6 Press...

Страница 50: ...ar a sink bathtub or shower Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety take caution when using electrical appliances during storms Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years Clean it only with a dry non abrasive cloth Do not use dampened cloth or clean...

Страница 51: ...e on that other telephone either then the telephone line cord may be defective Try installing a new telephone line cord If changing the telephone line cord does not help the wall jack or the wiring to this wall jack may be defective Contact your telephone service provider You may be using a new cable or VoIP service the existing telephone jacks in your home may no longer work Contact your service ...

Страница 52: ...o to www vtechphones eu UK for the latest VTech product news Specifications are subject to change without notice 2022 VTech Communications Inc All rights reserved v2 0 12 22 XS105x_UK_WEBCIB_v2 0_221213 ...

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