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WARRANTY STATEMENT
WHAT DOES OUR WARRANTY COVER?
•
Any defect in material or workmanship.
FOR HOW LONG AFTER THE ORIGINAL PURCHASE?
•
To the original purchaser only - ONE YEAR.
WHAT WILL VTECH DO?
•
At our option, repair or replace your unit.
HOW DO I SEND MY UNIT, IN OR OUT OF WARRANTY?
•
Call VTECH Communications customer service for Return Authorization at:
1-800-595-9511
in Canada, call VTECH Electronics at:
1-800-267-7377.
•
Properly pack your unit. lnclude any cables & accessories which were originally
provided with the product. We recommend using the original carton and packing
materials.
•
Include in the package a copy of the sales receipt or other evidence of date of original
purchase (if the unit was purchased within the lase twelve months).
•
Print your name and address, along with a description of the defect, and include this
in the package.
•
Include payment for any service or repair not covered by warranty, as determined by
VTECH Communications.
•
Ship the unit via UPS Insured, or equivalent to:
VTECH COMMUNICATIONS
11035 SW 11th St.
Bldg . B Suite 270
BEAVERTON, OREGON 97005
In Canada, ship the unit via UPS Insured, or equivalent to:
VTECH ELECTRONICS
Suite 200- 7671 Alderbridge Way
Richmond, B.C. V6X 1Z9
VTECH Communications assumes no responsibility for units sent without prior
Return Authorizatlon.
WHAT DOES OUR WARRANTY NOT COVER?
•
Batteries
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Damage from misuse, neglect, or acts of nature(lightning,floods,powersurges,etc.)
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Products which may have been modified or incorporated into other products.
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Products purchased and/or operated outside the USA, its territories, or Canada.
•
Products serviced by the owner or a service facility not expressly authorized by VTECH
Communications.
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Products purchased more than 12 months form current date.
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Units purchased in "AS IS" condition, or units purchased as "Distressed Merchandise".
HOW DOES STATE LAW OR PROVINCE LAW RELATE TO THIS WARRANTY?
•
This warranty gives you specific rights. You may also have other rights which vary
from state to state or from province to province.
