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WARRANTY
WHAT DOES OUR WARRANTY COVER?
•
Any defect in material or workmanship.
FOR HOW LONG AFTER THE ORIGINAL PURCHASE?
•
To the original purchaser only – ONE YEAR.
WHAT WILL VTECH DO?
•
At our option, repair or replace your unit.
HOW DO I SEND MY UNIT, IN OR OUT OF WARRANTY?
•
Call VTech Communications customer service for Return Authorization at::
1-800-595-9511
•
Properly pack your unit. Include any cables & accessories, which were originally
provided with the product. We recommend using the original carton and packing
materials.
•
Include in the package a copy of the sales receipt or other evidence of date
of original purchase (if the unit was purchased within the last twelve months).
•
Print you name and address, along with a description of the defect, and include
this in the package.
•
Include payment for any service or repair not covered by warranty, as
determined by VTech Communications.
•
Ship the unit via UPS Insured, or equivalent to:
VTECH COMMUNICATIONS
8770 SW NIMBUS AVENUE
BEAVERTON, OREGON 97008
VTech Communications assumes no responsibility for units sent without prior
Return Authorization
WHAT DOES OUR WARRANTY NOT COVER?
•
Batteries
•
Damage from misuse, neglect, or acts of nature (lightning, floods, power surges,
etc.)
•
Products which may have been modified or incorporated into other products
•
Products purchase and/or operated outside the USA,its territories, or Canada.
•
Products serviced by the owner or a service facility not expressly authorized
by VTech Communications
•
Products purchased more than 12 months from current date
•
Units purchased in “AS IS” condition or units purchased as “Distressed
Merchandise”.
HOW DOES STATE LAW RELATE TO THIS WARRANTY?
•
This warranty gives you specific rights. You may also have other rights that
vary from state to state.
IF YOU PURCHASED YOUR TELEPHONE IN CANADA
Please call 1-604-273-5131
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