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VTech Communications, Inc.
A member of THE VTECH GROUP OF COMPANIES.
VTech is a registered trademark of VTech Holdings Limited.
Specifications are subject to change without notice.
© 2018 VTech Communications, Inc.
All rights reserved. 09/18. SN5307_CIB_V1.0
Document order number: 91-010997-010-100

Designed to fit your home.

And your life.

other than specified access doors may
expose you to dangerous voltages or
other risks. Incorrect reassembling can
cause electric shock when the product is
subsequently used.

12. Do not overload wall outlets and extension

cords.

13. Unplug this product from the wall outlet

and refer servicing to an authorized service
facility under the following conditions:

• When the power supply cord or plug is

damaged or frayed.

• If liquid has been spilled onto the

product.

• If the product has been exposed to rain

or water.

• If the product does not operate normally

by following the operating instructions.
Adjust only those controls that are
covered by the operation instructions.
Improper adjustment of other controls
may result in damage and often requires
extensive work by an authorized
technician to restore the product to
normal operation.

• If the product has been dropped and

the charger and/or handset has been
damaged.

• If the product exhibits a distinct change in

performance.

14. Avoid using a telephone (other than

cordless) during an electrical storm. There
is a remote risk of electric shock from
lightning.

15. Do not use the telephone to report a gas

leak in the vicinity of the leak. Under certain
circumstances, a spark may be created when
the adapter is plugged into the power
outlet, or when the handset is replaced in
its cradle. This is a common event associated
with the closing of any electrical circuit.
The user should not plug the phone into a
power outlet, and should not put a charged
handset into the cradle, if the phone is
located in an environment containing
concentrations of flammable or flame-
supporting gases, unless there is adequate
ventilation. A spark in such an environment
could create a fire or explosion. Such
environments might include: medical use

of oxygen without adequate ventilation;
industrial gases (cleaning solvents; gasoline
vapors; etc.); a leak of natural gas; etc.

16. Only put the handset next to your ear when

it is in normal talk mode.

17. The power adapter is intended to be

correctly oriented in a vertical or floor mount
position. The prongs are not designed to
hold the plug in place if it is plugged into a
ceiling, under-the-table or cabinet outlet.

18. For pluggable equipment, the socket-outlet

shall be installed near the equipment and
shall be easily accessible.

19.

CAUTION

: Use only the batteries indicated in

this manual. There may be a risk of explosion
if a wrong type of battery is used for the
handset. Use only the supplied rechargeable
battery or replacement battery pack
(BT183342/BT283342) for the handset. Do
not dispose of batteries in a fire. They may
explode. Dispose of used battery according
to the information in The RBRC® seal.

20. Use only the adapter included with this

product. Incorrect adapter polarity or
voltage can seriously damage the product.
Charger power adapter: Output:
6V AC @ 300mA.

SAVE THESE INSTRUCTIONS

Battery

• Use only the battery provided or equivalent.

To order a replacement, visit our website at
www.vtechphones.com or call
1 (800) 595-9511. In Canada, go to
www.vtechcanada.com or call
1 (800) 267-7377.

• Do not dispose of the battery in a fire. Check

with local waste management codes for
special disposal instructions.

• Do not open or mutilate the battery. Released

electrolyte is corrosive and may cause burns
or injury to the eyes or skin. The electrolyte
may be toxic if swallowed.

• Exercise care in handling batteries in order

not to create a short circuit with conductive
materials.

• Charge the battery provided with this product

only in accordance with the instructions and
limitations specified in this manual.

Precautions for users of implanted cardiac
pacemakers

Cardiac pacemakers (applies only to digital
cordless telephones):
Wireless Technology Research, LLC (WTR),
an independent research entity, led a
multidisciplinary evaluation of the interference
between portable wireless telephones and
implanted cardiac pacemakers. Supported by
the U.S. Food and Drug Administration, WTR
recommends to physicians that:

Pacemaker patients

• Should keep wireless telephones at least six

inches from the pacemaker.

• Should NOT place wireless telephones

directly over the pacemaker, such as in a
breast pocket, when it is turned ON.

• Should use the wireless telephone at the ear

opposite the pacemaker.

WTR’s evaluation did not identify any risk
to bystanders with pacemakers from other
persons using wireless telephones.

About cordless telephones

• Privacy:

The same features that make a

cordless telephone convenient create some
limitations. Telephone calls are transmitted
between the telephone base and the
cordless handset by radio waves, so there
is a possibility that the cordless telephone
conversations could be intercepted by radio
receiving equipment within range of the
cordless handset. For this reason, you should
not think of cordless telephone conversations
as being as private as those on corded
telephones.

• Electrical power:

The telephone base of this

cordless telephone must be connected to a
working electrical outlet. The electrical outlet
should not be controlled by a wall switch.
Calls cannot be made from the cordless
handset if the telephone base is unplugged,
switched off or if the electrical power is
interrupted.

• Potential TV interference:

Some cordless

telephones operate at frequencies that may
cause interference to televisions and VCRs.
To minimize or prevent such interference, do
not place the telephone base of the cordless

telephone near or on top of a TV or VCR.
If interference is experienced, moving the
cordless telephone farther away from the
TV or VCR often reduces or eliminates the
interference.

• Rechargeable batteries:

Exercise care in

handling batteries in order not to create a
short circuit with conducting material such
as rings, bracelets and keys. The battery or
conductor may overheat and cause harm.
Observe proper polarity between the battery
and the battery charger.

• Nickel-metal hydride rechargeable batteries:

Dispose of these batteries in a safe manner.

Do not burn or puncture the battery. Like

other batteries of this type, if burned or

punctured, they could release caustic material

which could cause injury.

The RBRC® seal

The RBRC® seal on the nickel-metal hydride
battery indicates that VTech Communications,
Inc. is voluntarily participating in an industry
program to collect and recycle these batteries
at the end of their useful lives, when taken out
of service within the United States and Canada.
The RBRC® program provides a convenient
alternative to placing used nickel-metal hydride
batteries into the trash or municipal waste,
which may be illegal in your area.
VTech’s participation in RBRC® makes it easy
for you to drop off the spent battery at local
retailers participating in the RBRC® program or
at authorized VTech product service centers.
Please call

1 (800) 8 BATTERY

® for information

on Ni-MH battery recycling and disposal bans/
restrictions in your area. VTech’s involvement
in this program is part of its commitment to
protecting our environment and conserving
natural resources.

RBRC® and 1 (800) 8 BATTERY

are registered

trademarks of Rechargeable Battery Recycling
Corporation.

FCC and IC regulations

FCC Part 15

NOTE: This equipment has been tested and
found to comply with the requirements for
a Class B digital device under Part 15 of the
Federal Communications Commission (FCC)
rules. These requirements are intended to
provide reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses and can
radiate radio frequency energy and, if not
installed and used in accordance with the
instructions, may cause harmful interference
to radio communications. However, there is
no guarantee that interference will not occur
in a particular installation. If this equipment
does cause harmful interference to radio or
television reception, which can be determined
by turning the equipment off and on, the user is
encouraged to try to correct the interference by
one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the

equipment and receiver.

• Connect the equipment into an outlet on

a circuit different from that to which the
receiver is connected.

• Consult the dealer or an experienced radio/

TV technician for help.

WARNING: Changes or modifications to this
equipment not expressly approved by the party
responsible for compliance could void the
user’s authority to operate the equipment.
This device complies with Part 15 of the FCC
rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any
interference received, including interference
that may cause undesired operation. Privacy
of communications may not be ensured when
using this telephone.
To ensure safety of users, the FCC has
established criteria for the amount of radio
frequency energy that can be safely absorbed
by a user or bystander according to the
intended usage of the product. This product
has been tested and found to comply with
the FCC criteria. The telephone base shall be

installed and used such that parts of the user’s
body other than the hands are maintained at a
distance of approximately 20 cm (8 inches) or
more.
This Class B digital apparatus complies with
Canadian requirement:
CAN ICES-3 (B)/NMB-3(B)

FCC Part 68 and ACTA

This equipment complies with Part 68 of the
FCC rules and with technical requirements
adopted by the Administrative Council for
Terminal Attachments (ACTA). The label on the
back or bottom of this equipment contains,
among other things, a product identifier in
the format US:AAAEQ##TXXXX. This identifier
must be provided to your telephone service
provider upon request.
The plug and jack used to connect this
equipment to premises wiring and the
telephone network must comply with
applicable Part 68 rules and technical
requirements adopted by ACTA. A compliant
telephone cord and modular plug is provided
with this product. It is designed to be
connected to a compatible modular jack that
is also compliant. An RJ11 jack should normally
be used for connecting to a single line and
an RJ14 jack for two lines. See the installation
instructions in the user’s manual.
The Ringer Equivalence Number (REN) is
used to determine how many devices you
may connect to your telephone line and still
have them ring when you are called. The
REN for this product is encoded as the 6th
and 7th characters following the US: in the
product identifier (e.g., if ## is 03, the REN
is 0.3). In most, but not all areas, the sum of
all RENs should be five (5.0) or less. For more
information, please contact your telephone
service provider.
This equipment must not be used with Party
Lines. If you have specially wired alarm dialing
equipment connected to your telephone
line, ensure the connection of this equipment
does not disable your alarm equipment. If you
have questions about what will disable alarm
equipment, consult your telephone service
provider or a qualified installer.
If this equipment is malfunctioning, it must be
unplugged from the modular jack until the

problem has been corrected. Repairs to this
telephone equipment can only be made by the
manufacturer or its authorized agents. For repair
procedures, follow the instructions outlined
under the

Limited warranty

If this equipment is causing harm to the
telephone network, the telephone service
provider may temporarily discontinue your
telephone service. The telephone service
provider is required to notify you before
interrupting service. If advance notice is
not practical, you will be notified as soon as
possible. You will be given the opportunity to
correct the problem and the telephone service
provider is required to inform you of your right
to file a complaint with the FCC. Your telephone
service provider may make changes in its
facilities, equipment, operation, or procedures
that could affect the proper functioning of
this product. The telephone service provider
is required to notify you if such changes are
planned.
If this product is equipped with a corded or
cordless handset, it is hearing aid compatible.
If this product has memory dialing locations,
you may choose to store emergency telephone
numbers (e.g., police, fire, medical) in these
locations. If you do store or test emergency
numbers, please: Remain on the line and briefly
explain the reason for the call before hanging
up.
Perform such activities in off-peak hours, such
as early morning or late evening.

Industry Canada

This device complies with Industry Canada
licence-exempt RSS standard(s).
Operation is subject to the following two
conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any
interference received, including interference
that may cause undesired operation.
Privacy of communications may not be ensured
when using this telephone.
The term ‘’IC:‘’ before the certification/
registration number only signifies that the
Industry Canada technical specifications were
met.
The Ringer Equivalence Number (REN) for this
terminal equipment is NAN. The REN indicates

the maximum number of devices allowed to
be connected to a telephone interface. The
termination of an interface may consist of any
combination of devices subject only to the
requirement that the sum of the RENs of all the
devices not exceed five.
Remark: The word “NAN” means “Not
Applicable”.
This product meets the applicable Innovation,
Science and Economic Development Canada
technical specifications.

California Energy Commission
battery charging testing instructions

This telephone is set up to comply with the
energy-conserving standards right out of
the box. These instructions are intended for
California Energy Commission (CEC) compliance
testing only. When the CEC battery charging
testing mode is activated, all telephone
functions, except battery charging, will be
disabled.
When first purchased and properly installed
for charging (see

Install the battery

), put the

handset on the charger to charge. The CEC
battery charging testing mode is activated
while charging.
If you have registered the handset to

SN5127/

SN5147

telephone base, below are the testing

instructions.

To activate the CEC battery charging testing
mode

1. Unplug the telephone base power

adapter from the power outlet. Make sure
all handsets are plugged with charged
batteries before proceeding.

2. While you press and hold

PAGE

, plug the

telephone base power adapter back to the
power outlet.

3. After about 20 seconds, the visual ringer

indicator light on the telephone base turns
on. Keep pressing

PAGE

until the visual

ringer indicator light starts flashing. Release

PAGE

and then press it again within 2

seconds.

When the phone successfully enters the CEC
battery charging testing mode, the visual ringer
indicator light turns off.

• When the phone fails to enter this mode,

repeat Step 1 through Step 3 above.

• The telephone base will be powered up

as normal if you fail to press

PAGE

within 2

seconds in Step 3.

To deactivate the CEC battery charging testing
mode

1. Unplug the telephone base power adapter

from the power outlet, then plug it back in.
Then the telephone base is powered up as
normal.

2. Register your handsets back to the

telephone base. Refer to the

Add and

register a photo speed dial handset

section

of this manual.

For C-UL compliance only

Mesures de sécurité importantes

Afin de réduire les risques d’incendie, de
blessures corporelles ou d’électrocution, suivez
toujours ces mesures préventives de base
lorsque vous utilisez votre téléphone :
1. Lisez et comprenez bien toutes les

instructions.

2. Observez toutes les instructions et mises en

garde inscrites sur l’appareil.

3. Débranchez ce téléphone de la prise murale

avant de le nettoyer. N’utilisez pas de
nettoyeurs liquides ni en aérosol. N’utilisez
qu’un chiffon doux et légèrement humecté.

4. N’utilisez pas ce produit près de l’eau, tel

que près d’un bain, d’un lavabo, d’un évier
de cuisine, d’un bac de lavage ou d’une
piscine, ou dans un sous-sol humide ou sous
la douche.

5. Ne déposez pas ce téléphone sur un chariot,

support ou table chancelants. L’appareil
pourrait tomber et être sérieusement
endommagé.

6. Évitez d’installer le système téléphonique

dans les endroits soumis à une température
extrême, à la lumière directe du soleil ou
à proximité immédiate d’autres appareils
électriques ou électroniques. Protégez votre
téléphone contre les sources d’humidité,
la poussière, les vapeurs et les liquides
corrosifs.

7. Le boîtier de l’appareil est doté de fentes

et d’ouvertures d’aération situées à
l’arrière ou en dessous. Afin d’empêcher la
surchauffe, ces ouvertures ne doivent pas
être obstruées en plaçant l’appareil sur un
lit, divan, tapis ou autre surface similaires.
Ne placez pas cet appareil à proximité d’un
élément de chauffage ni d’une plinthe
électrique. De plus, ne l’installez pas dans
une unité murale ou un cabinet fermé qui ne
possède pas d’aération adéquate.

8. Ne faites fonctionner cet appareil

qu’avec le type d’alimentation indiqué
sur les étiquettes de l’appareil. Si vous
ne connaissez pas le voltage de votre
maison, consultez votre marchand ou votre
fournisseur d’électricité.

9. Ne déposez rien sur le cordon

d’alimentation. Installez cet appareil dans un
endroit sécuritaire, là où personne ne pourra
trébucher sur la ligne d’alimentation ni le
cordon téléphonique modulaire.

10. N’insérez jamais d’objets à travers les

fentes et ouvertures de cet appareil, car ils
pourraient toucher à des points de tension
dangereux ou court-circuiter des pièces,
ce qui constituerait un risque d’incendie ou
d’électrocution. N’échappez pas de liquides
dans l’appareil.

11. Afin de réduire les risques d’électrocution,

ne démontez pas l’appareil, mais apportez-le
plutôt à un centre de service qualifié s’il doit
être réparé. En enlevant le couvercle, vous
vous exposez à des tensions dangereuses
ou autres dangers similaires. Un remontage
inadéquat peut être à l’origine d’une
électrocution lors d’une utilisation ultérieure
de l’appareil. Débranchez l’appareil avant de
procéder au nettoyage. Utilisez un chiffon
humide et doux.

12. Ne surchargez pas les prises de courant et

les rallonges.

13. Débranchez cet appareil de la prise

de courant et communiquez avec le
département de service à la clientèle de
VTech dans les cas suivants :

• Lorsque le cordon d’alimentation est

endommagé ou écorché.

• Si du liquide a été échappé dans

l’appareil.

• Si l’appareil a été exposé à une source

d’humidité telle que la pluie ou l’eau.

• Si le produit ne fonctionne pas normale-

ment en respectant les instructions de
fonctionnement. Réglez uniquement les
commandes indiquées dans le les instruc-
tions de fonctionnement. Les réglages
incorrects des autres commandes pour-
raient provoquer un dommage qui pour-
rait exiger un travail exhaustif de la part
d’un technicien autorisé afin de rétablir le
fonctionnement normal de l’appareil.

• Si le produit a été échappé et que le so-

cle et/ou le combiné a été endommagé.

• Si le produit affiche une nette diminution

de sa performance.

14. Évitez d’utiliser un téléphone (autre qu’un

sans fil) pendant un orage. Les éclairs
peuvent être à l’origine d’une électrocution.

15. N’utilisez pas le téléphone pour rapporter

une fuite de gaz à proximité de la fuite. En
certaines circonstances, une flammèche
pourrait être provoquée lorsque
l’adaptateur est branché à une prise de
courant, ou lorsque le combiné est déposé
sur le socle. Ceci est un événement commun
associé à la fermeture d’un circuit électrique.
L’utilisateur ne devrait pas brancher le
téléphone à une prise de courant, et ne
devrait pas déposer le combiné chargé sur
le socle, si le téléphone se trouve à proximité
d’un endroit comportant des concentrations
de gaz inflammables, à moins que la
ventilation soit adéquate. Une flammèche
dans un tel endroit pourrait provoquer
un incendie ou une explosion. De tels
environnements peuvent comprendre: des
endroits où l’on utilise de l’oxygène médical
sans ventilation adéquate; des gaz industriels
(dissolvants de nettoyage, des vapeurs
d’essence, etc.); une fuite de gaz naturel, etc.

16. Ne placez que le combiné de votre

téléphone près de votre oreille lorsqu’en
mode de conversation.

17. Ces adaptateurs ont été conçus pour être

orientés en position verticale ou montés au
sol. Les broches ne sont pas conçues pour
maintenir l’adaptateur en place si celui-ci est
barnché dans une prise au plafond ou sous
une table/ armoire.

18. Pour les PRODUITS À BRANCHER À UNE

PRISE DE COURANT, la prise de courant doit
être installée près du produit, afin d’assurer
une accessibilité sécuritaire à la prise de
courant.

19. MISE EN GARDE: Il peut y avoir un risque

d’explosion si vous utilisez le mauvais
type de piles pour le téléphone. N’utilisez
que le bloc-piles rechargeable inclus ou
le bloc-piles de rechange (BT183342/
BT283342). N’incinérez pas les piles. Celles-ci
risqueraient d’exploser. Jetez les piles usées
selon les renseignements suivant le sceau du
RBRC

20. N’utilisez que les adaptateurs inclus avec ce

produit. L’utilisation d’un adaptateur dont
la polarité ou la tension serait inadéquate
risque d’endommager sérieusement le
produit et mettre votre sécurité en péril.
Adaptateur:
Sortie : 6 V CA 300 mA

CONSERVEZ CES INSTRUCTIONS

Pile

• N’utilisez que la pile incluse ou l’équivalent.

Pour commander une pile de recharge,
visitez notre site Web au
www.vtechphones.com ou composez le
1-800-595-9511. Au Canada, visitez le
www.vtechcanada.com ou composez le
1-800-267-7377.

• Ne jetez pas la pile au feu. Vérifiez les

instructions spécifiques de mise aux rebus
auprès des autorités locales.

• N’ouvrez pas et ne mutilez pas la pile.

L’électrolyte qui s’en échapperait est corrosif
et pourrait causer des brûlures ou des
blessures aux yeux ou à la peau. L’électrolyte
est toxique si avalé.

• Soyez prudents lorsque vous manipulez

les piles afin d’éviter les courts-circuits
provoqués par des matériaux conducteurs.

• Rechargez la pile incluse avec cet appareil,

selon les instructions et limites spécifiées dans
ce guide d’utilisation.

Stimulateurs cardiaques implantés dans
l’organisme

Les simulateurs cardiaques (s’applique
uniquement aux téléphones numériques sans
fil) :
L’organisme ‘Wireless Technology Research, LLC
(WTR)’, une firme de recherche indépendante,
a mené une évaluation pluridisciplinaire
des interférences entre les téléphones sans
fil portatifs et les stimulateurs cardiaques
implantés dans l’organisme. Appuyée par
l’Administration des aliments et drogues (FDA)
des États-Unis, la firme WTR recommande aux
médecins :

Avis aux détenteurs de stimulateurs cardiaques

• Ils doivent tenir le téléphone sans fil à une

distance d’au moins six pouces du stimulateur
cardiaque.

• Ils ne doivent PAS placer le téléphone sans

fil directement sur le stimulateur cardiaque,
tel que dans une poche de chemise, lorsque
celui-ci est en marche.

• Ils doivent utiliser le téléphone sans fil en

l’appuyant sur l’oreille qui se trouve dans la
direction opposée au stimulateur cardiaque.

L’étude effectuée par l’organisme WRS n’a
pas identifié de risque pour les détenteurs de
simulateurs cardiaques causés par les gens qui
utilisent un téléphone sans fil à proximité de
ceux-ci.

À propos des téléphones sans fil

•

Confidentialité :

Les mêmes caractéristiques

qui constituent des avantages pour les
téléphones sans fil affichent également
des restrictions. Les appels téléphoniques
sont transmis entre le combiné sans fil et
le socle par le biais d’ondes radio ; il y a
donc la possibilité que vos conversations
téléphoniques sans fil soient interceptées
par des équipements de réception radio
se trouvant dans la portée du combiné sans
fil. Pour cette raison, vous ne devez pas

percevoir les communications téléphoniques
sans fil comme étant aussi confidentielles que
celles des téléphones à cordons.

•

Alimentation électrique :

Le socle de ce

téléphone sans fil doit être branché à une
prise électrique fonctionnelle. La prise
électrique ne doit pas être contrôlée par un
interrupteur mural. Les appels ne pourront
pas être effectués du combiné sans fil si le
socle est débranché ou mis hors tension ou si
le courant est coupé.

•

Possibilité d’interférences aux téléviseurs :

Certains téléphones sans fil fonctionnent
sur des fréquences pouvant causer des
interférences aux téléviseurs et aux
magnétoscopes. Pour réduire ou prévenir de
telles interférences, ne placez pas le socle du
téléphone sans fil près ou sur un téléviseur ou
magnétoscope. S’il y a présence de parasites,
il est conseillé d’éloigner le téléphone sans
fil du téléviseur ou du magnétoscope afin de
réduire possiblement les interférences.

•

Piles rechargeables :

Manipulez les piles avec

soin afin de ne pas les court-circuiter avec
des bagues, bracelets ou clés. Les piles ou le
conducteur peut surchauffer et causer des
blessures. Respectez la polarité adéquate
entre la pile et le chargeur.

•

Les bloc-piles rechargeables à l’hydrure
métallique de nickel :

Jetez ces blocs-piles

de manière écologique et sécuritaire. Ne les
incinérez pas et ne les percez pas. Tel que
les autres piles de ce type, elles pourraient
dégager une matière toxique qui peut causer
des blessures corporelles si elles sont brûlées
ou percées.

Limited warranty

What does this limited warranty cover?

The manufacturer of this VTech Product
warrants to the holder of a valid proof of
purchase (“Consumer” or “you”) that the
Product and all accessories provided in the
sales package (“Product”) are free from defects
in material and workmanship, pursuant to the
following terms and conditions, when installed
and used normally and in accordance with the
Product operating instructions. This limited

warranty extends only to the Consumer for
Products purchased and used in the United
States of America and Canada.

What will VTech do if the Product is not free
from defects in materials and workmanship
during the limited warranty period (“Materially
Defective Product”)?

During the limited warranty period, VTech’s
authorized service representative will repair
or replace at VTech’s option, without charge,
a Materially Defective Product. If we repair
the Product, we may use new or refurbished
replacement parts. If we choose to replace
the Product, we may replace it with a new or
refurbished Product of the same or similar
design. We will retain defective parts, modules,
or equipment. Repair or replacement of the
Product, at VTech’s option, is your exclusive
remedy. VTech will return the repaired or
replacement Products to you in working
condition. You should expect the repair or
replacement to take approximately 30 days.

How long is the limited warranty period?

The limited warranty period for the Product
extends for ONE (1) YEAR from the date
of purchase. If VTech repairs or replaces a
Materially Defective Product under the terms of
this limited warranty, this limited warranty also
applies to the repaired or replacement Product
for a period of either (a) 90 days from the date
the repaired or replacement Product is shipped
to you or
(b) the time remaining on the original
one-year warranty; whichever is longer.

What is not covered by this limited warranty?

This limited warranty does not cover:
1. Product that has been subjected to misuse,

accident, shipping or other physical
damage, improper installation, abnormal
operation or handling, neglect, inundation,
fire, water or other liquid intrusion; or

2. Product that has been damaged due

to repair, alteration or modification by
anyone other than an authorized service
representative of VTech; or

3. Product to the extent that the problem

experienced is caused by signal conditions,
network reliability, or cable or antenna
systems; or

4. Product to the extent that the problem is

caused by use with non-VTech accessories;
or

5. Product whose warranty/quality stickers,

product serial number plates or electronic
serial numbers have been removed, altered
or rendered illegible; or

6. Product purchased, used, serviced, or

shipped for repair from outside the United
States of America or Canada, or used
for commercial or institutional purposes
(including but not limited to Products used
for rental purposes); or

7. Product returned without a valid proof of

purchase (see item 2 on the next page); or

8. Charges for installation or set up, adjustment

of customer controls, and installation or
repair of systems outside the unit.

How do you get warranty service?

To obtain warranty service in the USA, please
visit our website at www.vtechphones.com or
call 1 (800) 595-9511. In Canada, go to
www.vtechcanada.com or call 1 (800) 267-7377.

NOTE

: Before calling for service, please review

the user’s manual - a check of the Product’s
controls and features may save you a service
call.
Except as provided by applicable law, you
assume the risk of loss or damage during
transit and transportation and are responsible
for delivery or handling charges incurred in
the transport of the Product(s) to the service
location. VTech will return repaired or
replaced Product under this limited warranty.
Transportation, delivery or handling charges
are prepaid. VTech assumes no risk for damage
or loss of the Product in transit. If the Product
failure is not covered by this limited warranty, or
proof of purchase does not meet the terms of
this limited warranty, VTech will notify you and
will request that you authorize the cost of repair
prior to any further repair activity. You must pay
for the cost of repair and return shipping costs
for the repair of Products that are not covered
by this limited warranty.

Important safety instructions

When using your telephone equipment, basic

safety precautions should always be followed to

reduce the risk of fire, electric shock and injury,

including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked

on the product.

3. Unplug this product from the wall outlet

before cleaning. Do not use liquid or aerosol
cleaners. Use a damp cloth for cleaning

4. Do not use this product near water such as

near a bath tub, wash bowl, kitchen sink,
laundry tub or a swimming pool, or in a wet
basement or shower.

5. Do not place this product on an unstable

table, shelf, stand or other unstable surfaces.

6. Avoid placing the telephone system in

places with extreme temperature, direct
sunlight, or other electrical devices. Protect
your phone from moisture, dust, corrosive
liquids and fumes.

7. Slots and openings in the back or bottom

of the charger and handset are provided
for ventilation. To protect them from
overheating, these openings must not be
blocked by placing the product on a soft
surface such as a bed, sofa or rug. This
product should never be placed near or
over a radiator or heat register. This product
should not be placed in any area where
proper ventilation is not provided.

8. This product should be operated only from

the type of power source indicated on the
marking label. If you are not sure of the type
of power supply in your home or office,
consult your dealer or local power company.

9. Do not allow anything to rest on the power

cord. Do not install this product where the
cord may be walked on.

10. Never push objects of any kind into this

product through the slots in the charger or
handset because they may touch dangerous
voltage points or create a short circuit. Never
spill liquid of any kind on the product.

11. To reduce the risk of electric shock, do not

disassemble this product, but take it to
an authorized service facility. Opening or
removing parts of the charger or handset

What must you return with the Product to get
warranty service?

1. Return the entire original package and

contents including the Product to the VTech
service location along with a description of
the malfunction or difficulty; and

2. Include a “valid proof of purchase” (sales

receipt) identifying the Product purchased
(Product model) and the date of purchase or
receipt; and

3. Provide your name, complete and correct

mailing address, and telephone number.

Other limitations

This warranty is the complete and exclusive
agreement between you and VTech.
It supersedes all other written or oral
communications related to this Product. VTech
provides no other warranties for this Product.
The warranty exclusively describes all of VTech’s
responsibilities regarding the Product. There
are no other express warranties. No one is
authorized to make modifications to this limited
warranty and you should not rely on any such
modification.
State/Provincial Law Rights: This warranty gives
you specific legal rights, and you may also have
other rights, which vary from state to state or
province to province.
Limitations: Implied warranties, including
those of fitness for a particular purpose and
merchantability (an unwritten warranty that
the Product is fit for ordinary use) are limited
to one year from the date of purchase. Some
states/provinces do not allow limitations on how
long an implied warranty lasts, so the above
limitation may not apply to you. In no event
shall VTech be liable for any indirect, special,
incidental, consequential, or similar damages
(including, but not limited to lost profits or
revenue, inability to use the Product or other
associated equipment, the cost of substitute
equipment, and claims by third parties)
resulting from the use of this Product. Some
states/provinces do not allow the exclusion
or limitation of incidental or consequential
damages, so the above limitation or exclusion
may not apply to you.