PRODUCT WARRANTY
This Warranty is applicable only to the original purchaser,
is non-transferable and applies only to “VTech” products or
parts. This product is covered by a 3-month Warranty from
the original purchase date, under normal use and service,
against defective workmanship and materials. This Warranty does not apply
to (a) consumable parts, such as batteries; (b) cosmetic damage, including
but not limited to scratches and dents; (c) damage caused by use with non-
VTech products; (d) damage caused by accident, misuse, unreasonable use,
immersion in water, neglect, abuse, battery leakage, or improper installation,
improper service, or other external causes; (e) damage caused by operating
the product outside the permitted or intended uses described by VTech in the
owner’s manual; (f) a product or part that has been modified (g) defects caused
by normal wear and tear or otherwise due to the normal aging of the product; or
(h) if any VTech serial number has been removed or defaced.
Prior to returning a product for any reason, please notify the VTech Consumer
Services Department by going to our website at vtechkids.com, filling out
our Contact Us form located under the Customer Support link or calling
1-800-521-2010.
If the service representative is unable to resolve the issue, you will be provided
instructions on how to return the product and have it replaced under Warranty.
Return of the product under Warranty must adhere to the following rules: If
VTech believes that there may be a defect in the materials or workmanship of the
product and can confirm the purchase date and location of the product, we will
at our discretion replace the product with a new unit or product of comparable
value. A replacement product or parts assumes the remaining Warranty of the
original product or 30 days from the date of replacement, whichever provides
longer coverage.
THIS WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND
IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER
ORAL, WRITTEN, STATUTORY, EXPRESS OR IMPLIED. IF VTECH CANNOT
LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES THEN TO THE
EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED TO
THE DURATION OF THE EXPRESS WARRANTY AND TO THE REPLACEMENT
SERVICE AS DETERMINED BY VTECH IN ITS SOLE DISCRETION.
To the extent permitted by law, VTech will not be responsible for direct, special,
incidental or consequential damages resulting from any breach of Warranty.
This Warranty is not intended to persons or entities outside the United States
of America. Any disputes resulting from this Warranty shall be subject to the
final and conclusive determination of VTech.
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