9
TROUBLESHOOTING
If for some reason the unit stops working or malfunctions, please follow these
steps:
1. Please turn the unit OFF.
2. Interrupt the power supply by removing the batteries.
3. Let the unit stand for a few minutes, then replace the batteries.
4. Turn the unit ON. The unit should now be ready to play with again.
5. If the product still does not work, install a brand new set of batteries.
If the problem persists, please contact our Consumer Services Department
and a service representative will be happy to help you.
CONSUMER SERVICES
Creating and developing VTech
®
products is accompanied by a responsibility
that we at VTech
®
take very seriously. We make every effort to ensure the
accuracy of the information, which forms the value of our products. However,
errors sometimes can occur. It is important for you to know that we stand
behind our products and encourage you to call our Consumer Services
Department with any problems and/or suggestions that you might have. A
service representative will be happy to help you.
UK Customers:
Phone: 0330 678 0149 (from UK) or +44 330 678 0149 (outside UK)
Website: www.vtech.co.uk/support
Australian Customers:
Phone: 1800 862 155
Website: support.vtech.com.au
NZ Customers:
Phone: 0800 400 785
Website: support.vtech.com.au
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