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Additional information
Problem
Suggestion
My calls fade in and
out while I’m using my
handset .
• Other electronic products can cause interference with your cordless telephone . Try installing
your telephone as far away from these types of electronic devices as possible: wireless routers,
radios, radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions,
personal computers, kitchen appliances and other cordless telephones .
• Microwave ovens operate on the same frequency as your telephone . It is normal to experience
static on your telephone while the microwave oven is in operation . Do not install this telephone
in the same outlet or near the microwave oven .
• If your telephone is plugged in with a modem or surge protector, plug the telephone (or modem/
surge protector) into a different location . If this solves the problem, relocate your telephone or
modem farther apart from one another, or use a different surge protector .
• Relocate your telephone to a higher location . The telephone will have better reception when
installed in a high area .
• If the other telephones in your home are having the same problem, the problem is in your wiring
or local service .
The
CHARGE
light
is off .
• Clean the handset and charging contacts on the telephone base each month using a pencil
eraser or cloth .
• Make sure the power and line cords are plugged in correctly and firmly.
• Reset the telephone base . Unplug the unit’s electrical power . Wait for 5 seconds then plug it
back in . Allow up to one minute for the handset and the telephone to synchronize .
• Your telephone might be malfunctioning . Please refer to the
Warranty
section of this user’s
manual for further instruction .
Troubleshooting
