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Help
The telephone does not ring when there is an incoming call.
• Make sure the handset ringer volume is not set to the lowest level and the telephone base ringer volume is not set to zero.
• Make sure the telephone line cord and power adapter are plugged in properly.
• The handset might be too far from the telephone base. Move it closer to the telephone base.
• There might be too many extension phones on the telephone line to allow all of them to ring simultaneously. Unplug some of them.
• If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact the local telephone
company (charges might apply).
• Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is in the telephone wall jack.
Contact your local telephone company (charges might apply).
• The telephone line cord might be malfunctioning. Install a new telephone line cord.
• Re-install the battery pack and place the handset in the telephone base or charger.
• Wait for the handset to synchronize with the telephone base. Allow up to one minute for this to take place.
I hear noise on the cordless handset and the keys do not work.
• Make sure the telephone line cord is plugged in securely.
• Other electronic products can cause interference to your cordless telephone. Install your telephone as far away as possible from electronic
devices such as: wireless routers, radios, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal
computers, kitchen appliances, and other cordless telephones.
• Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the handset and telephone base to reset.
My caller ID features are not working properly.
• Caller ID is a subscription service. You must subscribe to this service from your local telephone company for this feature to work on your telephone.
• The caller might not be calling from an area which supports caller ID.
• Both you and the caller's telephone companies must use equipment compatible with the caller ID service.
• The caller ID information shows after the first or second ring.
The answering system does not answer after the number of rings that I programmed it.
• Make sure the answering system is on. When the answering system is on, the ANS ON/OFF light on the telephone base should be lit and
icon should show on the handset.
• If toll saver is selected, the number of rings changes to two when there are new messages waiting.
• If the memory is full or if the answering system is off, the answering system answers after 10 rings.
• In some cases, the answering system is affected by the ringing system used by the local telephone company.
